酒店回复: 시간을 내어 호텔을 검토해 주셔서 감사합니다. 도어록 문제로 인해 정말 안타깝습니다. 또한 스프링클러 작동으로 인해 알람이 울리는 현상으로 불편을 드려 죄송합니다. 피곤해서 잠만 자고 싶을 때 그게 얼마나 답답한 일인지 압니다.
5.0分
情侣出游
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Our room was spacious, clean, and very comfortable, with a charming rustic feel. The entire hotel was well maintained, and the staff were warm and welcoming. Breakfast offered plenty of options, and the added touch of a hot beef stew in the lobby on a cold day was such a thoughtful surprise. Highly recommend the Black Bear Inn!
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酒店回复: The staff and I, thank you for such a wonderful review of your stay with us. We are glad to hear that the little thoughtfulness of the soup when you arrive on a cold winter day made you happy! We look forward to hosting you in the future if you are in the area.
3.0分
商务出差
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The staff all around was very friendly & accommodating but the beds are in desperate need of upgrades....we felt EVERY spring!! Rooms were clean but are also in need of upgrades.
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酒店回复: Cheryl,We are sorry to hear that your stay was not what you expected. We will pass on your notes about the beds to our owners and hope you will give us a chance to make your stay with us a better one at a different time.
5.0分
其他
Great value for the price. Staff was very helpful. Parking and location were easy to find. Breakfast was very convenient with lots of options.
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酒店回复: The Staff join me in thanking you for your kind words. We take great pride in Black Bear Inn, an Ascend Collection Hotel and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Lorna EdesBlack Bear Inn, an Ascend Collection Hotel
5.0分
情侣出游
The passing was safe and easy. The staff were incredibly friendly and welcoming and the whole place had a calm and inviting vibe to it
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酒店回复: Thank you for your kind words. We like to make everyone feel at home and welcomed. We hope you will come stay with us again in the future.
5.0分
其他
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This property is definitely a diamond in the rough! All of the extra touches like water in the room, soup, and ice cream, available to guests, and the outstanding continental breakfast in the morning make this property a must! I will definitely be staying here again when I visit my son at college. Staff is super friendly and accommodating also!
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酒店回复: Amy,Thank you for your wonderful comments. I have shared them with the staff. We really do enjoy making sure each guest has an enjoyable and comfortable stay.
5.0分
家庭亲子
excellent, quiet area with great parking and easy to get to and from events at the University of Maine Orono campus
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酒店回复: Heather,Thank you for taking the time to leave a review. This helps us improve the property where needed. We are happy that we met your expectations and were close enough to the campus for you to enjoy your stay. We hope to host you on your next trip to the university.
4.0分
其他
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Overall, the stay was great. My level of comfort usually depends on the least amount of interactions possible, convenient check in/out and amenities (whether I choose to use them or not). I’m usually exhausted by the time I get to any hotel I choose to stay at. So I really appreciated that Virginia was able to accommodate my early arrival.
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酒店回复: Ruth,We try to happily accommodate our guests when possible. We are glad that we were able to do this for you this time. We feel Virginia is a keeper.
酒店感觉更像驿站，前台小姑娘很nice，房间设施比较老，外面景色不错安静。
垃圾垃圾非常的垃圾。 又臭又脏还诬赖我抽烟！ 真的很垃圾
尽管中间有很多曲折，但我还是推荐它。
由于分配到的第一个住宿的门锁坏了，我换到了另一个房间，第二天晚上，发生了火警警报，我不得不疏散酒店大约20分钟。至 30 分钟。除此之外，我真的很喜欢免费停车和免费早餐，而且床垫很软，我睡得很好。此外，由于这是一家允许携带宠物的酒店，因此携带宠物狗旅行的客人可以住得很好，不会遇到任何重大不便。
Our room was spacious, clean, and very comfortable, with a charming rustic feel. The entire hotel was well maintained, and the staff were warm and welcoming. Breakfast offered plenty of options, and the added touch of a hot beef stew in the lobby on a cold day was such a thoughtful surprise. Highly recommend the Black Bear Inn!
The staff all around was very friendly & accommodating but the beds are in desperate need of upgrades....we felt EVERY spring!! Rooms were clean but are also in need of upgrades.
Great value for the price. Staff was very helpful. Parking and location were easy to find. Breakfast was very convenient with lots of options.
The passing was safe and easy. The staff were incredibly friendly and welcoming and the whole place had a calm and inviting vibe to it
This property is definitely a diamond in the rough! All of the extra touches like water in the room, soup, and ice cream, available to guests, and the outstanding continental breakfast in the morning make this property a must! I will definitely be staying here again when I visit my son at college. Staff is super friendly and accommodating also!
excellent, quiet area with great parking and easy to get to and from events at the University of Maine Orono campus
Overall, the stay was great. My level of comfort usually depends on the least amount of interactions possible, convenient check in/out and amenities (whether I choose to use them or not). I’m usually exhausted by the time I get to any hotel I choose to stay at. So I really appreciated that Virginia was able to accommodate my early arrival.