酒店回复: Dear Pascal,Thank you for taking the time to share your experience following your stay at the Red Roof Inn Forsyth. We are delighted to hear that you had an amazing stay, however, we would like to apologize for any inconveniences caused due to the dirty floors mentioned, which resulted in your 4/5 score.Guest feedback is always appreciated at Red Roof, as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future for a better experience.Sincerely,MarieoRed Roof Management RediResponse Specialist
5.0分
家庭亲子
原文
翻译提供方:Google
非常安静,我喜欢。
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酒店回复: Estimado Johan, Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn Forsyth. Es maravilloso saber que nuestro hotel le pareció bastante tranquilo y agradable. Nos esforzamos por crear un ambiente relajante para todos nuestros huéspedes y apreciamos mucho sus comentarios. Nos alegra que haya tenido una experiencia agradable.Estaremos encantados de darle la bienvenida nuevamente a Red Roof en el futuro. Sería un placer demostrarle los avances positivos que hemos logrado para mejorar su experiencia con nosotros.Atentamente,JMGestión del techo rojo Especialista en RediResponse
4.0分
其他
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Loved parking right in front of door. Room was nice and spacious and clean…. no peanut butter or bagels at breakfast. The girl that checked me out was very pleasant. Just what I needed for an overnight stay to attend a wedding in that area.
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酒店回复: Dear Valued Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Forsyth. I am so glad to hear you appreciated the convenient parking, spacious room, and cleanliness. I am delighted you found our checkout staff pleasant and that your stay met your needs for the wedding. I am sorry that you were not satisfied with our offered breakfast.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof. We hope we have the opportunity to see you again in the future.Sincerely,ReyRed Roof ManagementRediResponse Specialist
5.0分
其他
Checking in was done flawlessly. Dawn got me checked in, answered all my questions and was very professional. Highly recommend.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Forsyth. It's wonderful to hear your check-in experience was flawless and that Dawn provided such professional and helpful service. We truly appreciate your high recommendation.We hope to continue to provide great experiences for you. Thank you again for your kind words. Red Roof and I would love to provide you with another comfortable stay in the future.Sincerely,DevineRed Roof ManagementRediResponse Specialist
3.0分
情侣出游
Bed was lumpy. Non handicap cars parked in handicap spot in front of our handicap room. Really do not like these tiny pillows!
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Forsyth. Please accept our sincerest apologies regarding the the bed, parking, and pillow quality.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,LeahRed Roof ManagementRediResponse Specialist
4.0分
其他
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Parking area was good. Breakfast 1 waffle maker, a few apples. We took a look and went someplace else. Place was dated but clean. Staff was very good. Great value. I would stay again. Better than paying $150-$200 next door
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酒店回复: Dear Valued Guest,Thank you for sharing your comments about your recent stay at the Red Roof Inn Forsyth. We appreciate you highlighting the convenient parking, cleanliness, friendly staff, and great value you experienced. We are sorry the breakfast selection didn't meet your expectations. We aim to deliver a positive experience for our guests, and we appreciate you bringing this to our attention.We hope to continue to provide great experiences for you. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your comfort and satisfaction. Thank you again for choosing Red Rood and we look forward to seeing you on your future travels. Sincerely,JoeRed Roof ManagementRediResponse Specialist
1.0分
其他
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Bathroom had sealing leak damage - filled in with TOILET PAPER. Bathtub surface was cracked, abut a six inch (unsanitary) slash in the cover layer of tub.
Live roach met me at the sink while I brushed my teeth. Yuck.
2.0分
情侣出游
Huge cockroach in the bathroom and this property really needs updating even if it’s just paint.
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酒店回复: Dear Valued Guest,Thank you for sharing your feedback following your stay at the Red Roof Inn Forsyth. We're saddened to read that your stay was marred by the state of the proeprty and the cockroach you mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope you will give us the opportunity to better serve you in the future.Sincerely,ShennaRed Roof ManagementRediResponse Specialist
4.0分
商务出差
Room was very clean and spacious, ill be staying again next weekend and a weekend in November.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Forsyth. It's wonderful to hear that you found your room clean and spacious! We’re delighted you enjoyed your stay so much that you’ve booked again for next weekend and in NovemberWe aim to provide you with an exceptional experience at Red Roof. We would love to see you again, should your travels bring you back to our area.Sincerely,HannahRed Roof Management RediResponse Specialist
5.0分
其他
The staff was professional and courteous, and the room was clean and comfortable.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Forsyth. It's wonderful to hear that you found our staff professional and courteous, and that your room was clean and comfortable. We always aim to provide a top-notch experience, and your positive feedback is greatly appreciated.We aim to provide you with an exceptional experience at Red Roof. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,HannahRed Roof Management RediResponse Specialist
除了地板有点脏以外,一切都很好。
非常安静,我喜欢。
Loved parking right in front of door. Room was nice and spacious and clean…. no peanut butter or bagels at breakfast. The girl that checked me out was very pleasant. Just what I needed for an overnight stay to attend a wedding in that area.
Checking in was done flawlessly. Dawn got me checked in, answered all my questions and was very professional. Highly recommend.
Bed was lumpy. Non handicap cars parked in handicap spot in front of our handicap room. Really do not like these tiny pillows!
Parking area was good. Breakfast 1 waffle maker, a few apples. We took a look and went someplace else. Place was dated but clean. Staff was very good. Great value. I would stay again. Better than paying $150-$200 next door
Bathroom had sealing leak damage - filled in with TOILET PAPER. Bathtub surface was cracked, abut a six inch (unsanitary) slash in the cover layer of tub.
Live roach met me at the sink while I brushed my teeth. Yuck.
Huge cockroach in the bathroom and this property really needs updating even if it’s just paint.
Room was very clean and spacious, ill be staying again next weekend and a weekend in November.
The staff was professional and courteous, and the room was clean and comfortable.