酒店回复: Dear Neireida,We’re very sorry for the unpleasant experience you described at OYO Hotel Greensboro East I-40. Your feedback regarding cleanliness and maintenance will be reviewed carefully with our team to ensure improvements.Kind regards,EvaOYO Hotel Greensboro East I-40
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我没有入住。正在办理退款。房间不干净,浴缸里用过肥皂,毛巾上全是头发。照片是昨晚提交的。
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酒店回复: Dear Michele,We’re sorry to hear about your experience at OYO Hotel Greensboro East I-40. Cleanliness is essential to us, and your concerns have been shared with our team for immediate action.Kind regards,EvaOYO Hotel Greensboro East I-40
酒店回复: Thank you for your feedback. We apologize for missing some things to make your stay more enjoyable. We hope to retain your business in the future by improving the guest experience
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this place is crummy scummy and ghetto they let people steal my luggage and wouldn't even go back and look at the cameras the woman at the front desk tried to jump my boyfriend with some random guest staying in the rooms how trashy can you get at a motel this is one of the trashiest I've ever stayed at I don't recommend ever renting out a place here unless you're just as trashy as the rest of them
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During my stay there was an issue with the toilet and even after telling the front desk about it backing up and them saying they would hav maintenance fix it when we got back at 10pm it still wasn’t working. So I had to then go to the front desk and get a plunger to take care of the issue myself. I definitely recommend spending an extra $30-$40 a night to get somewhere nicer like the holiday inn next door.
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酒店回复: Hi Brandon,Thank you for taking the time to share your experience at OYO Hotel Greensboro East I-40. We sincerely apologize for the issues you encountered with the toilet and the inconvenience of having to address it yourself. This is not the standard of service we aim to provide, and we will be reviewing this with our maintenance and front desk teams to ensure it does not happen again. We appreciate your feedback, as it helps us improve, and we hope to have the chance to provide a much better stay in the future.Kind regards,JackOYO Hotel Greensboro East I-40
我的住宿体验很棒。但没有毛巾这一点不太好。价格还有很大的商量空间。
卫生太差了,设备老旧,隔音极差,能听到隔壁房间打呼噜!
从我抵达并办理入住的那一刻起,我就感到不安全。它和*******上宣传的完全不一样。房间脏得令人作呕。我走进浴室,发现一只蟑螂在地板上爬来爬去。除了感觉完全不安全之外,房间里还有一股难闻的气味,所有东西都脏得要命,所以我立即退房,在当地一家假日酒店订了个房间。*******应该把这家酒店从你们的网站上删除。它完全不适合典型的*******顾客。
房间脏乱不堪
房间脏乱不堪,墙壁上沾满了不明物质的污渍,床也很脏,浴缸里还残留着之前客人甚至更早之前留下的头发。没有通风设备,地板脏兮兮的,很久没用拖把甚至扫帚了……我们缺了一条毛巾,前台的女士,看起来像是经理,却拒绝给我们。我们不得不等到第二天早上10点才拿到一条“干净”的毛巾。床上用品和毛巾也不干净。
不过,为我们办理入住的那位先生非常友好。
房间条件和清洁度都很糟糕。我没能住满预订房间。入住第二天早上6点就退房了。太糟糕了。蟑螂多,满是灰尘,看起来和照片上完全不一样。真是难以置信
我没有入住。正在办理退款。房间不干净,浴缸里用过肥皂,毛巾上全是头发。照片是昨晚提交的。
酒店里经常有奇怪的人走来走去,敲客人的门。此外,房间本身感觉也不太干净。
很喜欢前台的工作人员,办理入住也很顺利,但是房间的打扫让人堪忧,晚上口渴,喝了杯子里只剩一点的水,下意识看了一眼杯子,然后就醒了,杯子里有一只小蟑螂,还活着!!!然后我就睡不着了,检查了一下我的床上有没有蟑螂,太可怕了。而且卫生间里有很多小蟑螂,我睡觉前把它们打死了,这么冷的天气,还有这么多蟑螂,这显然是不寻常的,我知道价格已经很实惠了,也没期待太多,但是水里的蟑螂真的把我吓坏了,不敢想象如果喝了会怎么样。
希望酒店经理要注意这个问题,不敢想象这里的夏天会是什么样子。
this place is crummy scummy and ghetto they let people steal my luggage and wouldn't even go back and look at the cameras the woman at the front desk tried to jump my boyfriend with some random guest staying in the rooms how trashy can you get at a motel this is one of the trashiest I've ever stayed at I don't recommend ever renting out a place here unless you're just as trashy as the rest of them
During my stay there was an issue with the toilet and even after telling the front desk about it backing up and them saying they would hav maintenance fix it when we got back at 10pm it still wasn’t working. So I had to then go to the front desk and get a plunger to take care of the issue myself. I definitely recommend spending an extra $30-$40 a night to get somewhere nicer like the holiday inn next door.