The eggs at breakfast were particularly good. The room was spacious and well appointed. Staff was very friendly. Price was reasonable.
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酒店回复: Hello Joyce, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed our breakfast, especially the eggs, and that your room felt spacious and comfortable during your stay. It’s great to know our friendly team made a positive impression as well.We appreciate you choosing to stay with us and are glad you found the price reasonable. We hope to welcome you back to Quality Inn Dandridge again soon! Safe travels!
3.0分
商务出差
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I have stayed here many times. The rooms are great and clean. The reason this is a 2-Star hotel with great reviews is because they are not flexable with the customer. This is not a cheap hotel. $133 out the door for king. This is day 2 of my stay. I asked for a noon check out unstead of a 11am checkout. There were 2 ladies at the desk. They told me that they had to get approval from housekeeping and that they could not approve of it themselves. What??? I have traveled as a airline crew member for 21 years. Normally, the front desk advises the housekeeper that a room checkout will be one hour extended. So as a customer, I have to wait for housekeeping get to work to approve my request. Apparently, its subjective and depends on how the housekeeper feels that day.
This is why the hotel is a 2 star. Its customer service in a box and limited. Oh by the way, thanks for the smoke alarm churping my first night of my stay. I got woke up and could not go back to sleep. NO positive outrageous service. They owe me my request for 1 hour. At the end of the day, its a Quality Inn.
customer
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酒店回复: Thank you for being a repeat guest and for taking the time to share your detailed feedback. We truly appreciate your loyalty and are glad to hear that you find our rooms clean and comfortable.Regarding the late check-out request, I’m sorry for any frustration this caused. Our housekeeping manager must approve late check-outs because it depends on same-day availability and the cleaning schedule needed to prepare rooms for incoming guests. We always try to accommodate when possible, and I understand how it can feel inconvenient having to wait for confirmation.I also want to apologize for the smoke detector chirping during your first night. That’s certainly not the kind of rest we want for our guests, and we’ve reminded our team to double-check all detectors during time changes to prevent future issues.We appreciate your honest feedback it helps us continue improving our service while maintaining the cleanliness and value you’ve come to expect. We hope to welcome you back again soon under better circumstances.Warm regards,Quality Inn Dandridge Management
5.0分
其他
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Amazing Hotel!! Nicest Quality Inn we have ever stayed at! Awesome breakfast, Lobby, rest rooms. Our room was fabulous! Spacious, clean, comfortable, like new condition. I thought this was a brand new Hotel but it is well maintained and apparently upgraded often. We will definitely stay here again!
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酒店回复: Hello Richard, Wow, thank you so much for your amazing review! We’re thrilled to hear you enjoyed everything from the lobby and breakfast to your spacious and comfortable room. Our team works hard to keep the property well-maintained and updated, so it’s wonderful to know that effort shines through. We can’t wait to welcome you back for another great stay!
5.0分
其他
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Wonderful stay!
My husband and I had a great stay at this hotel. The room was spacious and clean, and the bed was comfortable. It was quiet and safe in a convenient location, just 2 miles from downtown where we spent most of our time at a festival. We had a delicious, hot breakfast each morning and was greeted by a very friendly front desk staff. We highly recommend staying here!
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酒店回复: Hello Shannon, Thank you so much for your wonderful review! We’re delighted to hear that you and your husband had such a great stay with us. It’s great to know you enjoyed the spacious and clean room, a comfortable bed, and a quiet, safe location close to downtown and the festival. We’re especially happy our friendly front desk team and hot breakfast helped make your stay even better. Your recommendation means a lot, and we look forward to welcoming you back the next time you’re in the area!
5.0分
其他
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The lobby and room were very clean. The staff was very nice. The area is quiet. We will definitely choose to stay there again if we are in the area. One of the best hotel/motel stays we have had in quite awhile.
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酒店回复: Hello Karen, Thank you so much for sharing your experience with us! We’re thrilled to hear that you enjoyed a clean and comfortable stay, appreciated our friendly staff, and found the area peaceful. Knowing that you consider this one of your best hotel stays in quite some time truly means a lot to our team. We’ll be delighted to welcome you back whenever your travels bring you through Dandridge again!Safe travels until then,Quality Inn Dandridge
5.0分
情侣出游
Wonderful Motel our stay was perfect in every way!
Everything is so clean, beds were awesome! Breakfast was Great! Will definitely stay again! ❤️
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酒店回复: Hello Darveda, Thank you so much for your wonderful 10 out of 10 review! We’re thrilled to hear that everything from the cleanliness of the property to the comfort of the beds and the breakfast made your stay perfect in every way. Your kind words mean a lot to our team, and we’re so glad you’ll be staying with us again in the future. We look forward to welcoming you back for another great experience!
5.0分
商务出差
The staff was wonderful. The room was clean and smelled good. The breakfast and parking were great!
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酒店回复: Hi Rachel, thank you so much for your kind words! We’re so glad to hear you enjoyed your stay from our friendly staff and clean, fresh room to the breakfast and convenient parking. It’s always wonderful knowing our guests leave happy. We hope to welcome you back again soon for another great visit.Quality Inn Dandridge
5.0分
其他
Great stay! Staff was very friendly, the room was nice and clean, the breakfast offered was great.
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酒店回复: Thank you, Maricela! We’re so happy to hear you had a great stay and enjoyed our clean rooms, friendly staff, and breakfast. Your kind words mean a lot to our team, and we look forward to welcoming you back to Quality Inn Dandridge soon.
3.0分
其他
If you have a sensitive nose….
The room smelled like ammonia. Besides that it was fine.
5.0分
家庭亲子
Check in was a breeze with a very helpful and kind clerk. Rooms are clean, comfy beds, and hot shower with good pressure.
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酒店回复: Thank you for sharing your experience! We’re so glad to hear that check-in was smooth, our team made you feel welcome, and that you enjoyed a clean room, comfortable bed, and a hot shower with great water pressure. We appreciate your kind words and look forward to hosting you again soon.Quality Inn Dandridge
The eggs at breakfast were particularly good. The room was spacious and well appointed. Staff was very friendly. Price was reasonable.
I have stayed here many times. The rooms are great and clean. The reason this is a 2-Star hotel with great reviews is because they are not flexable with the customer. This is not a cheap hotel. $133 out the door for king. This is day 2 of my stay. I asked for a noon check out unstead of a 11am checkout. There were 2 ladies at the desk. They told me that they had to get approval from housekeeping and that they could not approve of it themselves. What??? I have traveled as a airline crew member for 21 years. Normally, the front desk advises the housekeeper that a room checkout will be one hour extended. So as a customer, I have to wait for housekeeping get to work to approve my request. Apparently, its subjective and depends on how the housekeeper feels that day.
This is why the hotel is a 2 star. Its customer service in a box and limited. Oh by the way, thanks for the smoke alarm churping my first night of my stay. I got woke up and could not go back to sleep. NO positive outrageous service. They owe me my request for 1 hour. At the end of the day, its a Quality Inn.
customer
Amazing Hotel!! Nicest Quality Inn we have ever stayed at! Awesome breakfast, Lobby, rest rooms. Our room was fabulous! Spacious, clean, comfortable, like new condition. I thought this was a brand new Hotel but it is well maintained and apparently upgraded often. We will definitely stay here again!
Wonderful stay!
My husband and I had a great stay at this hotel. The room was spacious and clean, and the bed was comfortable. It was quiet and safe in a convenient location, just 2 miles from downtown where we spent most of our time at a festival. We had a delicious, hot breakfast each morning and was greeted by a very friendly front desk staff. We highly recommend staying here!
The lobby and room were very clean. The staff was very nice. The area is quiet. We will definitely choose to stay there again if we are in the area. One of the best hotel/motel stays we have had in quite awhile.
Wonderful Motel our stay was perfect in every way!
Everything is so clean, beds were awesome! Breakfast was Great! Will definitely stay again! ❤️
The staff was wonderful. The room was clean and smelled good. The breakfast and parking were great!
Great stay! Staff was very friendly, the room was nice and clean, the breakfast offered was great.
If you have a sensitive nose….
The room smelled like ammonia. Besides that it was fine.
Check in was a breeze with a very helpful and kind clerk. Rooms are clean, comfy beds, and hot shower with good pressure.