酒店回复: Liebe Sandra,Vielen Dank, dass Sie uns von Ihrem letzten Besuch im RED ROOF INN DEFUNIAK SPRINGS erzählt haben. Mit Freude habe ich gelesen, dass unser gepflegtes Hotel Ihren Erwartungen entsprochen hat. Bitte beachten Sie, dass das Feedback unserer Gäste bei Red Roof immer willkommen ist, da wir bestrebt sind, die Qualität unserer Dienstleistungen kontinuierlich zu verbessern. Nochmals vielen Dank für das Teilen Ihrer Erfahrungen und wir freuen uns darauf, Sie auf Ihren zukünftigen Reisen wiederzusehen.Aufrichtig,LintonRed Roof ManagementRediResponse Specialist

酒店回复: Dear Dunia,Thank you for telling us about your recent visit at RED ROOF INN DEFUNIAK SPRINGS. It's good to read that your experience was satisfactory, prompting in your 4/5 score. At Red Roof, our primary aim is to provide our guest with an exceptional visit, so I was happy we were able to achieve that with your visit.Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

酒店回复: Dear Respected Traveler,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Defuniak Springs. We are so glad that you found our reception and housekeeping staff awesome. They work hard to ensure a pleasant experience. We're sorry to hear you found the facilities rundown and that the lack of breakfast and noise were an issue. We are always striving to improve our guest experience, and we are constantly reviewing our services. We appreciate you also acknowledged the price was good.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,JannovemRed Roof ManagementRediResponse Specialist

酒店回复: Dear Valued Guest,Thank you for sharing your feedback following your stay at the Red Roof Inn Defuniak Springs. I was saddened to read that your stay fell short of your expectations due to state of the TV, interaction that you had with our staff and the bed bug bites you mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. We hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,ShennaRed Roof ManagementRediResponse Specialist

酒店回复: Dear Hotel Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Defuniak Springs. We're glad to hear you found the hotel fairly clean. We sincerely apologize for the issues you experienced with the TV, including the malfunctioning remote and the lines on the screen. This is not the standard we aim for, and we will address this immediately with our maintenance team to ensure such issues are resolved promptly in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,AnnRed Roof ManagementRediResponse Specialist

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Defuniak Springs. It's wonderful to hear that our staff was able to quickly resolve the date issue with your reservation. We're so glad they could assist you effectively, and we appreciate your intention to stay with us again. Providing excellent service and ensuring a smooth experience for our guests is always our top priority.We hope to continue to provide great experiences for you at Red Roof. We would love to see you again, should your travels bring you back to our area.Sincerely,JannovemRed Roof ManagementRediResponse Specialist