Thank You La Quinta by Wyndham in Canton! Exceptional service, attentive team staff, clean facility deligent hard working staff. Michigan had a snow squall after Wolverines game last Saturday.. &I extended my stay bc i took a new job out this way! & rescued a boxer puppy over Thanksgiving.
& I volunteered to help decorate the Christmas tree! Very nostalgic & staff made me feel like family here. I appreciate your genuine care with a peaceful nites comfort sleep. Especially I enjoyed the hospitality for delicious warm continental breakfast prepared by Tim to start my day! Very kind & service with a smile. Thank you to Leo for accommodating & helping us thru this week at the front desk. We sincerely appreciate all of you. Merry Christmas La Quinta wish you all the Best in 2026✨️
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酒店回复: Hello Carisa,Thank you for sharing your wonderful experience with us! We're thrilled to hear that our team made you feel like family and that you enjoyed the warm hospitality during your stay. It’s heartwarming to know that your time spent here was filled with memorable moments, and we appreciate your kind words about Tim and Leo. We wish you all the best in your new job and with your adorable rescue puppy. Merry Christmas to you as well, and we look forward to welcoming you back in the future!
1.0分
其他
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we reserved 2 double rooms for 6 people to stay in & they gave them away before we got there. all they had left was 2 rooms with 1 bed for 4 people. i don’t get the point of a “reservation” if they don’t honor it. we couldn’t find a room for the other 2 people nearby so they slept on the floor with a blanket. worst la quinta experience ever
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酒店回复: Hello Thomas,Thank you for sharing your experience. We understand that having your reservation honored is essential for a pleasant stay, and we apologize for any inconvenience this situation caused you and your group. We take guest feedback seriously as it helps us improve our services. If you’d like to discuss your concerns further, we encourage you to reach out to management directly for assistance. Your feedback is valuable to us as we strive to enhance the experience for all our guests in the future.
4.0分
情侣出游
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The room was very clean. The staff was very nice. The only problem we had was getting the room entry card to work properly. Sometimes it did and other times it didn’t.
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酒店回复: Hello Jacqueline,Thank you for your feedback regarding your recent stay. We're glad to hear that you found the room clean and the staff friendly. Your experience with the room entry card is important to us, and we appreciate you bringing it to our attention. We will make sure to share your observations with our team, as we aim to continually improve our services for future guests. Thank you for choosing us for your stay, and we hope to welcome you back.
2.0分
其他
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The room itself was not bad but the room was supposed to be a suite and when I arrived it was not a suite and they had all been booked. When getting into the room my girlfriend and I realized there was a human acrylic nail just sitting on the desk. The chair had plastic garbage in it as well. It was very apparent they didn’t care to clean the room one bit.
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酒店回复: Hello Brandi,Thank you for sharing your feedback regarding your recent stay. We apologize for the cleanliness issues you encountered, which fall below our standards. Your comments will be shared with the housekeeping team to ensure we maintain a high level of cleanliness and attention to detail moving forward. We appreciate your input as it helps us improve the experience for future guests. Thank you for bringing this to our attention.
1.0分
商务出差
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Problem with Billing. Paid for Reservation thru your app and paid in full. During our stay , Every Day someone (staff) kept rerunning our cash app card and trying recharge card for FULL AMOUNT THAT HAD ALREADY BEEN PAID.
ALSO SEVERAL TIMES EACH DAY WOULD HET LOCKED OUT OF HOTEL AND ROOM WOULD HAVE TO GO TO DESK HAVE ROOM KEY REACTIVATED!
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酒店回复: Hello Christine,Thank you for your feedback regarding your recent experience. We understand how disruptive billing issues and key access can be during your stay. It is important to us that our guests have a smooth and enjoyable time. We will ensure your concerns about the card recharges and key access issues are conveyed to the appropriate management team for further investigation. Your input helps us improve our services for future guests.
2.0分
其他
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The room wasnt the greatest but wasnt the worst. The bathroom really needed some extra attention, the tub was clogged. The staff could use some customer service lessons.
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酒店回复: Hello Amber,Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the room and bathroom condition, as well as staff service. Your insights are valuable and will be shared with the appropriate departments to enhance our guest experience moving forward. We hope to have the opportunity to welcome you back in the future for an improved stay.
2.0分
家庭亲子
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The staff was barely able to understand English. The facility continues to decline with a very questionable elevator. Asked for my room to be cleaned once while I was there. It did not happen and it seemed like the clerk did not understand my request. The mattress and pillows were in need of replacement. The refrigerator was very loud as was the air conditioner.
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酒店回复: Hello Steven,Thank you for your feedback regarding your recent stay. We appreciate your input on the language barrier with our staff, the condition of the facilities, and room cleanliness. Your comments about the mattress, pillows, and appliances will be shared with the appropriate teams for their ongoing review. We strive to continuously improve and your insights are invaluable in that process. Thank you for taking the time to share your experience.
3.0分
商务出差
Hair dryer in room 129
Room was clean and comfortable, only issue was the hair dryer was inoperable in Room 129.
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酒店回复: Hello Susanne,Thank you for your feedback on your stay. We're glad to hear that you found the room clean and comfortable. Your comment regarding the hair dryer in Room 129 has been noted and will be shared with our maintenance team. We appreciate you bringing this to our attention as we continuously strive to improve our guest experience. We hope to have the opportunity to welcome you back in the future.
1.0分
家庭亲子
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Poor maintenance. Room 327 Microwave out of order, electric iron without steam, room service person is not permitted for exchange used towels on next day. Guest has to bring dirty towels to front deck for exchange.
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酒店回复: Hello Mohammad,Thank you for sharing your feedback regarding your recent stay. We appreciate knowing about the maintenance issues you encountered, as they highlight areas where we can improve. Your comments about the room service policy will be shared with the appropriate teams for their review. We value your input and strive to enhance our guest experience. It’s important to us that all guests feel comfortable and well cared for during their stay.
条件一般，早餐单调，价格便宜
Thank You La Quinta by Wyndham in Canton! Exceptional service, attentive team staff, clean facility deligent hard working staff. Michigan had a snow squall after Wolverines game last Saturday.. &I extended my stay bc i took a new job out this way! & rescued a boxer puppy over Thanksgiving.
& I volunteered to help decorate the Christmas tree! Very nostalgic & staff made me feel like family here. I appreciate your genuine care with a peaceful nites comfort sleep. Especially I enjoyed the hospitality for delicious warm continental breakfast prepared by Tim to start my day! Very kind & service with a smile. Thank you to Leo for accommodating & helping us thru this week at the front desk. We sincerely appreciate all of you. Merry Christmas La Quinta wish you all the Best in 2026✨️
we reserved 2 double rooms for 6 people to stay in & they gave them away before we got there. all they had left was 2 rooms with 1 bed for 4 people. i don’t get the point of a “reservation” if they don’t honor it. we couldn’t find a room for the other 2 people nearby so they slept on the floor with a blanket. worst la quinta experience ever
The room was very clean. The staff was very nice. The only problem we had was getting the room entry card to work properly. Sometimes it did and other times it didn’t.
The room itself was not bad but the room was supposed to be a suite and when I arrived it was not a suite and they had all been booked. When getting into the room my girlfriend and I realized there was a human acrylic nail just sitting on the desk. The chair had plastic garbage in it as well. It was very apparent they didn’t care to clean the room one bit.
Problem with Billing. Paid for Reservation thru your app and paid in full. During our stay , Every Day someone (staff) kept rerunning our cash app card and trying recharge card for FULL AMOUNT THAT HAD ALREADY BEEN PAID.
ALSO SEVERAL TIMES EACH DAY WOULD HET LOCKED OUT OF HOTEL AND ROOM WOULD HAVE TO GO TO DESK HAVE ROOM KEY REACTIVATED!
The room wasnt the greatest but wasnt the worst. The bathroom really needed some extra attention, the tub was clogged. The staff could use some customer service lessons.
The staff was barely able to understand English. The facility continues to decline with a very questionable elevator. Asked for my room to be cleaned once while I was there. It did not happen and it seemed like the clerk did not understand my request. The mattress and pillows were in need of replacement. The refrigerator was very loud as was the air conditioner.
Hair dryer in room 129
Room was clean and comfortable, only issue was the hair dryer was inoperable in Room 129.
Poor maintenance. Room 327 Microwave out of order, electric iron without steam, room service person is not permitted for exchange used towels on next day. Guest has to bring dirty towels to front deck for exchange.