Staff was very friendly, room was clean and quiet. We ended up staying an extra night there because i
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酒店回复: Hello Connie,We're glad to hear you enjoyed the friendly service and the cleanliness of your room. It's wonderful that you chose to extend your stay with us! We hope you had a relaxing time during your extra night and made the most of your visit. Your feedback is truly appreciated and helps us continue to enhance our guest experience. Thank you for sharing your thoughts!
3.0分
其他
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Fitness room was not as pictured in ad and that was one reason i chose that hotel so disappointing, also no breakfast and that should have been clear at time if reservation or at least a couple days before so other arrangements could have been made
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酒店回复: Hello Sandra,Thank you for sharing your feedback. We strive to provide accurate representations of our facilities, and we're sorry to hear the fitness center did not meet your expectations. Regarding breakfast, we appreciate your input and will look into how this information is communicated to our guests. Your comments are valuable in enhancing our services, and we hope you consider us for future stays.
2.0分
其他
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The experience started off poorly when we waited 10 min at the front desk for an employee to appear to check us in. As soon as we entered our room, our shoes made the sound as if the floors were sticky. The insulation in the walls was horrendous as we could feel and hear the TV through the walls and hear everything they were saying. It’s as if the door that conjoins the room was made of paper. We could even smell their fast food seep through the door into our room. Thankfully, we brought our sound machine and had it on full blast. The comforter had several snags in the fabric which did not make me excited to jump in the bed. I guess this is what you get when you stay at a Comfort Inn. The breakfast was horrible and the coffee even worse.
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酒店回复: Hello Melissa,Thank you for sharing your feedback. We're sorry to hear that your stay did not meet your expectations and appreciate your insights regarding the check-in process, room quality, and breakfast experience. Your comments are valuable, and will be reviewed to ensure we continue to improve our services. We hope you will consider staying with us again in the future for a better experience.
2.0分
其他
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I'm glad we only needed a one night stay. Upon arrival, we were not greeted. There was someone on their phone and we stood there until they noticed us, and even then they just check us in with little to no greeting. The placed reeked of smoke. Even on our level of "no-smoking" rooms, it was awful. When we entered into our room, it was almost like wet? It was so humid and everything almost felt moist to the touch. Our room was not thoroughly cleaned. There was an old soap bar left in the shower, white stains on the bathroom door, rusted bathroom areas, the closet door was hanging off the railing. I called the hotel for resolve because I was in wedding festivities the entire time, but I was met with "well you should have told someone". While I understand that, we checked in a night past my baby's bedtime and I was already late for bridal party responsibilities and would be leaving very early in the morning for wedding things. These things weren't noticed until I was officially back in the room for the night and my husband and baby were already asleep, so no I was not going to change rooms at that point. Anyway, I tried to resolve things by calling the hotel now that I'm settled in at home, but was met with more blame than resolve.
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酒店回复: Hello Lydia,Thank you for sharing your feedback. We appreciate your comments regarding the check-in experience and the condition of your room, which is important for enhancing our services. We strive to create a welcoming atmosphere, and it’s disheartening to hear that we fell short during your stay. Your experience and perspective are crucial as we evaluate our procedures. We encourage guests to reach out directly to management for matters that cannot be resolved during their stay. Thank you once again for your insights.
5.0分
其他
The staff was amazing and every helpful patient and kind. I’d stay at the hotel just based on staff alone.
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酒店回复: Hello Patricia,Thank you for your wonderful feedback about our staff! We're thrilled to hear that their kindness and helpfulness made a positive impact on your stay. Your compliments will be shared with the team to inspire them further. We appreciate your loyalty and hope to welcome you back again for another enjoyable visit in the future.
4.0分
其他
It was clean and very comfortable. The price was good. The staff was great.
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酒店回复: Hello Amy,Thank you for your feedback! We're thrilled to hear that you found our hotel clean, comfortable, and our staff to be great. Your positive comments about the value of your stay are much appreciated. We hope to welcome you back in the future for another enjoyable experience. Safe travels!
2.0分
情侣出游
breakfast ok parking was hard to get to lot had to turn around to get in parking lot
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酒店回复: Hello Karen,Thank you for sharing your feedback regarding your recent stay. We're glad to hear that you found the breakfast satisfactory. We understand that parking can sometimes be challenging and appreciate your input on the accessibility of our lot. Your observations help us to improve the overall experience for our guests in the future. We hope to welcome you back for another stay.
4.0分
情侣出游
Always a friendly staff. The breakfasts are always good. If you're like me and must have good coffee, their bold is excellent.
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酒店回复: Hello Philip,Thank you for sharing your positive experience with our friendly staff and enjoyable breakfasts. We're delighted to hear that you appreciated our bold coffee selection as well! Your feedback is valuable and helps us continue to provide great service to all our guests. We hope to welcome you back for another pleasant stay in the future, and we’ll be sure to keep the coffee brewing just for you!
大堂整洁干净,给人留下了好印象。房间有点旧,被子没有被套,只是夹在两张床单中间。总的来说,性价比还算可以。
又旧又臭。虽然一进去看着像是翻新过的,但淋浴间和浴缸需要升级。早餐不错。
Staff was very friendly, room was clean and quiet. We ended up staying an extra night there because i
Fitness room was not as pictured in ad and that was one reason i chose that hotel so disappointing, also no breakfast and that should have been clear at time if reservation or at least a couple days before so other arrangements could have been made
The experience started off poorly when we waited 10 min at the front desk for an employee to appear to check us in. As soon as we entered our room, our shoes made the sound as if the floors were sticky. The insulation in the walls was horrendous as we could feel and hear the TV through the walls and hear everything they were saying. It’s as if the door that conjoins the room was made of paper. We could even smell their fast food seep through the door into our room. Thankfully, we brought our sound machine and had it on full blast. The comforter had several snags in the fabric which did not make me excited to jump in the bed. I guess this is what you get when you stay at a Comfort Inn. The breakfast was horrible and the coffee even worse.
I'm glad we only needed a one night stay. Upon arrival, we were not greeted. There was someone on their phone and we stood there until they noticed us, and even then they just check us in with little to no greeting. The placed reeked of smoke. Even on our level of "no-smoking" rooms, it was awful. When we entered into our room, it was almost like wet? It was so humid and everything almost felt moist to the touch. Our room was not thoroughly cleaned. There was an old soap bar left in the shower, white stains on the bathroom door, rusted bathroom areas, the closet door was hanging off the railing. I called the hotel for resolve because I was in wedding festivities the entire time, but I was met with "well you should have told someone". While I understand that, we checked in a night past my baby's bedtime and I was already late for bridal party responsibilities and would be leaving very early in the morning for wedding things. These things weren't noticed until I was officially back in the room for the night and my husband and baby were already asleep, so no I was not going to change rooms at that point. Anyway, I tried to resolve things by calling the hotel now that I'm settled in at home, but was met with more blame than resolve.
The staff was amazing and every helpful patient and kind. I’d stay at the hotel just based on staff alone.
It was clean and very comfortable. The price was good. The staff was great.
breakfast ok parking was hard to get to lot had to turn around to get in parking lot
Always a friendly staff. The breakfasts are always good. If you're like me and must have good coffee, their bold is excellent.