酒店回复: Merci beaucoup pour votre commentaire !Nous sommes ravis que vous ayez trouvé la chambre propre et que vous ayez apprécié notre emplacement. Votre satisfaction est très importante pour nous, et nous espérons vous accueillir à nouveau très bientôt.Cordialement,La Quinta Inn & Suites Douglasville
5.0分
情侣出游
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The room was comfortable the amenities inside were nice and clean stuff is very helpful. The breakfast was very good and well stocked. Overall a wonderful Hotel would definitely stay there again.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you found the room comfortable, the amenities clean and well-maintained, and our staff helpful. It's wonderful to know that you enjoyed our breakfast and felt it was well stocked.We truly appreciate your feedback and are so glad you had a great stay with us. We look forward to welcoming you back to La Quinta Inn & Suites Douglasville again soon!Warm regards,La Quinta Inn & Suites Douglasville
2.0分
其他
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I left my deposit in cash but staff were absent in the morning, and I had to move on. Guess they kept my deposit. Staff was also so late starting breakfast I had to leave without that also. A quarter of seven in the morning was when I finally had to leave after waiting
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酒店回复: Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced during your stay. We understand how important a smooth and enjoyable visit is, and we regret that we fell short.Please know that you have spoken with our Front Office Manager, and everything will be taken care of today. We appreciate your patience and the opportunity to make things right.If there’s anything further we can do to assist you, please don’t hesitate to reach out.Warm regards,La Quinta Inn & Suites DouglasvilleFront Office Team
4.0分
家庭亲子
Our stay was for two nights. The cleaning staff never cleaned our rooms after the first night. I found that out and a disservice to us.
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酒店回复: Thank you for sharing your feedback.We sincerely apologize for the inconvenience you experienced during your stay. It’s certainly not the level of service we aim to provide.Your comments help us improve, and we truly appreciate you bringing this to our attention. We hope you'll consider giving us another chance to provide the quality experience you deserve.Warm regards,La Quinta Inn & Suites Douglasville
5.0分
朋友出游
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Hotel staff was very pleasant & very helpful suggesting restaurants. Parking very easy & close. Our room is very nice & clean, a/c perfect, bed very comfortable. Would give overall A+
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酒店回复: Thank you so much for your wonderful feedback! We're delighted to hear that our staff made your stay even more enjoyable with helpful restaurant suggestions. It’s great to know that parking was convenient, your room was clean and comfortable, and the A/C was just right. We truly appreciate your A+ rating and look forward to welcoming you back again soon!Warm regards,La Quinta Inn & Suites Douglasville
3.0分
其他
AC set on 68 but room stayed hot. Opened the curtains and cockroaches run across the windowsill.
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酒店回复: Thank you for taking the time to share your feedback. I sincerely apologize for the discomfort you experienced during your stay. A room that feels hot despite the AC setting and any sign of pests is absolutely not the standard we strive to maintain.Please know that we take these concerns very seriously. Our maintenance and housekeeping teams have been notified to thoroughly inspect and address the issues you mentioned to ensure they are fully resolved.Your experience is not reflective of the quality and comfort we aim to provide, and I truly regret that we fell short during your visit. If you're open to it, I would appreciate the opportunity to speak with you directly and make this right.Thank you again for bringing this to our attention.
5.0分
商务出差
Yes, the air conditioning was good and the staff was excellent.
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酒店回复: Thank you so much for your kind words! We're glad to hear the air conditioning kept you comfortable and that our staff made a great impression. We truly appreciate your feedback and look forward to welcoming you back again soon.Warm regards,La Quinta Inn & Suites Douglasville
1.0分
其他
Did not allow me to check in although room was paid in full
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酒店回复: We sincerely apologize for the inconvenience you experienced. According to our records, the original reservation for October 3rd, 2025, was marked as a no-show when you didn't arrive. As a result, when you arrived the following day, the room was no longer available.We understand how frustrating this situation must have been and regret any disruption it caused to your plans. Warm regards,La Quinta Inn & Suites DouglasvilleFront Office Team
这次体验非常愉快，所有地方都一尘不染，员工们也都特别乐于助人。来自波多黎各的问候。希望能再次光临。
车辆很棒，沟通顺畅。
房间干净，环境优美
The room was comfortable the amenities inside were nice and clean stuff is very helpful. The breakfast was very good and well stocked. Overall a wonderful Hotel would definitely stay there again.
I left my deposit in cash but staff were absent in the morning, and I had to move on. Guess they kept my deposit. Staff was also so late starting breakfast I had to leave without that also. A quarter of seven in the morning was when I finally had to leave after waiting
Our stay was for two nights. The cleaning staff never cleaned our rooms after the first night. I found that out and a disservice to us.
Hotel staff was very pleasant & very helpful suggesting restaurants. Parking very easy & close. Our room is very nice & clean, a/c perfect, bed very comfortable. Would give overall A+
AC set on 68 but room stayed hot. Opened the curtains and cockroaches run across the windowsill.
Yes, the air conditioning was good and the staff was excellent.
Did not allow me to check in although room was paid in full