My kids wanted pizza. After having their 1st slice, I sat the boxes on the counter. When they wanted more, I opened one of the boxes and there was a roach inside. I threw all remaining pizza away. There was another roach in the tub. What did I just pay for?!
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酒店回复: Dear Guest, We are really sad to hear about your recent stay at our hotel. Let us assure you that we have taken your review and shared it will our pest control company and they have retreated all the rooms. But we really apologize for your inconvenience. Hope we can be of assistance in future travel plans. Thank you and GOD bless you.
1.0分
商务出差
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The room had been recently flooded the floor was 99% loose and coming up with mold under it. Should have requested another room but owner / desk family was having an emergency with ambulance at the facility so I didn't ask...
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酒店回复: Thank you so much for Staying with us. We appreciate your understanding. We really apologize for the inconvenience you and your family had to go through. Hopefully we can do better when you are here next time. Thank you and have a great day,
4.0分
情侣出游
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Room had a couple of roaches but everything appeared clean and functional. I went through everything to make sure I didn't rehome any critters. No other issues to mention
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酒店回复: Dear James,Thanks a lot ffor sparing your valuable time in sharing this feedback with us. We have noted your concerns and we would like to assure you that we have been able to examined all our rooms on regilar intervals through our hired Pest Control Company and we were not able to ocfirm any of roches. Still We would like to express an apology towards any inconvenience occured due to this and rest your comments states that you were able to enjoy your stay with us. We truly hope to see you again with assured better services.Thanks & Regards,Raj NaikTravelodge Bt Wyndham Forsyth
1.0分
情侣出游
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Check in was ok got to our room the A/C wasn’t on it was 110 degrees in the room there was holes in the walls plaster peeling bathroom was a complete nightmare from a 1-10 I give this place A -5 we will never book this hotel again
1.0分
其他
that place is not a nice place to stay. if i had bought the insurance i would’ve not stayed at all. it was gross and scary tbh.
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酒店回复: Dear Arlene,Thank you for your feedback. We deeply regret that your experience was impacted in this way and appreciate your input to help us improve. Sincerely, Guest Services Manager
4.0分
其他
The staff isvery friendly and helpful. The hall flooring is unstable, very lumpy under the carpet.
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酒店回复: Dear Cheryl,Thank you for your feedback! We're glad to hear that our staff made a positive impression with their friendliness and helpfulness. We appreciate you bringing the issue with the hallway flooring to our attention—it will be reviewed by our maintenance team to ensure guest safety and comfort. We hope to welcome you back again soonSincerely, Hotel Manager
1.0分
其他
Property is not at all as pictured. Dirty and gross. Not a safe spot to stay.
2.0分
其他
Rough but affordable
Old hotel. You get what you pay for. As a single female traveler I very much liked the very bright outside lighting
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酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear that you appreciated the bright outside lighting, especially as a single female traveler. We understand that our hotel may have an older charm, and we aim to provide good value for our guests. We hope to welcome you back again soon!Sincerely, Hotel Manager
3.0分
家庭亲子
It's cheap for a reason. The staff was great but everything else was as expected for the price. Older and somewhat rundown looking. Decently clean at least.
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酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear that our staff made a positive impression on you. We appreciate your comments regarding the condition of our facilities and will take them into consideration as we work on improvements. We're pleased that you found the hotel decently clean, and we hope to enhance your experience during your next visitSincerely, Hotel Manager
1.0分
家庭亲子
They have fleas or bed bugs couldn't even stay the whole night ac didn't work it smelled like mold it was just horrible
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酒店回复: Dear Brandy,We sincerely apologize for the experience you had. Guest comfort and cleanliness are our top priorities, and we take concerns about pests and maintenance very seriously. We will immediately investigate and address these issues with our housekeeping and maintenance teams. Your feedback is important, and we regret that we did not meet your expectations. Please reach out to us directly so we can work toward making this right.Sincerely, Hotel Management
My kids wanted pizza. After having their 1st slice, I sat the boxes on the counter. When they wanted more, I opened one of the boxes and there was a roach inside. I threw all remaining pizza away. There was another roach in the tub. What did I just pay for?!
The room had been recently flooded the floor was 99% loose and coming up with mold under it. Should have requested another room but owner / desk family was having an emergency with ambulance at the facility so I didn't ask...
Room had a couple of roaches but everything appeared clean and functional. I went through everything to make sure I didn't rehome any critters. No other issues to mention
Check in was ok got to our room the A/C wasn’t on it was 110 degrees in the room there was holes in the walls plaster peeling bathroom was a complete nightmare from a 1-10 I give this place A -5 we will never book this hotel again
that place is not a nice place to stay. if i had bought the insurance i would’ve not stayed at all. it was gross and scary tbh.
The staff isvery friendly and helpful. The hall flooring is unstable, very lumpy under the carpet.
Property is not at all as pictured. Dirty and gross. Not a safe spot to stay.
Rough but affordable
Old hotel. You get what you pay for. As a single female traveler I very much liked the very bright outside lighting
It's cheap for a reason. The staff was great but everything else was as expected for the price. Older and somewhat rundown looking. Decently clean at least.
They have fleas or bed bugs couldn't even stay the whole night ac didn't work it smelled like mold it was just horrible