酒店回复: Hello Diana, Thank you for providing your feedback. We're sorry to hear that your experience with room service and checkout pressure did not meet your expectations. Our team aims to provide a positive and welcoming atmosphere, and your comments will be shared with management for review. Regarding breakfast hours, we will ensure that accurate information is communicated to all guests in the future. We appreciate you bringing these matters to our attention and hope to better serve guests in the future.
Staff accommodated early arrival. Much appreciated. I stay here a few times a year on business and very pleased with room,food and service. Will stay again
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酒店回复: Hello Ellen,Thank you for sharing your positive experience! We're delighted to hear that our staff was able to accommodate your early arrival and that you continue to enjoy your stays with us. Your satisfaction with the room, food, and service is truly valued. We look forward to welcoming you back on your next business trip!
4.0分
其他
Room was clean, staff friendly. Breakfast offering was sparse, food not that great, breakfast area limited and crowded.
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酒店回复: Hello Robert,Thank you for your feedback. We're pleased to hear that you enjoyed our clean rooms and friendly staff. We continuously strive to enhance our breakfast offerings and will take your comments into consideration for future improvements. We appreciate your insights, as they help us to provide a better experience for all our guests. Thank you for sharing your experience.
4.0分
其他
One night
The room was clean and bed was comfortable. I was there for one night.
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酒店回复: Hello Brandi,Thank you for sharing your experience with us. We're glad to hear that you found your room clean and the bed comfortable during your one-night stay. Your feedback is important, and we appreciate you taking the time to post a review. We hope to see you again on your next visit.
2.0分
家庭亲子
bathroom was not clean, dark rooms, pool was in poor condition, limited continental breakfast options
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酒店回复: Hello Jillian,Thank you for your feedback regarding your stay. We take all comments seriously and will share your observations with the relevant departments to enhance our guest experience. We understand the importance of cleanliness, room ambiance, and amenities like the pool and breakfast options. Your insights are valuable as we continually strive to improve, ensuring a more pleasant stay for future guests.
3.0分
其他
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The rooms were supposed to be 2 double queen beds..let me tell you they do not have queen beds, more like a full size. Our shower made an aweful squeel when in use. My biggest complaint though is that the people next door had all their garbage and the linens laying in the hallway outside the room from around 6pm (maybe longer..we were gone for the afternoon) until the next morning when housekeeping finally went through. I told the staff about the garbage laying in the hall and they seemed shocked to know it was there...looked at it and did nothing about it. I just felt that it should have been taken care of sooner rather than being left in the hall for over 12 hours. Other than that it was ok. It served its purpose.
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酒店回复: Hello sandra, Thank you for sharing your feedback about your recent stay. We appreciate your detailed observations regarding the bed sizes, shower issues, and cleanliness of the hallway. Your comments have been noted and will be passed on to the appropriate team for their review. It's important to us that every guest has a comfortable experience, and we value your insights as we continually work to improve our services. Thank you for letting us know, and we hope your next stay will be more enjoyable.
5.0分
其他
Nice place.
A nice place to stay after a Brewers game. Not as expensive as places closer to the ballpark. Good breakfast.
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酒店回复: Hello Susan,Thank you for sharing your thoughts! We're glad to hear you enjoyed your stay after the Brewers game and found our breakfast to your liking. We appreciate your feedback about our pricing, which aims to offer great value for our guests. We hope to welcome you back for another enjoyable stay in the future.
3.0分
其他
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I didn’t notice that this was a pet friendly hotel. I have pets, so not that I don’t like pets but I don’t want to be in a hotel room that smells like animals and this one does.
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酒店回复: Hello Kara,Thank you for sharing your feedback regarding your stay. We appreciate your thoughts on our pet-friendly policy and understand how important a fresh environment is for our guests. We strive to maintain a comfortable atmosphere for everyone. Your comments will be considered for future improvements. We hope to provide you with a better experience on your next visit.
我们被重复扣款了两次，而且没有被告知。以这个价格来说，房间没有达到应有的清洁程度。冰箱和微波炉下面以及地毯边缘都有很多灰尘。床头灯旁边还有吃剩的食物。早餐的水果种类有限，而且没有原味无糖的燕麦片可选。早餐区域在客人之间没有擦拭干净，所以我们不得不自己清理用餐区，所有的桌子都很凌乱。泳池和热水浴缸很不错。餐厅选择很多，床也很舒服。
晚上7点我们入住时，房间没有被打扫。退房时，一个态度恶劣的清洁工收费很高，前台还打电话催我们离开。我们检查了房间，然后就离开了，但压力很大。最后，节假日的早餐10点结束。这可不是真的。
这是郊区的一家标准温德姆酒店，但位置便利，靠近 94 号公路交汇处，步行即可到达沃尔玛。
Staff accommodated early arrival. Much appreciated. I stay here a few times a year on business and very pleased with room,food and service. Will stay again
Room was clean, staff friendly. Breakfast offering was sparse, food not that great, breakfast area limited and crowded.
One night
The room was clean and bed was comfortable. I was there for one night.
bathroom was not clean, dark rooms, pool was in poor condition, limited continental breakfast options
The rooms were supposed to be 2 double queen beds..let me tell you they do not have queen beds, more like a full size. Our shower made an aweful squeel when in use. My biggest complaint though is that the people next door had all their garbage and the linens laying in the hallway outside the room from around 6pm (maybe longer..we were gone for the afternoon) until the next morning when housekeeping finally went through. I told the staff about the garbage laying in the hall and they seemed shocked to know it was there...looked at it and did nothing about it. I just felt that it should have been taken care of sooner rather than being left in the hall for over 12 hours. Other than that it was ok. It served its purpose.
Nice place.
A nice place to stay after a Brewers game. Not as expensive as places closer to the ballpark. Good breakfast.
I didn’t notice that this was a pet friendly hotel. I have pets, so not that I don’t like pets but I don’t want to be in a hotel room that smells like animals and this one does.