The whole building was clean and fresh and well maintained. Breakfast was very thoughtful with many options and even real dishes and silverware. Very kind and helpful staff. Thanks for a great stay!
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酒店回复: Thank you for your kind words and leaving us a review. We are happy to hear you enjoyed your stay and found it accommodating. We hope to see you back for your future stays!
4.0分
其他
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Room and hallways were very nice. Other than scrambled eggs and gravy, the rest of the hot items (including biscuits) were individually packaged and kept in a warming oven.
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酒店回复: We are glad to hear your positive feedback about our rooms, hallways and breakfast. Thank you for taking the time to leave us a review!
4.0分
商务出差
King Suite was newly updated and nice! Check in and out were both quick and smooth! Mattress needs replaced but hotel was clean! 8/10
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酒店回复: Thank you for taking the time to leave us a review. We are glad checking in and out went quickly and smoothly for you and your room was up to standard.
4.0分
其他
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Front desk staff was extremely helpful and kind. Room was immaculate. I stayed in the annex so it was not as up to date as I would have liked. I would stay here again.
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酒店回复: Thank you for your kind words about our staff. We are glad you enjoyed your stay and cannot wait for you to visit us again at Bearcat Inn & Extended Stay Suites.
5.0分
情侣出游
Room was very large! Kitchen staff was extremely pleasant. Good breakfast. Loved all of the NW-Bearcat decor.
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酒店回复: Thank you for your kind words and review. We appreciate it and are glad you enjoyed your stay at Bearcat Inn & Extended Stay Suites.
1.0分
其他
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Very bad experience
Arrived and were told we were getting the last available room. Our room was in a separate bldg. When I opened the door it was clear the room was already rented out. Drive back to the lobby and told the clerk that room was taken. We did not ever receive the type of room our reservation called for. She gave us a reserve room that was 2 double beds not the queen size with a couch and recliner we had been guaranteed. The tv was not hooked up to the internet. I rang the lobby desk and it rang at least 30x and was never answered. The wall heat/air unit did not work properly. In the morning I brought all this to the front desk clerk who was there again. All she said was she was sorry. Will never stay there again.
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酒店回复: Thank you for sharing your feedback. We are sorry for the inconvenience you experienced at check-in and understand how frustrating that must have been. The room type you selected is located in our Annex Building, as noted on the booking site, though we apologize that the initial room assignment was incorrect. Our team did their best to provide the closest available room type once the issue was discovered.We appreciate your comments and will continue working to improve our processes. We hope you will consider giving us another opportunity in the future.
房间性价比很高，重新装修了，关键的是终于有电梯了
酒店地理位置非常好。工作人员也非常友善。我们是全家一起来的。
非常棒的入住体验。我们遇到的每一位工作人员都非常友好和乐于助人。房间很大，舒适又干净。我们强烈推荐Bearcat Inn！
我们住在酒店后面的附楼里。我们很喜欢宽敞的房间。我喜欢它开放式橱柜的布局。房间里有大冰箱、微波炉，甚至还有电炉，这很棒。我们下次还会选择这家酒店。
The whole building was clean and fresh and well maintained. Breakfast was very thoughtful with many options and even real dishes and silverware. Very kind and helpful staff. Thanks for a great stay!
Room and hallways were very nice. Other than scrambled eggs and gravy, the rest of the hot items (including biscuits) were individually packaged and kept in a warming oven.
King Suite was newly updated and nice! Check in and out were both quick and smooth! Mattress needs replaced but hotel was clean! 8/10
Front desk staff was extremely helpful and kind. Room was immaculate. I stayed in the annex so it was not as up to date as I would have liked. I would stay here again.
Room was very large! Kitchen staff was extremely pleasant. Good breakfast. Loved all of the NW-Bearcat decor.
Very bad experience
Arrived and were told we were getting the last available room. Our room was in a separate bldg. When I opened the door it was clear the room was already rented out. Drive back to the lobby and told the clerk that room was taken. We did not ever receive the type of room our reservation called for. She gave us a reserve room that was 2 double beds not the queen size with a couch and recliner we had been guaranteed. The tv was not hooked up to the internet. I rang the lobby desk and it rang at least 30x and was never answered. The wall heat/air unit did not work properly. In the morning I brought all this to the front desk clerk who was there again. All she said was she was sorry. Will never stay there again.