酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re sorry to hear about the noise disturbances you experienced during your stay, and we understand how that can affect your comfort. We’ll take your comments into account regarding the soap dispensers and the interactions with staff. Our goal is to provide a relaxing and peaceful environment, and we apologize for not meeting your expectations this time. We hope you'll give us another chance in the future for a better experience.Sincerely, Hotel Manager
1.0分
其他
原文
翻译提供方：Google
我的包裹为什么被打开了？
我只是想知道为什么我的包裹被打开了，当我询问包裹时，他们却说找不到。我不喜欢这样。非常可疑。
谢谢，
Ashley
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酒店回复: Dear Guest,We sincerely apologize for the confusion and any frustration this situation may have caused. Your concern about the opened package and the inability to locate it is certainly understandable. This is not the experience we want for our guests. We will investigate this matter thoroughly with our team to ensure this does not happen again. Please visit us again.Sincerely, Hotel Manager
酒店回复: Dear Ashley,Thank you for sharing your experience, and we sincerely apologize for the inconvenience you faced with your package. We understand how frustrating it must have been to have it opened and the lack of clear communication when inquiring about it. This is certainly not the level of service we aim to provide, and we will address this issue with our team to ensure it doesn’t happen again. Your feedback is valuable, and we appreciate you bringing it to our attention. We hope you will give us another opportunity to provide a better experience in the future.Sincerely, Hotel Manager
酒店回复: Dear DEDRICK,Thank you for your kind words. We’re so happy to hear that you enjoyed your stay with us during the Holidays. It’s great that the spacious rooms, breakfast options, and welcoming staff made your visit comfortable and convenient. We truly appreciate your recommendation and would love to welcome you back whenever you're in town again.Sincerely, Hotel Manager
酒店回复: Dear Lisa,Thank you for your wonderful review! We’re thrilled to hear that your stay was easy, safe, and enjoyable. It’s fantastic that you appreciated the fresh, clean atmosphere and friendly staff. We’re also glad you found the location convenient with shopping and food nearby. We look forward to welcoming you again in the future.Sincerely, Hotel Manager
4.0分
商务出差
原文
翻译提供方：Google
总体来说还不错。房间非常宽敞。靠近购物中心。几乎就在步行距离内。早餐很简单。不过好吧。
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酒店回复: Dear Andrea,Thank you for your feedback. We're glad to hear you enjoyed the spacious rooms and the convenient location near the mall. We also appreciate your thoughts on the breakfast, and we'll take that into consideration as we continue to improve. It’s great to know your stay was overall enjoyable, and we hope to welcome you back in the future for another pleasant experience.Sincerely, Hotel Manager
房间很干净，Eve的服务从入住到退房都非常棒。
服务很差，前台电话打不通，在机场等车等了好久，到现在还在等
地理位置优越，员工也很棒，下次还会再住。
整体还行，但洗衣机太少
评分太高了
主要问题是酒店太吵。床离走廊很远，所以除了隔壁房间，其他人都听不到。马路和周边环境也很吵。我讨厌皂液器，工作人员还行，就是态度冷淡。试试雇个真正的酒店服务员吧。另外，女服务员让我提前退房，这让我很烦。两个晚上都没睡好，因为隔着墙吵闹的邻居，还有一整天都在放很大声的音乐。
我的包裹为什么被打开了？
我只是想知道为什么我的包裹被打开了，当我询问包裹时，他们却说找不到。我不喜欢这样。非常可疑。
谢谢，
Ashley
我的包裹被打开了
我不喜欢我的包裹被打开和篡改。我问了好几次我的包裹在哪里，他们一直说没有。当我终于拿到包裹时，它已经被打开了。
在城里度假。
我们真的很享受我们的住宿。我们在城里度假探亲，酒店为我们提供了舒适、方便的住宿。房间很大很宽敞（我们很喜欢），早餐选择种类丰富，工作人员让我们感觉很受欢迎，而且这个地方感觉很安全。我一定会再次入住并推荐给其他人。
非常方便，没有麻烦……安全安静，而且这家酒店的气味令人惊叹，闻起来如此干净清新，我们一定会再次入住……工作人员超级友好……附近有购物场所和美食场所
总体来说还不错。房间非常宽敞。靠近购物中心。几乎就在步行距离内。早餐很简单。不过好吧。