Y'all need Todo a inspection of the property mold on the tub, broken drain on tub so tub doesn't hold water and very dangerous hot water the scared hard must had been removed luckily bwe didn't bring our kids water was like 200 degrees
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酒店回复: Thank you for sharing your concerns with us. We sincerely apologize for the issues you experienced during your stay. We want to assure you that our property has been newly renovated, and we take maintenance and cleanliness very seriously.Regarding the hot water, the temperature can be adjusted directly from the tap, and we are sorry if this was not clear during your visit. We will double-check the room to make sure everything is functioning safely and properly. We will also inspect the tub and drain to ensure there are no further problems.We appreciate you bringing this to our attention and giving us the opportunity to address it. Your comfort and safety are very important to us, and we hope to provide you with a much better experience in the future.
4.0分
其他
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No one was in the office when we left at 6:00 AM so we left key cards in the window pass through.
Thank you for the overnight stay for our trip to attend a Wedding Saturday Evening.
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酒店回复: Thank you for staying with us, and we’re glad we could be a convenient stop during your trip to attend the wedding. We appreciate you taking the time to share your experience, and we hope the celebration was wonderful. It would be our pleasure to welcome you back on your next visit!
2.0分
其他
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The overall room appearance meaning furniture and furnishings was fine. However the painting and the caulking all just seemed to be slapped on and the overall appearance was pretty bad. It looked sort of junky and very low quality. I wondered about the cleaning.
The man at the desk was pleasant but very difficult to understand. There were light bulbs blown out and I had to call the front desk to get hot water after it running it on “H” for 12 minutes. He advised me to turn it close to “C” to get hot water. The water was hot but frustrating to get it.
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酒店回复: Dear Karen,Thank you for taking the time to share your feedback. We truly appreciate you bringing these details to our attention, as they help us identify areas for improvement.We’re glad to hear that you found our front desk associate pleasant, and we’re sorry to learn that communication challenges affected your experience. We also apologize for the issues you encountered with the room’s finishing, lighting, and water temperature. This is certainly not the level of quality and comfort we strive to provide.Please be assured that we are reviewing your comments with our maintenance and housekeeping teams to ensure the room condition and functionality are improved. Our goal is to provide every guest with a well-maintained, clean, and comfortable environment.We value your feedback and hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.Warm regards,General Manager,Days Inn Dahlonega.
2.0分
其他
The room was full of the stink bugs- front desk manager acted as if we were crazy for not thinking that it was okay !
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酒店回复: Thank you for sharing your feedback. We’re very sorry to hear about your experience with the seasonal stink bugs during your stay. Unfortunately, these insects are common in our area at certain times of the year, especially during seasonal changes, and despite our regular pest control treatments and preventive measures, they can occasionally find their way indoors.Please know that our team takes all guest concerns seriously, and we do our best to address any issue immediately once reported. We appreciate your understanding of this seasonal challenge and will continue working with our pest control partners to minimize such occurrences.Thank you again for your feedback, and we hope to have the opportunity to provide you with a more comfortable stay in the future.
4.0分
其他
It was very convenient to us and the dahlonega area. The rooms were very clean. The staff was very helpful at all times.
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酒店回复: Thank you for taking the time to share your positive feedback! We’re so glad to hear that you found our location convenient to the Dahlonega area and that you enjoyed our clean rooms and helpful staff.Our team truly appreciates your kind words, and we look forward to welcoming you back on your next visit to Dahlonega!
工作人员都非常友善热情，酒店也很干净整洁。地理位置很棒，离我们要去的景点都很近。因为是十一月，泳池关闭了。我和我的孙辈们在这里度过了愉快的时光，如果下次再来这边，我们一定会再次选择入住这里。
他们对我们取消预订的态度非常恶劣。由于航班取消，我们无法前往佐治亚州，但他们毫不在乎。不推荐。
环境优美宁静，是理想的住宿地点。
房间有味道
出色地
Y'all need Todo a inspection of the property mold on the tub, broken drain on tub so tub doesn't hold water and very dangerous hot water the scared hard must had been removed luckily bwe didn't bring our kids water was like 200 degrees
No one was in the office when we left at 6:00 AM so we left key cards in the window pass through.
Thank you for the overnight stay for our trip to attend a Wedding Saturday Evening.
The overall room appearance meaning furniture and furnishings was fine. However the painting and the caulking all just seemed to be slapped on and the overall appearance was pretty bad. It looked sort of junky and very low quality. I wondered about the cleaning.
The man at the desk was pleasant but very difficult to understand. There were light bulbs blown out and I had to call the front desk to get hot water after it running it on “H” for 12 minutes. He advised me to turn it close to “C” to get hot water. The water was hot but frustrating to get it.
The room was full of the stink bugs- front desk manager acted as if we were crazy for not thinking that it was okay !
It was very convenient to us and the dahlonega area. The rooms were very clean. The staff was very helpful at all times.