酒店回复: Hi Cassaundra,Thank you for your feedback. We're glad you enjoyed the clean lobby and pool area, the comfy bed, and our friendly staff.We're sorry to hear that your room didn’t meet expectations. We appreciate you bringing the cleanliness, noise, and hot tub temperature issues to our attention — we'll be sure to follow up with our team to make improvements.Your input helps us do better, and we hope you’ll consider staying with us again so we can provide a better experience.Best Regards The Inn At Baechtel Creek
酒店回复: Thank you for staying with us! We were delighted to meet you and compare travel experiences! We hope to see you again soon!
3.0分
其他
原文
翻译提供方:Google
不得不说前台员工服务非常好。早餐是维修人员做的???(比尔)太差劲了。我选择不吃早餐。
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酒店回复: Thank you for choosing to stay with us and let others know your experience with the front desk staff! We appreciate your observations on their very good service! The Breakfast is set up in am by back office staff and then front desk staff comes in and takes over. We also offer a voucher for a full breakfast at Lumberjacks Restaurant which is just five minutes away. For $5.00 per person you can choose one of 7 full breakfasts with a beverage!
5.0分
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原文
翻译提供方:Google
房间干净整洁,房间里还有很棒的圣经,可以轻松阅读和理解。工作人员非常热情周到
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酒店回复: Thank you James for your lovely comments! We appreciate you observing the small details!
4.0分
情侣出游
The look and feel of the property is very welcoming and the staff is incredible.
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酒店回复: Thank you very much for staying with us and leaving such positive thoughts!
5.0分
其他
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We had a great 1 night stay and enjoyed relaxing at the pool late afternoon.
It was a clean and well maintained property, as well as our room. The staff was friendly and helpful with all our questions.
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酒店回复: Thank you Marina for the lovely review. We are pleased that your staff was great and you were able to enjoy our lovely pool area. Hope to welcome you again!
4.0分
情侣出游
Nice staff Average room, quiet, but old towels, bed was comfortable. Walking distance to fast food. Close to Skunk Train which was lots of fun.
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酒店回复: Thank you for taking the time to share your feedback! We're glad to hear you enjoyed our quiet location, comfortable bed, and the convenience of being close to the Skunk Train. We appreciate your comments about the towels and will work on updating them. We hope to host you again soon for an even better experience!
4.0分
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Pleasant Stay
Friendly staff,in the afternoon when we arrived and morning checking out. Room was very comfortable, everything worked well,fans,lights, WiFi,fridge & microwave. Also ice machine by the office. We received a discount voucher at a local restaurant for breakfast. Stayed for (1) night..cost was a bit more than I thought it should be..$25-$30 less would had made this a (5) star review.
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酒店回复: Thank you for your lovely comments. We appreciate your feedback. I always check all sites before booking for the best rates!
服务很棒,员工都非常友好和乐于助人。欧陆式早餐有点令人失望——只有温燕麦粥、煮鸡蛋、一些可以烤的面包和水果。晚上房间有点难凉下来。
警告 - 千万别住这里
千万别住这里!这些年来我在这里住过很多次了。绝对不会再来了。我的钥匙坏了,晚上11点半左右去换了。前台关门了,大堂也锁上了,所以我按指示按了门铃。出来帮我的人立刻就变得充满敌意和攻击性。他把钥匙坏了的责任归咎于我(钥匙15分钟前还能用,而且从未接触过手机或其他类似的东西)。我站在那里,只是平静地请求进入我的房间,他却反复对我大喊大叫,让我冷静下来。他反复威胁要把我赶出酒店(当时已经快午夜了)。他问我们是否需要出去解决这个问题,并且变得越来越激动。我并没有提高嗓门,也没有表现出任何敌意。我只是不断地要求进房间。他说钥匙没问题,而且我太笨了,开不了酒店的锁。他拒绝给我钥匙。坚持要带我去我的房间,给我看钥匙能用。(剧透警告!)但钥匙不能用。他配的替换钥匙也不管用。他告诉我锁不能用是我的错。然后又试了他的主人,但还是不能马上用。最后他终于让主人打开了锁,又对我吼了几句,然后怒气冲冲地走了,没有给我钥匙。我再次要求给他一把钥匙。他再次威胁要把我赶出去。20 分钟后,他拿着一把显然能用的钥匙回来了,再次责怪我,并且一次也没有道歉。不要住在这家酒店,不干净,也不漂亮,也不古雅。
大堂和泳池区干净整洁。房间就差强人意了。墙壁和门上沾满了污渍,浴帘黏糊糊的,空调和风扇声音都很大。你能听到隔壁房间的水管声,声音很大。电视很小,但频道很多。床很干净舒适,但枕头又小又软。工作人员很友好,也很友善。泳池和热水浴缸区很吸引人,是个不错的休息场所,但热水浴缸的水温有点儿温。我很失望。
工作人员热情友好,乐于助人,还会为客人提供城里周边的信息。我会把这里推荐给亲朋好友!房间很干净,床单也很柔软❤️
不得不说前台员工服务非常好。早餐是维修人员做的???(比尔)太差劲了。我选择不吃早餐。
房间干净整洁,房间里还有很棒的圣经,可以轻松阅读和理解。工作人员非常热情周到
The look and feel of the property is very welcoming and the staff is incredible.
We had a great 1 night stay and enjoyed relaxing at the pool late afternoon.
It was a clean and well maintained property, as well as our room. The staff was friendly and helpful with all our questions.
Nice staff Average room, quiet, but old towels, bed was comfortable. Walking distance to fast food. Close to Skunk Train which was lots of fun.
Pleasant Stay
Friendly staff,in the afternoon when we arrived and morning checking out. Room was very comfortable, everything worked well,fans,lights, WiFi,fridge & microwave. Also ice machine by the office. We received a discount voucher at a local restaurant for breakfast. Stayed for (1) night..cost was a bit more than I thought it should be..$25-$30 less would had made this a (5) star review.