酒店回复: We appreciate that you are reaching out and giving us feedback. We are glad that you enjoyed your stay with us and hope you can visit us again soon!Thanks again!
5.0分
其他
I am curious about the security deposit that I put on the room at the front desk. I have not seen it. Come back yet or anything about it for me please
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酒店回复: Thank you for reaching out. I’ve checked your reservation, and I can confirm that your security deposit was released on our end the same day you checked out.Please note that once we release the deposit, the processing time depends on your bank or card provider. Some banks may take a few business days to reflect the funds back into your account.If you don’t see it soon, I recommend contacting your bank for an update.
4.0分
情侣出游
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I have stayed at this location over 30 years and many changes. The housekeeping staff this stay were very helpful and did a great job. Our last stay was not as nice and we had thought to never return. This stay made us glad that we gave Treasure Island another chance. Thank you to the front desk staff for making us feel welcomed.
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酒店回复: We appreciate that you are reaching out and giving us feedback. We are glad that you enjoyed your stay with us and hope you can visit us again soon!Thanks again!
5.0分
其他
Front Desk Ladies were awesome, friendly and very helpful. Room was clean and loved that the fridge had a freezer section.
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酒店回复: We appreciate that you are reaching out and giving us feedback. We are glad that you enjoyed your stay with us and hope you can visit us again soon!Thanks again!
4.0分
其他
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Cute and quaint "old school" hotel. Has some updates but still needs more. The shower head was terrible but nice new fixtures. Beds super comfy! Sliding glass door to balcony almost impossible to open. Loved the balcony on marina side. I love the mom and pop feel but everything (tissues, cups, etc) felt to be the cheapest possible but this is not a luxury resort.
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酒店回复: Thank you for your feedback! We’re glad you enjoyed your stay at our hotel. you were unsatisfied with our property. Our team will review your comments and address the issues you mentionedThanks again!
4.0分
情侣出游
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For the price this was a wonderful stay. Few small aesthetic issues but nothing concerning. Room was overall clean but as we were wiping things down it was clear things were missed (coffee stains on glass table)
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed your stay and found it to be a great value. We do apologize for the missed cleaning details, such as the coffee stains on the table. Your comments help us improve, and we will be addressing this with our housekeeping team to ensure better consistency.We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for an even better experience.
5.0分
其他
Very clean room, front desk was friendly, central locations to my destinations easy access to the different areas of the hotel
Great Stay
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酒店回复: We appreciate that you are reaching out and giving us feedback. We are glad that you enjoyed your stay with us and hope you can visit us again soon!Thanks again!
4.0分
家庭亲子
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Air conditioning and heat worked great. Balcony view of the marina was great. The bed was comfortable. Our microwave didn't work and a man came up to check it out and quickly replaced it. The staff was very nice. All of that was
great, but there was a musty smell in the drawers, cabinets and when you first walk in the room.
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酒店回复: Thank you for your feedback. We're glad you enjoyed the room, view, and service, and that the microwave issue was quickly resolved. We appreciate you staying with us and hope to welcome you back.
4.0分
情侣出游
Room was great staff was awesome the bar was not so great but you can see the locals love it all the facilities were good
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酒店回复: We appreciate your feedback. We hope you can visit us again soon!Thank you!
4.0分
家庭亲子
staff was excellent. room was clean. tiki bar didnt open everyday due to staff problems.
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酒店回复: We appreciate that you are reaching out and giving us feedback. We are glad that you enjoyed your stay with us and hope you can visit us again soon!Thanks again!
一切都很棒……！！！
I am curious about the security deposit that I put on the room at the front desk. I have not seen it. Come back yet or anything about it for me please
I have stayed at this location over 30 years and many changes. The housekeeping staff this stay were very helpful and did a great job. Our last stay was not as nice and we had thought to never return. This stay made us glad that we gave Treasure Island another chance. Thank you to the front desk staff for making us feel welcomed.
Front Desk Ladies were awesome, friendly and very helpful. Room was clean and loved that the fridge had a freezer section.
Cute and quaint "old school" hotel. Has some updates but still needs more. The shower head was terrible but nice new fixtures. Beds super comfy! Sliding glass door to balcony almost impossible to open. Loved the balcony on marina side. I love the mom and pop feel but everything (tissues, cups, etc) felt to be the cheapest possible but this is not a luxury resort.
For the price this was a wonderful stay. Few small aesthetic issues but nothing concerning. Room was overall clean but as we were wiping things down it was clear things were missed (coffee stains on glass table)
Very clean room, front desk was friendly, central locations to my destinations easy access to the different areas of the hotel
Great Stay
Air conditioning and heat worked great. Balcony view of the marina was great. The bed was comfortable. Our microwave didn't work and a man came up to check it out and quickly replaced it. The staff was very nice. All of that was
great, but there was a musty smell in the drawers, cabinets and when you first walk in the room.
Room was great staff was awesome the bar was not so great but you can see the locals love it all the facilities were good
staff was excellent. room was clean. tiki bar didnt open everyday due to staff problems.