酒店回复: Dear Pascal,Thank you for taking the time to share your experience following your stay at the Red Roof Inn Forsyth. We are delighted to hear that you had an amazing stay, however, we would like to apologize for any inconveniences caused due to the dirty floors mentioned, which resulted in your 4/5 score.Guest feedback is always appreciated at Red Roof, as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future for a better experience.Sincerely,MarieoRed Roof Management RediResponse Specialist
5.0分
家庭亲子
原文
翻译提供方：Google
非常安静，我喜欢。
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酒店回复: Estimado Johan, Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn Forsyth. Es maravilloso saber que nuestro hotel le pareció bastante tranquilo y agradable. Nos esforzamos por crear un ambiente relajante para todos nuestros huéspedes y apreciamos mucho sus comentarios. Nos alegra que haya tenido una experiencia agradable.Estaremos encantados de darle la bienvenida nuevamente a Red Roof en el futuro. Sería un placer demostrarle los avances positivos que hemos logrado para mejorar su experiencia con nosotros.Atentamente,JMGestión del techo rojo Especialista en RediResponse
3.0分
情侣出游
Bed was lumpy. Non handicap cars parked in handicap spot in front of our handicap room. Really do not like these tiny pillows!
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Forsyth. Please accept our sincerest apologies regarding the the bed, parking, and pillow quality.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,LeahRed Roof ManagementRediResponse Specialist
4.0分
其他
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Parking area was good. Breakfast 1 waffle maker, a few apples. We took a look and went someplace else. Place was dated but clean. Staff was very good. Great value. I would stay again. Better than paying $150-$200 next door
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酒店回复: Dear Valued Guest,Thank you for sharing your comments about your recent stay at the Red Roof Inn Forsyth. We appreciate you highlighting the convenient parking, cleanliness, friendly staff, and great value you experienced. We are sorry the breakfast selection didn't meet your expectations. We aim to deliver a positive experience for our guests, and we appreciate you bringing this to our attention.We hope to continue to provide great experiences for you. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your comfort and satisfaction. Thank you again for choosing Red Rood and we look forward to seeing you on your future travels. Sincerely,JoeRed Roof ManagementRediResponse Specialist
4.0分
其他
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Staff person we checked in with was good, friendly and helpful.
Breakfast could us a little more. Juice did not taste good. Waffles were good area was clean and organized
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酒店回复: Dear Valued Guest, Thank you for sharing your experience at Red Roof Inn Forsyth. I'm glad to hear that you found our staff member helpful and friendly during your check-in. We appreciate your comments on the juice and will look into improving its quality. It's great to know you enjoyed the waffles and found the breakfast area clean and organized. We value your input and will use it to enhance our breakfast offerings. Thank you for choosing Red Roof. We look forward to welcoming you back soon.Sincerely,ViktorRed Roof Management RediResponse Specialist
3.0分
家庭亲子
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Has 2 immediate issues in our room, one big spider, and the fridge tray under the freezer was full of water. The room was surface clean but corners and switch plates could use tlc. The breakfast was disappointing, a waffle maker and cereal, no protein options. Would likely try somewhere else next time
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Forsyth. I am sorry to hear about the issues you experienced in your room, including the spider and the water in the fridge. I also regret to learn that the cleanliness wasn't up to our standards in certain areas and that you were disappointed with the breakfast options.Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Your feedback is valuable and we will address these concerns with our management to ensure improvements are made. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely,JoeRed Roof ManagementRediResponse Specialist
4.0分
情侣出游
I was able to check-in early, had a comfortable bed, and easy access from the room to the parking lot.
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酒店回复: Dear Valued GuestThank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Forsyth. We sincerely appreciate your comments and It's wonderful to hear that you were able to check in early and enjoyed the comfort of our beds. We're also pleased that the convenient access from your room to the parking lot enhanced your stay. We are delighted you enjoyed your visit with us.Here at Red Roof, you are valued. We hope to continue to provide great experiences for you. We would love to see you again, should your travels bring you back to our area.Sincerely,ZyRed Roof ManagementRediResponse Specialist
4.0分
情侣出游
Room was big and clean. There’s an excellent Mexican restaurant attached to the property. Their home made salsa is outstanding.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Forsyth. We're delighted to hear you enjoyed the spaciousness and cleanliness of your room! It's fantastic that you also appreciated the excellent Mexican restaurant on our property.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for choosing Red Roof. We hope we have the opportunity to see you again in the future.Very truly yours,ReyRed Roof ManagementRediResponse Specialist
3.0分
商务出差
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The day front desk clerk was a female and very nice and welcoming. The night shift older male was extremely rude and UNwelcoming. The room was clean and housekeeping did a great job daily. I called front desk my first night due to a smoke detector beeping in room next to me, however, the older male rubbing frost desk was rude and not helpful. I called back in an and the day lady addressed the issue promptly. Overall, it was a decent stay.
5.0分
情侣出游
My room was super clean! I would recommend the Red Roof Inn Forsyth to anyone without hesitation. The staff are some of the best I have ever encountered!
除了地板有点脏以外，一切都很好。
非常安静，我喜欢。
Bed was lumpy. Non handicap cars parked in handicap spot in front of our handicap room. Really do not like these tiny pillows!
Parking area was good. Breakfast 1 waffle maker, a few apples. We took a look and went someplace else. Place was dated but clean. Staff was very good. Great value. I would stay again. Better than paying $150-$200 next door
Staff person we checked in with was good, friendly and helpful.
Breakfast could us a little more. Juice did not taste good. Waffles were good area was clean and organized
Has 2 immediate issues in our room, one big spider, and the fridge tray under the freezer was full of water. The room was surface clean but corners and switch plates could use tlc. The breakfast was disappointing, a waffle maker and cereal, no protein options. Would likely try somewhere else next time
I was able to check-in early, had a comfortable bed, and easy access from the room to the parking lot.
Room was big and clean. There’s an excellent Mexican restaurant attached to the property. Their home made salsa is outstanding.
The day front desk clerk was a female and very nice and welcoming. The night shift older male was extremely rude and UNwelcoming. The room was clean and housekeeping did a great job daily. I called front desk my first night due to a smoke detector beeping in room next to me, however, the older male rubbing frost desk was rude and not helpful. I called back in an and the day lady addressed the issue promptly. Overall, it was a decent stay.
My room was super clean! I would recommend the Red Roof Inn Forsyth to anyone without hesitation. The staff are some of the best I have ever encountered!