酒店回复: Thank you so much for your fantastic 4-star review! We are absolutely delighted to hear that you had such a wonderful stay at our hotel. Your kind words truly mean a lot to us, and we are thrilled that we could provide you with a memorable experience.We truly appreciate your feedback and are looking forward to welcoming you back soon. Should you ever need anything, please don’t hesitate to reach out!Warm regards,
4.0分
商务出差
原文
翻译提供方:Google
好的
展开
酒店回复: Thank you for your positive rating and for sharing your feedback. We’re glad to hear you enjoyed your stay overall and appreciate your comments.We also take note of your suggestions and will continue working to improve our services so that your next visit can be even better.We look forward to welcoming you back soon!
5.0分
其他
Pool and hot tub area was very nice and clean, along with the room and hallways. Beds were comfortable, also!
展开
酒店回复: Dear Janis,Thank you so much for your perfect 10/10 rating! We’re thrilled to hear you enjoyed our clean pool and hot tub area, comfortable beds, and well-kept rooms and hallways. It’s wonderful to know you had such a pleasant stay.We truly appreciate your kind words and hope to welcome you back again soon!Warm regards,GM
1.0分
其他
展开
Flicked a roach off the door Fran when I entered the room. Trash was in the trash can from previous guest. Gross excrement stain on bedding. This place is just gross. I would not stay here again. With all the gross things I saw I do not trust that they change bedding and wash it properly.
展开
酒店回复: We are very sorry to hear that your stay did not meet your expectations. Your experience is important to us, and we sincerely apologize for the issues you encountered.Please know that we take your feedback seriously and are reviewing our processes to ensure improvements are made. We would welcome the opportunity to provide a much better experience in the future.
1.0分
情侣出游
展开
The first room we had was quite noisy being on the roadway. Also, the rooms kind of smelled like a masking odor agent was used and just not nice looking room, creepy actually. Told the clerk we just didn’t feel like we could sleep there and left Bill arrived by email the following day. Would definitely not stay there again and would pay more for a better room.
展开
酒店回复: We are very sorry to hear that your stay did not meet your expectations. Your experience is important to us, and we sincerely apologize for the issues you encountered.Please know that we take your feedback seriously and are reviewing our processes to ensure improvements are made. We would welcome the opportunity to provide a much better experience in the future.
3.0分
家庭亲子
展开
Breakfast wasn’t as good as our last stay. Juices weren’t mixed properly: apple was watery and orange was possibly fermented? Hard boiled eggs were browned and frozen in the cooler. Desk chair was literally shredded!
展开
酒店回复: We are very sorry to hear that your stay did not meet your expectations. Your experience is important to us, and we sincerely apologize for the issues you encountered.Please know that we take your feedback seriously and are reviewing our processes to ensure improvements are made. We would welcome the opportunity to provide a much better experience in the future.
4.0分
其他
The room was clean, it would be nice to have some bars in the shower and tub. The shower curtain didn't stay closed.
The desk chairs were pretty wore out.
2.0分
其他
展开
Room was sticky and dirty and none of the drains worked properly. Used Kleenex behind the nightstand and the room smelled musty. Woke up with a stuffy nose and sore throat. Will not be returning
展开
酒店回复: We are very sorry to hear that your stay did not meet your expectations. Your experience is important to us, and we sincerely apologize for the issues you encountered.Please know that we take your feedback seriously and are reviewing our processes to ensure improvements are made. We would welcome the opportunity to provide a much better experience in the future.
3.0分
其他
展开
Rooms are small. Very little space to walk between dressers and beds. Was turned off by the carpet in rooms and hallways. I think they are nothing but dirt and germ catchers. The person cleaning the rooms could pay more attention to details. Like, dirt at the bottoms of the toilet pedestal. Fingers prints on sides of furniture. Hair behind faucets and soap scum buildup in bathrub. All utility room doors should remain shut.
I was happy with the continental breakfast they provided. They had that covered providing, scrambled eggs, sausage links, roasted potatos. Make yourself waffles, a place to prepare toasted bagels, english muffiins or bread with butter, jams, Peanut butter, or cream cheese. Apples, oranges, yogurt, 4 kinds of cereal. Milk, juice, coffee. Staff was friendly and accommodating. Within walking distance to shopping and shops
展开
酒店回复: We are very sorry to hear that your stay did not meet your expectations. Your experience is important to us, and we sincerely apologize for the issues you encountered.Please know that we take your feedback seriously and are reviewing our processes to ensure improvements are made. We would welcome the opportunity to provide a much better experience in the future.
5.0分
家庭亲子
Friendly staff.
Room was nice except for the refrigerator not working.
Great breakfast.
展开
酒店回复: Thank you so much for your perfect 10/10 rating! We’re delighted to hear you enjoyed our friendly staff, great breakfast, and comfortable room. We’re sorry to learn the refrigerator wasn’t working properly during your stay — our maintenance team has checked to ensure it’s now in good working order.We truly appreciate your feedback and look forward to welcoming you back for another great stay!
外面的垃圾桶需要很长时间才能清理,因此没有地方放垃圾
好的
Pool and hot tub area was very nice and clean, along with the room and hallways. Beds were comfortable, also!
Flicked a roach off the door Fran when I entered the room. Trash was in the trash can from previous guest. Gross excrement stain on bedding. This place is just gross. I would not stay here again. With all the gross things I saw I do not trust that they change bedding and wash it properly.
The first room we had was quite noisy being on the roadway. Also, the rooms kind of smelled like a masking odor agent was used and just not nice looking room, creepy actually. Told the clerk we just didn’t feel like we could sleep there and left Bill arrived by email the following day. Would definitely not stay there again and would pay more for a better room.
Breakfast wasn’t as good as our last stay. Juices weren’t mixed properly: apple was watery and orange was possibly fermented? Hard boiled eggs were browned and frozen in the cooler. Desk chair was literally shredded!
The room was clean, it would be nice to have some bars in the shower and tub. The shower curtain didn't stay closed.
The desk chairs were pretty wore out.
Room was sticky and dirty and none of the drains worked properly. Used Kleenex behind the nightstand and the room smelled musty. Woke up with a stuffy nose and sore throat. Will not be returning
Rooms are small. Very little space to walk between dressers and beds. Was turned off by the carpet in rooms and hallways. I think they are nothing but dirt and germ catchers. The person cleaning the rooms could pay more attention to details. Like, dirt at the bottoms of the toilet pedestal. Fingers prints on sides of furniture. Hair behind faucets and soap scum buildup in bathrub. All utility room doors should remain shut.
I was happy with the continental breakfast they provided. They had that covered providing, scrambled eggs, sausage links, roasted potatos. Make yourself waffles, a place to prepare toasted bagels, english muffiins or bread with butter, jams, Peanut butter, or cream cheese. Apples, oranges, yogurt, 4 kinds of cereal. Milk, juice, coffee. Staff was friendly and accommodating. Within walking distance to shopping and shops
Friendly staff.
Room was nice except for the refrigerator not working.
Great breakfast.