酒店回复: Dear Li,,On behalf of our entire staff at Country Inn & Suites by Radisson, Braselton, GA we are sorry to hear that you did not enjoy your stay with us. Here at Country Inn and Suites, it is our goal to try to give our best to each and every Guest and to insure everyone has a positive experience while staying with us
3.0分
情侣出游
原文
翻译提供方：Google
好的
5.0分
其他
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Front desk staff was very nice with ease of check in and ease of check out. The property was undergoing some significant renovations so it was a bit noisy. The variety for breakfast was extremely nice.
1.0分
商务出差
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The hotel room had a number of significant issues.
Specifically:
There was an infestation of flying black flies/gnats in the room. They were everywhere, getting into our food and beverage. One was discovered in the refrigerator. They were all over the bathroom: on the mirror, walls, shower, and toilet. I voiced my complaints. A different room was offered. The desk clerk informed me that these pests are "all over," including at the check-in counter.
I have multiple red, itchy marks on my extremities. I believe the bugs bit me.
A couple traveling from out-of-state said they noticed flying bugs in the breakfast area.
I placed several cola, sweetened coffee, and sugar water covered containers and cups in the bed and bathroom. The cups had many, many drowned pests. The evidence was shown to the desk clerk.
I spoke with another hotel guest who said the flying bugs were also in his room. Several guests who attended the church service also said they noticed numerous bugs flying around the event room.
The event room was next to our room. There was a very large gathering of folks hosting a church service for 6 hours. The music was very loud with bongos and other instruments.
Assigned the room right adjacent to this event. With bongos and other instruments, the music was very loud.
The shower and sink had stains. The walls were filthy.
Mold and leakage on the ceiling just outside our room.
The lampshades dirty, dusty with hole.
Microwave and replacement
didn't work. Bad!
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the experience you described. What you encountered is certainly not reflective of the high standards we strive to maintain.We understand how upsetting this must have been, and we regret that your stay did not meet expectations. Please know that your concerns regarding cleanliness, maintenance, and pest activity have been immediately escalated to our housekeeping and facilities teams for thorough inspection and corrective action. We are also reviewing our room placement procedures to ensure that all guests can enjoy a comfortable and quiet environment.We appreciate you bringing these matters to our attention during your stay and giving our team the opportunity to assist.
5.0分
家庭亲子
Breakfast was disappointing...those pre-made omelettes with the "cheese" inside....thank goodness there was cereal and milk.
4.0分
商务出差
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Hotel is under renovation. It will be much better when completed. The bed was super uncomfortable but it worked for one night on way to Athens. Pretty overpriced for what you get.
在这里住了七天，总体不错干净卫生，就是服务不是最好的，早餐比较简单。一千多一晚点酒店，要是在中国可以吃到非常丰富的早餐了，可是这里，连续七天吃同样简单的早餐，有点受不了。
床和枕头都很舒服，早餐还行，有直播电视频道。工作人员有点忙，但服务还是不错的。
适合出差trip，有免费早餐喝咖啡👍
比较简单的酒店，房间里还挺干净
酒店很干净，员工也很疲惫。我下次还会选择这家酒店。
空调太大声了！影响睡觉
好的
Front desk staff was very nice with ease of check in and ease of check out. The property was undergoing some significant renovations so it was a bit noisy. The variety for breakfast was extremely nice.
The hotel room had a number of significant issues.
Specifically:
There was an infestation of flying black flies/gnats in the room. They were everywhere, getting into our food and beverage. One was discovered in the refrigerator. They were all over the bathroom: on the mirror, walls, shower, and toilet. I voiced my complaints. A different room was offered. The desk clerk informed me that these pests are "all over," including at the check-in counter.
I have multiple red, itchy marks on my extremities. I believe the bugs bit me.
A couple traveling from out-of-state said they noticed flying bugs in the breakfast area.
I placed several cola, sweetened coffee, and sugar water covered containers and cups in the bed and bathroom. The cups had many, many drowned pests. The evidence was shown to the desk clerk.
I spoke with another hotel guest who said the flying bugs were also in his room. Several guests who attended the church service also said they noticed numerous bugs flying around the event room.
The event room was next to our room. There was a very large gathering of folks hosting a church service for 6 hours. The music was very loud with bongos and other instruments.
Assigned the room right adjacent to this event. With bongos and other instruments, the music was very loud.
The shower and sink had stains. The walls were filthy.
Mold and leakage on the ceiling just outside our room.
The lampshades dirty, dusty with hole.
Microwave and replacement
didn't work. Bad!
Breakfast was disappointing...those pre-made omelettes with the "cheese" inside....thank goodness there was cereal and milk.
Hotel is under renovation. It will be much better when completed. The bed was super uncomfortable but it worked for one night on way to Athens. Pretty overpriced for what you get.