Let me count the ways , rooms are small as hell not like the one in Rosenberg Texas their alot bigger then the ones here, and barely any towels and their so small and the pillows flat, no laundry to wash nor dry that was a lie, no breakfast not even a bag breakfast that was a lie, the ice machine doesn't work , they have a sofa machine that doesn't take change but gives out change that doesn't work downstairs but has no sign that tells u that, then theirs no person hardly ever works at the desk been their 3 times and noone ever their smfh ,when their is she acts like she don't want to work she is to busy beening on her phone, halls smell like Mary Jane constantly when u tell her she acts like oh well just like the ice machine oh well , when u go outside the side doors u can't get back in the card key doesn't work so if u want back in the same way u came u better put something their to hold the door open so u can, smdh ! Only thing that was nice to look at was the blue pool not heated , Not a place I would ever stay at again rather go to the one in Rosenberg at least every thing works their and coffee any time u want it not just for breakfast either!!!! I won't be back , u can believe that!!
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酒店回复: Hi Traveler, Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K. #Team6
4.0分
家庭亲子
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The staff, Selena, Trisha, Raymond, Jordan, the maintenance, housekeeping were all very professional and nice, they deserve a raise. The rooms and motel it self, needs repair, there are leaks, blk mold, cracked flooring, the room(s) they gave me didn't have a refrig or microwave. The staff got me a refrig that leaks, I got my own microwave. There are a lot of smokers, etc. The price is too high for what you get. They are supposed to have up the prices per room, per night, per week and per month at the front desk and in each room per the Transparency Act, law. Be careful making reservations with the 844 #'s, it's an overseas (India) call center that will lie to you and charge all sorts of fees you never agree to, like $155 to make reservations twice what they said they'd charge per night, service fee of $32, and more. Have your bank turn in the motel and call center. The staff is the best of any motel / hotel I've been to and they deserve a raise. They are polite, funny and work non-stop almost 24/7. They're the only reason I gave a 4 star, other wise I'd only given a 1 star. Thank you Selena, Trisha, Raymond, Jordan, maintenance and housekeeping.
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酒店回复: Hi Jose, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
5.0分
独自旅行
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My best stay yet!!! From start to finish. A can't believe how kind and helpful the customer service was. They made an already stressful trip very calming. I work recommend using this motel 6 to all my family and friends!
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酒店回复: Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6
有史以来最糟糕的一次入住体验。这家酒店曾经是性价比最高的酒店之一,价格不菲但物有所值,但这次入住简直是……难以置信……网上广告宣传不实……我今天就要给酒店老板和我的律师打电话。我开了七个小时的车才到这里。我之前在网上预订并全额支付了三晚四天的住宿费用。我期待着能去泳池放松一下……结果希望很快就破灭了……我预订的房间应该有微波炉和冰箱,但差不多等了两个小时,他们才找到一间冰箱能用的房间,然后从另一个房间找来一个微波炉(我找了尼娜三次,她是我认识一年多的夜班经理,我要求全额退款,这样我就可以去别处找酒店了……但她只是笑了笑,说我肯定是在开玩笑,拒绝了我的要求),所以我陷入了两难境地。我进了房间,发现冰箱没插电,没有有线电视,也没有电视。尼娜说电视已经坏了一个多月了,正在维修中。房间里和空调里都有蟋蟀和青蛙,它们吵了一整晚,我去找尼娜要杀虫剂,希望能杀死它们让我睡个好觉,但被告知所有房间都有,我说你们不喷杀虫剂控制一下吗?她回答说不。广告上说有自动售货机,但猜猜怎么着……它们都坏了,里面也没有食物。
各位,这真是一次糟糕的经历。千万不要预订这里。警告!!!!!
我每个月房费下降的时候都会在这里住2到4次。早上有新鲜咖啡。没有早餐,但周围有很多快餐店。房间很大,设施齐全,床很软,有带线缆的Roku电视。
挺好的,住得很愉快,非常安静。
这不是万豪酒店的水平。
位置不错,住着挺方便的,没什么服务,以这个价格来说算是个安静的地方了。
是速8酒店。住得挺安全。
Let me count the ways , rooms are small as hell not like the one in Rosenberg Texas their alot bigger then the ones here, and barely any towels and their so small and the pillows flat, no laundry to wash nor dry that was a lie, no breakfast not even a bag breakfast that was a lie, the ice machine doesn't work , they have a sofa machine that doesn't take change but gives out change that doesn't work downstairs but has no sign that tells u that, then theirs no person hardly ever works at the desk been their 3 times and noone ever their smfh ,when their is she acts like she don't want to work she is to busy beening on her phone, halls smell like Mary Jane constantly when u tell her she acts like oh well just like the ice machine oh well , when u go outside the side doors u can't get back in the card key doesn't work so if u want back in the same way u came u better put something their to hold the door open so u can, smdh ! Only thing that was nice to look at was the blue pool not heated , Not a place I would ever stay at again rather go to the one in Rosenberg at least every thing works their and coffee any time u want it not just for breakfast either!!!! I won't be back , u can believe that!!
The staff, Selena, Trisha, Raymond, Jordan, the maintenance, housekeeping were all very professional and nice, they deserve a raise. The rooms and motel it self, needs repair, there are leaks, blk mold, cracked flooring, the room(s) they gave me didn't have a refrig or microwave. The staff got me a refrig that leaks, I got my own microwave. There are a lot of smokers, etc. The price is too high for what you get. They are supposed to have up the prices per room, per night, per week and per month at the front desk and in each room per the Transparency Act, law. Be careful making reservations with the 844 #'s, it's an overseas (India) call center that will lie to you and charge all sorts of fees you never agree to, like $155 to make reservations twice what they said they'd charge per night, service fee of $32, and more. Have your bank turn in the motel and call center. The staff is the best of any motel / hotel I've been to and they deserve a raise. They are polite, funny and work non-stop almost 24/7. They're the only reason I gave a 4 star, other wise I'd only given a 1 star. Thank you Selena, Trisha, Raymond, Jordan, maintenance and housekeeping.
My best stay yet!!! From start to finish. A can't believe how kind and helpful the customer service was. They made an already stressful trip very calming. I work recommend using this motel 6 to all my family and friends!