酒店回复: ¡Muchas gracias por sus amables palabras! Nos alegra mucho saber que encontró nuestras instalaciones muy limpias y que tuvo una estancia agradable. Sus comentarios son muy valiosos para nosotros.Esperamos darle la bienvenida de nuevo a Comfort Suites and Conference Center en el futuro. ¡Que tenga un buen viaje!Atentamente,
5.0分
朋友出游
原文
翻译提供方：Google
伟大的
1.0分
其他
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Cigarette smoke odor
Upon entering the room, we noticed a bad smell. Thought is was just ‘musty’. I later identified it as a ‘cigarette’ smell most especially coming from the bathroom. We thought perhaps they mistakenly booked us in a ‘smoking room’, In the morning, we saw a card in the room stating ‘Comfort is proud to be 100% smoke free’. Now, I’m upset. We checked out @ 8:30am and the lady named ‘Mish’ of our experience. She acknowledged that another customer had had the same complaint. This room was $178!!!! I asked if they would refund part of our money. She left to ask someone & came back informing us they couldn’t because we had booked our stay through you. My instant thought was, ‘well I guess I won’t be booking through them again’. Then I decided to make you aware of this situation in order to give you an opportunity to make this right by refunding a portion of our stay. I look forward to your response. Thank you
3.0分
情侣出游
Property is getting old and worn. It is not worth the nightly fees they are charging. Will only stay here in the future as a last option.
5.0分
其他
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Great place to stay
Front desk people were great. Very helpful when I had an issue with the exercise equipment. The person working the manager's reception was very friendly and personable.
3.0分
家庭亲子
Do not stay in room 422- it is VERY loud.
Breakfast was okay, not very many options. Pool was VERY cold, slide was fun, it is becoming outdated.
4.0分
情侣出游
Staff was great! Room was clean. Bed & pillows were very comfy! Easy to get too, just off the freeway, but still very quiet! The place felt classy!
5.0分
家庭亲子
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Nice and clean room! Front desk gal who checked us in was very pleasant and gave a good recommendation for dinner. Bed is “just right.” All tucked in for the night in a very comfortable room!
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酒店回复: Thank you so much for the wonderful feedback! We’re thrilled to hear you enjoyed your clean and comfortable room — and that our front desk team made a great impression with their dinner recommendation.We’re glad you felt right at home and hope you had a restful night. We look forward to welcoming you back again soon!
5.0分
家庭亲子
Loved the breakfast bar! Staff was super helpful and friendly! Great beds and love their shampoo!
5.0分
情侣出游
Great manger’s reception - a nice and welcomed surprise after a long day of travel!
非常干净我真的很喜欢
伟大的
Cigarette smoke odor
Upon entering the room, we noticed a bad smell. Thought is was just ‘musty’. I later identified it as a ‘cigarette’ smell most especially coming from the bathroom. We thought perhaps they mistakenly booked us in a ‘smoking room’, In the morning, we saw a card in the room stating ‘Comfort is proud to be 100% smoke free’. Now, I’m upset. We checked out @ 8:30am and the lady named ‘Mish’ of our experience. She acknowledged that another customer had had the same complaint. This room was $178!!!! I asked if they would refund part of our money. She left to ask someone & came back informing us they couldn’t because we had booked our stay through you. My instant thought was, ‘well I guess I won’t be booking through them again’. Then I decided to make you aware of this situation in order to give you an opportunity to make this right by refunding a portion of our stay. I look forward to your response. Thank you
Property is getting old and worn. It is not worth the nightly fees they are charging. Will only stay here in the future as a last option.
Great place to stay
Front desk people were great. Very helpful when I had an issue with the exercise equipment. The person working the manager's reception was very friendly and personable.
Do not stay in room 422- it is VERY loud.
Breakfast was okay, not very many options. Pool was VERY cold, slide was fun, it is becoming outdated.
Staff was great! Room was clean. Bed & pillows were very comfy! Easy to get too, just off the freeway, but still very quiet! The place felt classy!
Nice and clean room! Front desk gal who checked us in was very pleasant and gave a good recommendation for dinner. Bed is “just right.” All tucked in for the night in a very comfortable room!
Loved the breakfast bar! Staff was super helpful and friendly! Great beds and love their shampoo!
Great manger’s reception - a nice and welcomed surprise after a long day of travel!