酒店回复: Dear Guest,Thank you for sharing your feedback! We are thrilled to hear that you enjoyed the renovation and had a positive experience. We look forward to welcoming you back soon.Sincerely,Polly Amin, General Manager
4.0分
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过时的浴室
3.0分
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Room was clean - bed is showing its age with a lump… couch is the most uncomfortable one I have ever sat on !
Stairs to room are a safety issue and poor lighting in the back and corner
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酒店回复: Dear Guest,Thank you for sharing about your stay with us. While it seems that you enjoyed your overall visit, we understand there were some aspects where we fell short. Your feedback is an opportunity for us to improve and reach the best level of guest satisfaction, so we appreciate you sharing it with us. It has been a pleasure to host you, and we hope you will choose to stay with us again.Sincerely,Polly Amin,General Manager
4.0分
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Beautiful location.
We were disappointed that we didn’t get sports on the tv. We wanted to watch game 7 between Toronto and Seattle.
The volume control didn’t work on the remote control so we had to sit very close to the tv to hear it.
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酒店回复: Dear Guest, Thank you for taking the time to share your feedback. We’re delighted you enjoyed our beautiful location, though we’re sorry for the inconvenience with the TV and remote control. Your comments have been shared with our maintenance team to ensure the issue is corrected. We appreciate your input and hope to provide a smoother experience on your next visit.Sincerely, Polly Amin, General Manager
5.0分
其他
The staff was very polite and welcoming. Easy access to parking right outside your door. Room was clean and comfortable.
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酒店回复: Dear Guest,We appreciate you taking the time to share your Ogunquit experience. We are thrilled that our friendly staff and clean and comfortable rooms impressed you and that you appreciated the easy access to parking. We hope you will choose to stay at Ogunquit River Inn every time you visit our charming town.Sincerely,Polly Amin,General Manager
3.0分
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Staff was nice but the bathroom had webs at the base of the walls and hairs that weren’t ours. Grossed me out and made me question the cleanliness of the rest of the room . Otherwise a decent place to stay for less money than you will pay in town.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with the bathroom cleanliness—this is certainly not the standard we aim to provide. Your comments have been shared with our housekeeping team to ensure immediate improvements. We appreciate your kind words about our staff and value your honest feedback, as it helps us do better. We hope to have the opportunity to provide you with a much cleaner and more comfortable stay in the future.Sincerely, Polly Amin, General Manager
3.0分
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Room was fine — older but not terrible. Nice large TV. Almost every towel/washcloth had makeup stains on them. Lots of spiders outside of our room and a few inside — but to be expected being close to the water.
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酒店回复: Dear Guest, Thank you for sharing your feedback. We are glad to hear you found the room comfortable and enjoyed the large TV. We sincerely apologize for the issues with the towels and the presence of spiders — your comments have been shared with our housekeeping team to ensure better attention to detail and cleanliness.We appreciate your understanding and hope to have the opportunity to provide you with a flawless stay in the future.Sincerely,Polly Amin, General Manager
5.0分
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This was a very nice stay. The property was very nice as well as the employees. I felt safe no matter what time of day and enjoyed the area due to convenience. Although you can purchase a continental breakfast for convenience, I would like to see more selections without so much sugar like the cereal.
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酒店回复: Dear Guest,Thank you for taking the time to share your Ogunquit experience. We are thrilled our friendly staff impressed you and that you appreciated our convenient location. We are always working towards enhancing our guest experience and will certainly consider your feedback regarding our breakfast offerings. We hope you will choose to stay at Ogunquit River Inn every time you visit our charming town.Sincerely,Polly Amin,General Manager
浴室很脏，布局也很奇怪。服务方面没得说，晚上9点后只有一个电话号码可以打，酒店里根本没人。我不推荐这家酒店。
我很喜欢这里的床垫、枕头和床上用品。
水槽前的地板上漏水了。我们通知了大堂工作人员（225房间）。
我们在房间里都能听到制冰机的声音。
从我们宽敞的阳台上可以看到美丽的景色。
装修圆满成功！
过时的浴室
Room was clean - bed is showing its age with a lump… couch is the most uncomfortable one I have ever sat on !
Stairs to room are a safety issue and poor lighting in the back and corner
Beautiful location.
We were disappointed that we didn’t get sports on the tv. We wanted to watch game 7 between Toronto and Seattle.
The volume control didn’t work on the remote control so we had to sit very close to the tv to hear it.
The staff was very polite and welcoming. Easy access to parking right outside your door. Room was clean and comfortable.
Staff was nice but the bathroom had webs at the base of the walls and hairs that weren’t ours. Grossed me out and made me question the cleanliness of the rest of the room . Otherwise a decent place to stay for less money than you will pay in town.
Room was fine — older but not terrible. Nice large TV. Almost every towel/washcloth had makeup stains on them. Lots of spiders outside of our room and a few inside — but to be expected being close to the water.
This was a very nice stay. The property was very nice as well as the employees. I felt safe no matter what time of day and enjoyed the area due to convenience. Although you can purchase a continental breakfast for convenience, I would like to see more selections without so much sugar like the cereal.