The bathroom had mildew on the bath tub nozzle and the blowdryer cord was cut rendering it unuseable
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酒店回复: Hello Mary,Thank you for sharing your feedback regarding your recent stay. We take all guest comments seriously, and your observations about the bathroom and blow dryer will be forwarded to the appropriate departments for their review. Our aim is to ensure future guests have a pleasant experience, and your insights help us work towards that goal. We appreciate you bringing these matters to our attention.
4.0分
其他
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Basic older hotel in need of updating but what you should expect for the price. Location is convenient to restaurants and the staff is polite. Only real complaints are regarding breakfast, just not enough options
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酒店回复: Hello sean, Thank you for taking the time to share your feedback. We appreciate your comments on our convenient location and the polite service from our staff. Your input regarding breakfast options is valuable, and we will certainly pass it along to the appropriate team for consideration. We hope you enjoyed your stay overall and will consider us again in the future.
2.0分
其他
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Room was unclean, there was mold and possibly blood bathroom as well as other staining on the walls.
Had to leave as my partners allergies were too aggressive to sleep.
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酒店回复: Hello Charles,Thank you for your feedback regarding your recent stay. It's concerning to hear about your experience with cleanliness and your partner's allergies. We take such matters seriously and will make sure this is communicated to the appropriate team for review. Your insights are valuable in helping us improve for future guests. We hope your next travel plans go smoothly.
1.0分
家庭亲子
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The property was disguising, garbages were over flowing, there was garage on the ground. My chair in my room was broken and the outlets barely worked. There was also a stain on the bed sheet. I won’t stay there again.
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酒店回复: Hello Sarah, Thank you for sharing your feedback. We take cleanliness and maintenance very seriously, and your comments have been noted for further review. It's important for every guest to have a pleasant experience, and we appreciate your input as we strive to improve. We hope you may consider giving us another chance in the future. Your experience is valuable to us, and we wish you all the best on your travels ahead.
2.0分
商务出差
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There was mildew in the shower, the carpet was frayed, the tile was sticky, there were holes in the curtain and stains on the bedding. It was obvious they had tried to fix a water leak from the room above. I could also hear every footstep of what sounded like energetic dogs in the room upstairs for hours until one of us feel asleep. I decided to skip the breakfast to be safe.
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酒店回复: Hello Barry, Thank you for sharing your feedback regarding your recent stay. We take all guest comments seriously and appreciate your observations, as they help us identify areas for improvement. Your experience with maintenance and noise disruptions is noted, and we will relay this information for further review. We hope you will consider staying with us again in the future, so we can provide you with a more enjoyable experience overall.
1.0分
其他
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I’ve stayed in many hotels and this might have been the worst. Our room was not ready on check in. It was ready closer to 3:45 pm even though we indicated our arrival time was 3pm. The room was not as described. The pull out bed still had dirty sheets. We requested clean bedding and were not provided with blankets or pillows. There are limited electrical outlets,
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酒店回复: Hello Kayla,Thank you for your feedback regarding your recent stay. We understand how important a smooth check-in and room preparation are to our guests. Your comments about the room description, cleanliness, and amenities will be forwarded to the appropriate teams for review. Our goal is to continuously improve the guest experience, and your input is invaluable in that process. We appreciate your sharing your experiences with us, and we hope you might consider staying with us again in the future.
1.0分
家庭亲子
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Very dirty. The smell was terrible on our floor. Room was damp and musty. Reception floors were dirty. Baseboards dirty. We didn’t stay. Left the building right away.
They of course kept my $20 cash I paid for to ck in early and then did not reimburse me for my night.
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酒店回复: Hello Sherri,Thank you for sharing your experience. We take cleanliness and guest satisfaction very seriously, and your feedback will be referenced in our ongoing efforts to improve. It's disappointing to hear that your stay did not meet your expectations. For any inquiries regarding additional concerns, including check-in fees, please reach out to our management team directly. Your insights are valuable for enhancing our services moving forward.
3.0分
情侣出游
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The property was a decent price although they need to wash their floors. My fiancé and my feet were both black from walking around on the floors.. little mop job might not hurt once in a while not sure if they’re mopping the floors with dirty water or what
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酒店回复: Hello Gordon,Thank you for your feedback regarding the cleanliness of the floors. We appreciate your sharing your experience as it helps us to understand guest perspectives. Your comments will be shared with the appropriate team for consideration in their housekeeping routines. We hope to provide a more enjoyable experience for all our guests in the future. Thank you again for your input.
5.0分
其他
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Very quiet and picturesque area. The property was well maintained and updated. Very comfortable bed and linens. My only issue was during check in the staff member looked annoyed I was there and continued their phone call while I was providing ID etc. Complimentary breakfast was a very nice addition with coffee, tea and juice but the cereal milk was souring unfortunately. I would recommend this stay to anyone passing through the area, it was a refuge on the road.
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酒店回复: Hello Hugh,Thank you for your feedback. We're glad to hear you enjoyed the quiet atmosphere and comfortable accommodations. We appreciate your comments regarding the check-in experience and the breakfast options, and we will share your observations with management for further assessment. Thank you for recommending us, and we hope to welcome you back for another stay in the future.
条件一般，早餐单调，价格便宜
The bathroom had mildew on the bath tub nozzle and the blowdryer cord was cut rendering it unuseable
Basic older hotel in need of updating but what you should expect for the price. Location is convenient to restaurants and the staff is polite. Only real complaints are regarding breakfast, just not enough options
Room was unclean, there was mold and possibly blood bathroom as well as other staining on the walls.
Had to leave as my partners allergies were too aggressive to sleep.
The property was disguising, garbages were over flowing, there was garage on the ground. My chair in my room was broken and the outlets barely worked. There was also a stain on the bed sheet. I won’t stay there again.
There was mildew in the shower, the carpet was frayed, the tile was sticky, there were holes in the curtain and stains on the bedding. It was obvious they had tried to fix a water leak from the room above. I could also hear every footstep of what sounded like energetic dogs in the room upstairs for hours until one of us feel asleep. I decided to skip the breakfast to be safe.
I’ve stayed in many hotels and this might have been the worst. Our room was not ready on check in. It was ready closer to 3:45 pm even though we indicated our arrival time was 3pm. The room was not as described. The pull out bed still had dirty sheets. We requested clean bedding and were not provided with blankets or pillows. There are limited electrical outlets,
Very dirty. The smell was terrible on our floor. Room was damp and musty. Reception floors were dirty. Baseboards dirty. We didn’t stay. Left the building right away.
They of course kept my $20 cash I paid for to ck in early and then did not reimburse me for my night.
The property was a decent price although they need to wash their floors. My fiancé and my feet were both black from walking around on the floors.. little mop job might not hurt once in a while not sure if they’re mopping the floors with dirty water or what
Very quiet and picturesque area. The property was well maintained and updated. Very comfortable bed and linens. My only issue was during check in the staff member looked annoyed I was there and continued their phone call while I was providing ID etc. Complimentary breakfast was a very nice addition with coffee, tea and juice but the cereal milk was souring unfortunately. I would recommend this stay to anyone passing through the area, it was a refuge on the road.