I enjoyed the quality and price of the room. Breakfast was disappointing due to only a few options and one being waffles in which there was no batter for at 8:30am & we did not have time to wait on more. TV was snowy but I just used it for background noise. More parking would nice
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Dalton. We are glad you appreciated the room quality and price. We regret that breakfast did not meet your expectations and that the state of the television you detailed. Our sincerest apologies.We aim to provide you with an exceptional experience at Red Roof. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,HannahRed Roof Management RediResponse Specialist
1.0分
其他
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First of all i got there checked in .and wasnt in the room a total of 3 mins gad to leave on a family emergency. Asked for a refund and still haven't heard from them
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酒店回复: Dear Hotel Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn Dalton. I am very sorry to learn about your family emergency and the subsequent issues you've experienced with obtaining a refund. We understand the importance of resolving this promptly.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours,JohnRed Roof Management RediResponse Specialist
5.0分
商务出差
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The room had a spill still present on the wall; however all else was clean. The gentleman at the desk was very pleasant and professional. I was able to park my truck and trailer outside my room window so I could check on it.
Over all; a very nice stay, Thank you!
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Dalton. We are pleased to read that you had a very nice stay overall and that you appreciated our team member's professionalism. We sincerely apologize that the room had a spill still present on the wall.We hope to continue to provide great experiences for you at Red Roof. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,JannovemRed Roof ManagementRediResponse Specialist
1.0分
商务出差
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The first room they put us in was dirty annd worn down. There was hair in the shower, on the floor annd in the sink. There was anlso dirt in every corner. Also, the bathroom door handle was broken, meaning I couldn’t get out once I was in. They kindly moved us to another room, where the fridge was exceptionally loud and there was a cockroach moving on the floor. My daughter was afraid to lay in the bed because it had hairs on the sheets. We had to spend the night but didn’t get much sleep as the other people staying there were loud and yelling, banging and playing very loud music from their vehicles downstairs. Finally, the bed and pillows were not comfortable.
The front desk was very nice and understanding when I told them we would not be staying the other 2 nights that we had booked.
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酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn Dalton. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the cleanliness of the room and the state of the door handle. I will certainly bring this to the property’s attention in an effort to address your concern.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,ReysheRed Roof Management RediResponse Specialist
1.0分
其他
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This place would be a good place to stay but who ever owns the place shouldn’t favor to other people. They allow people to live in this place and charge other visitors more on the price . People banging on the walls all hours of the night. People in the parking lot sitting in their cars playing very loud music . At 1 to 3 am. Plus people drive through the parking lot looking into other peoples car and people pass out ***** in this place. If you ask me the place should be torn down.
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酒店回复: Dear Valued Guest, We are sorry to hear your recent experience at the Red Roof Inn Dalton did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,ShennaRed Roof ManagementRediResponse Specialist
1.0分
家庭亲子
No remote control for tv. Had a large sticky spot on the floor. Not enough towels in room. Breakfast had waffles but not everyone likes maple syrup. No jelly.
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酒店回复: Dear Hotel Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Dalton. We're genuinely sorry to hear about the issues you encountered during your stay. It's disheartening to learn about the missing remote, the sticky spot on the floor, and the insufficient towels. I also understand your point regarding the breakfast syrup options. Please accept our sincerest apologies for this matter.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you again in the future.Very truly yours,JannovemRed Roof ManagementRediResponse Specialist
5.0分
其他
I left
the property before breakfast so I cannot give a review. my stay were great. I will stay here again .
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at Red Roof Inn Dalton. It's wonderful to know that you enjoyed your stay with us. We regret that you missed breakfast, but we're delighted you found the overall experience to your satisfaction. Knowing you plan to return is the highest compliment we can receive. Thank you for choosing Red Roof. We hope to welcome you back to our hotel again soon for another pleasant stay.Sincerely,ViktorRed Roof Management RediResponse Specialist
4.0分
其他
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The room was clean and the bed was comfortable. Microwave and frig needed a little detailing. The drawer handles were inside the drawer and you couldn't open them. Great area for a short or long term stay.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback about your experience at the Red Roof Inn Dalton. We're glad you appreciated the cleanliness and comfortable bed. We apologize for the inconvenience regarding the microwave, refrigerator, and drawer handles. This is certainly not the experience we want our guests to have. We're glad you enjoyed the area and found it suitable for your stay. We hope to see you again.Your comments are deeply appreciated, and we maintain our unwavering commitment to ensuring superior hospitality for every guest at Red Roof. We anticipate with great satisfaction the prospect of serving you or your family members once again during a forthcoming stay.Sincerely,JohnRed Roof Management RediResponse Specialist
很喜欢!
很好
但游泳池应该对每个人开放。
现在就决定是否参与。
无论是寒冷季节还是炎热季节
I enjoyed the quality and price of the room. Breakfast was disappointing due to only a few options and one being waffles in which there was no batter for at 8:30am & we did not have time to wait on more. TV was snowy but I just used it for background noise. More parking would nice
First of all i got there checked in .and wasnt in the room a total of 3 mins gad to leave on a family emergency. Asked for a refund and still haven't heard from them
The room had a spill still present on the wall; however all else was clean. The gentleman at the desk was very pleasant and professional. I was able to park my truck and trailer outside my room window so I could check on it.
Over all; a very nice stay, Thank you!
The first room they put us in was dirty annd worn down. There was hair in the shower, on the floor annd in the sink. There was anlso dirt in every corner. Also, the bathroom door handle was broken, meaning I couldn’t get out once I was in. They kindly moved us to another room, where the fridge was exceptionally loud and there was a cockroach moving on the floor. My daughter was afraid to lay in the bed because it had hairs on the sheets. We had to spend the night but didn’t get much sleep as the other people staying there were loud and yelling, banging and playing very loud music from their vehicles downstairs. Finally, the bed and pillows were not comfortable.
The front desk was very nice and understanding when I told them we would not be staying the other 2 nights that we had booked.
This place would be a good place to stay but who ever owns the place shouldn’t favor to other people. They allow people to live in this place and charge other visitors more on the price . People banging on the walls all hours of the night. People in the parking lot sitting in their cars playing very loud music . At 1 to 3 am. Plus people drive through the parking lot looking into other peoples car and people pass out ***** in this place. If you ask me the place should be torn down.
No remote control for tv. Had a large sticky spot on the floor. Not enough towels in room. Breakfast had waffles but not everyone likes maple syrup. No jelly.
I left
the property before breakfast so I cannot give a review. my stay were great. I will stay here again .
The room was clean and the bed was comfortable. Microwave and frig needed a little detailing. The drawer handles were inside the drawer and you couldn't open them. Great area for a short or long term stay.