酒店回复: Dear Carlos,We are disappointed that we could not make you feel welcome during your stay with us. Learning that our facilities and services could not match your expectations is disheartening. We hope you accept our profound apologies for our shortcomings. We value guest feedback and understand there is always room for improvement. We would be immensely grateful to get another chance to host you better. Sincerely,Management Team
3.0分
商务出差
原文
翻译提供方：Google
好的
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酒店回复: Dear CAIO,Thank you for your time and valuable review of your recent stay with us. We are thrilled and truly appreciate your support and trust. Your review motivates us and serves as a constant reminder of why we love what we do. We will continue to provide exceptional experiences to make every stay with us remarkable. We look forward to being your preferred choice for your stay in the future.Best Regards,Management Team
4.0分
商务出差
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The owner Ankur was amazing! He goes above and beyond to make sure his guests feel welcomed. I am a travel nurse so I am always concerned with safety. The area was quiet and I felt very safe. The room was clean and the bed was very comfortable. I didn’t partake in the continental breakfast much, because I am limited on carbohydrates. I was disappointed that they didn’t have fresh apples and bananas. But overall it was a GREAT STAY, and I will definitely be back.
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酒店回复: Dear Hazel,Thank you for your wonderful feedback. We’re delighted to hear you enjoyed your stay and felt safe and comfortable. Your kind words about our team are truly appreciated. We’ve noted your breakfast suggestion and will consider adding more options for guests with dietary preferences. We look forward to welcoming you back soon.Best regards,Management Team.
2.0分
其他
One night stay. 5 roaches, 2 spiders, stained towels, empty shampoo and conditioner recepticals, ultra gross tub. Sleeping in my car would have been better.
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酒店回复: Dear June,We’re very sorry to hear about your experience. Cleanliness is a top priority for us, and your comments are being reviewed with our housekeeping team to ensure this does not happen again. We appreciate your feedback and will take immediate action to address the concerns you mentioned.Sincerely,Management Team.
3.0分
情侣出游
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The shower and sink were both peeling and looked dirty
We were afraid to use the shower in that old tub
The towels were very stained and gray and looked soiled
The hotel was right on a busy road and most of the night was hard to get any rest
The front desk staff were polite
But we won’t ever stay there again
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酒店回复: Dear Carol,Thank you for sharing your experience. We’re truly sorry to hear that certain aspects of your stay did not meet expectations. While our team takes great care to maintain cleanliness and comfort, it’s clear we fell short during your visit. Your comments regarding the bathroom fixtures, linens, and noise have been noted for review and improvement. We do, however, appreciate your kind mention of our polite staff.Sincerely,Management Team
3.0分
其他
This place was okay. Alot of construction workers stay here it seems. Seems like an extended stay for some.
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酒店回复: Dear Keith,Thank you for your feedback. We appreciate your observation and want to assure you that all guests are equally valued, whether they’re here short or long term. Our goal is to maintain a comfortable and welcoming environment for everyone.Sincerely,Management Team
2.0分
商务出差
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Hotel is in a good location and near many amenities however it needs a deep cleaning. The walls throughout were extremely dirty and the door and walls in the restroom were exceptionally filthy. Really makes
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酒店回复: Dear Mark,We sincerely apologize that your stay did not meet your expectations. Cleanliness is a top priority for us, and we are concerned to hear about the condition of the walls and restroom during your visit. Your feedback has been shared with our housekeeping team for immediate review and corrective action.Sincerely,Management Team
5.0分
其他
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Easy and convenient
Clean room, very comfortable, only thing was I booked a king room but the front desk gave my room away so they gave me a double bed room instead
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酒店回复: Dear Pamela,Thank you for your feedback. We’re glad to hear that you found your room clean and comfortable and appreciated the convenience of our location. We sincerely apologize for the mix-up with your king room and regret any inconvenience it caused. Your comments have been shared with our front desk team to help prevent similar situations in the future.Best Regards,Management Team
1.0分
其他
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Needs cleaned.
The bathroom was so bad we refused to shower there. There was long black hair (I’m a blonde) all over the bathroom floor and in the shower. The faucet in the tub was leaking and everything looked corroded. Everything just felt dirty and in need of a refresh.
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酒店回复: Dear Kimberly,We sincerely apologize for the condition of your room and bathroom during your stay. The cleanliness and maintenance issues you described are unacceptable and do not reflect the standards we strive to uphold.Your feedback has been shared with our housekeeping and maintenance teams to ensure immediate review and corrective action. We appreciate you bringing these concerns to our attention, as it helps us improve the experience for future guests.Sincerely,Management Team
1.0分
商务出差
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Do not stay here!!!!!! I got bed bug bites all over me had to go to the doctor and miss work. The itching is unbearable. Front Office said they would have someone come out and look at the room.
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酒店回复: Dear Selena,Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and the discomfort you described. Please know that the health, safety, and comfort of our guests are our top priorities. We take reports of possible pest activity very seriously and follow strict protocols, including immediate inspection and, if necessary, professional treatment of the affected areas by licensed pest control providers. After reviewing our records, we would like to note that no concerns regarding bed bugs or bites were brought to the attention of our front desk or staff during your stay. Had we been made aware, we would have immediately investigated and taken the appropriate action. Upon learning of your report after your departure, we initiated an inspection of the room as a precaution, consistent with our commitment to maintaining a clean and safe environment.Sincerely,Management Team
清洁一点都不好
他们只扫了一半，没有按应有的方式整理床铺。
而且他们没有地方存放衣服，也就是说，没有抽屉，
他们不会每天补充咖啡或肥皂，您必须向他们询问
好的
The owner Ankur was amazing! He goes above and beyond to make sure his guests feel welcomed. I am a travel nurse so I am always concerned with safety. The area was quiet and I felt very safe. The room was clean and the bed was very comfortable. I didn’t partake in the continental breakfast much, because I am limited on carbohydrates. I was disappointed that they didn’t have fresh apples and bananas. But overall it was a GREAT STAY, and I will definitely be back.
One night stay. 5 roaches, 2 spiders, stained towels, empty shampoo and conditioner recepticals, ultra gross tub. Sleeping in my car would have been better.
The shower and sink were both peeling and looked dirty
We were afraid to use the shower in that old tub
The towels were very stained and gray and looked soiled
The hotel was right on a busy road and most of the night was hard to get any rest
The front desk staff were polite
But we won’t ever stay there again
This place was okay. Alot of construction workers stay here it seems. Seems like an extended stay for some.
Hotel is in a good location and near many amenities however it needs a deep cleaning. The walls throughout were extremely dirty and the door and walls in the restroom were exceptionally filthy. Really makes
Easy and convenient
Clean room, very comfortable, only thing was I booked a king room but the front desk gave my room away so they gave me a double bed room instead
Needs cleaned.
The bathroom was so bad we refused to shower there. There was long black hair (I’m a blonde) all over the bathroom floor and in the shower. The faucet in the tub was leaking and everything looked corroded. Everything just felt dirty and in need of a refresh.
Do not stay here!!!!!! I got bed bug bites all over me had to go to the doctor and miss work. The itching is unbearable. Front Office said they would have someone come out and look at the room.