酒店回复: Hello Elizabeth,We are delighted to hear that you had an excellent experience during your stay with us. Our team strives to provide exceptional service to all our guests. If you have any additional feedback or suggestions, please feel free to reach out to us directly.
5.0分
其他
The staff was amazing and every helpful patient and kind. I’d stay at the hotel just based on staff alone.
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酒店回复: Hello Patricia,Thank you for your wonderful feedback about our staff! We're thrilled to hear that their kindness and helpfulness made a positive impact on your stay. Your compliments will be shared with the team to inspire them further. We appreciate your loyalty and hope to welcome you back again for another enjoyable visit in the future.
4.0分
情侣出游
Always a friendly staff. The breakfasts are always good. If you're like me and must have good coffee, their bold is excellent.
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酒店回复: Hello Philip,Thank you for sharing your positive experience with our friendly staff and enjoyable breakfasts. We're delighted to hear that you appreciated our bold coffee selection as well! Your feedback is valuable and helps us continue to provide great service to all our guests. We hope to welcome you back for another pleasant stay in the future, and we’ll be sure to keep the coffee brewing just for you!
2.0分
商务出差
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Dirty Rooms - not returning
Rooms were not clean, walls dirty and half painted. Bathroom floor had black mold and hair on it. Overall room was not clean and felt very unsanitary. Will not be going back
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酒店回复: Hello Robert, We appreciate your feedback regarding the cleanliness of your room. Your comments have been shared with our housekeeping team to address these concerns moving forward. We strive to provide a welcoming environment for all our guests, and we regret that your experience did not meet expectations. Thank you for bringing this to our attention; it will help us improve for future guests.
3.0分
其他
older property refurnished but still feels tired (bathrooms, hallways) average breakfast hard to find hotel OK for one night stay nothing bad nothing good
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酒店回复: Hello Howard,Thank you for sharing your feedback. We appreciate your perspective on the condition of the property and understand that personal experiences can vary. Your comments regarding the breakfast and the overall ambiance will be considered as we continue to enhance our guests' experiences. We value your input and hope you have another opportunity to stay with us in the future.
1.0分
商务出差
This hotel was dirty with old rooms and terrible mattresses. There was mold in the room and on the ironing board. Very loud
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酒店回复: Dear Guest,Thank you for sharing your feedback regarding your recent stay. We take cleanliness and comfort very seriously and are continually working to improve our accommodations. Your comments about the mold and noise levels will be noted for our team's review as we strive to enhance our guest experience. We appreciate your insights, and hope you consider staying with us again in the future to see our improvements.
4.0分
其他
There was a terrible damp smell all around, in the room as well as lobby area.
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酒店回复: Hello Himangshu,Thank you for sharing your feedback. We value your observations and take them seriously, as they help us improve our services. Our team regularly assesses the condition of our facilities, including air quality. Your comments regarding the damp smell will be forwarded to our management team for their consideration. We appreciate your input and hope your next stay will provide a much more enjoyable experience.
4.0分
家庭亲子
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Our rooms were clean and ready for us when we arrived. The only 'issue' we encountered was the lobby and eating area were warm. From where I sat I could see the thermostat and it was set to 76. That is a bit warm while it is in the 90s outside and trying to eat breakfast was uncomfortable. Other than this; we enjoyed our stay.
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酒店回复: Hello Jay,Thank you for your feedback regarding your recent stay. We're glad to hear that you found your room clean and ready upon arrival. Your notes about the temperature in the lobby and eating area are appreciated, as they help us understand our guests' experiences better. We will certainly take your comments into consideration as we continuously strive to enhance guest comfort. We're pleased that you enjoyed your stay overall and hope to welcome you back in the future.
大堂整洁干净，给人留下了好印象。房间有点旧，被子没有被套，只是夹在两张床单中间。总的来说，性价比还算可以。
又旧又臭。虽然一进去看着像是翻新过的，但淋浴间和浴缸需要升级。早餐不错。
伟大的
The staff was amazing and every helpful patient and kind. I’d stay at the hotel just based on staff alone.
Always a friendly staff. The breakfasts are always good. If you're like me and must have good coffee, their bold is excellent.
Dirty Rooms - not returning
Rooms were not clean, walls dirty and half painted. Bathroom floor had black mold and hair on it. Overall room was not clean and felt very unsanitary. Will not be going back
older property refurnished but still feels tired (bathrooms, hallways) average breakfast hard to find hotel OK for one night stay nothing bad nothing good
This hotel was dirty with old rooms and terrible mattresses. There was mold in the room and on the ironing board. Very loud
There was a terrible damp smell all around, in the room as well as lobby area.
Our rooms were clean and ready for us when we arrived. The only 'issue' we encountered was the lobby and eating area were warm. From where I sat I could see the thermostat and it was set to 76. That is a bit warm while it is in the 90s outside and trying to eat breakfast was uncomfortable. Other than this; we enjoyed our stay.