酒店回复: Thank you for staying with us. We hope to have you as our guest in the future.
5.0分
其他
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I wasn't there long. But check in was very nice. I really liked the receptionist. She was very friendly and knowledgeable, not to mention, nice to look at.
I didn't get her name. The room was very clean.
I did not like the soft water. Taking a shower was not enjoyable. If you have a water softener, you should turn it down some. I used way more water trying to rinse off the soap than I use for 3 showers. You should rethink that.
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酒店回复: Thank you for your review. We truly value your feedback. It was a pleasure having you as our guest and we hope to see you again in the future.
4.0分
其他
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Staff was fantastic - friendly, well trained, pros that are good at their job. The property and rooms are very dated, but clean and quiet. If I need to stay in Martinsville again, I'll stay at the Best Western.
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酒店回复: Thank you so much for taking the time to share your positive feedback. We're delighted you enjoyed your stay and hope to welcome you back again soon.
5.0分
家庭亲子
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It’s a nice little hotel, great people working there, rooms were clean, continental breakfast was great. It was a little strange circumventing the property to go through a neighborhood, no way to the highway?
And where was the elevator?
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酒店回复: Thanks so much for the kind words about your stay! We're thrilled to hear you had a great experience with us.We're so sorry to hear about the trouble with your GPS directions. You're right, that's a common issue we hear about, and it's frustrating when technology doesn't show the most direct route.For future visits, we want to assure you that we have a very convenient and direct route right off the highway. Our location provides easy access to the highway, as well as the nearby shopping center and many great restaurants, without needing to navigate through any residential neighborhoods.We hope this doesn't deter you from staying with us again, and we look forward to welcoming you back soon!
5.0分
商务出差
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Great stay!!
I enjoy staying there. They are very friendly, keep our room clean and Aldena went out of her way to help us. She needs a raise!! I’m not sure I spelled her name right but she had an accent and she is a wonderful! Person.
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酒店回复: Thank you for your kind review. It truly was our pleasure having you as our guest. We hope to see you again in the future!
4.0分
家庭亲子
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The property needs renovation. The breakfast area has only 2 tables with 2 side tables squizeed around it. So it is not ideal for big families or folks with disability to move around.
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酒店回复: Thank you for your review. Please know we do everything possible to accommodate all guests. We hope you will stay again with us in the future, if so please let the staff know of any special requests. We are happy to assist you. The tables in the dinning breakfast area can easily be moved to serve large groups or for guests with any disabilities. Again thank you for your review. It was a pleasure having you as our guest.
5.0分
其他
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Only place I could find near IU during the week everyone was moving in. I paid $300 a night but that was least of my concerns. I wanted a place that was clean and safe. I'm happy to say my room smelled fresh and was clean. I immediately took all the sheets off and found no signs of bed bugs. I enjoyed the hot tub after a few long days of moving my son into his dorm. It worked out nicely! Yeah, its an older place but I would highly recommend it. 20-25mins from IU and there's plenty of places to eat in the area. Starbucks is 5mins away.
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酒店回复: Thank you kindly for your review. It was a true pleasure having you as our guest. We hope to see you again in future.
3.0分
商务出差
There was musty smell in the hallways. The rooms were good and clean. Area around was okay. Felt beaten down.
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酒店回复: Thank you for your review. We truly value your feedback and are always looking for areas where we can improve. We hope to see you again in the future.
3.0分
情侣出游
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It was very difficult to get to as the GPS directions were blocked by a truck and took us by a circuitous route anyway. Loved the bed as there was no combined sheet and blanket duvet, and we had the option of using only the sheet.
Taking a bath and shower was hazardous for us as there were no handle bars to hand onto.
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酒店回复: Thank you for your review. We truly value your feedback and are always looking for ways to improve. We hope to see you again
5.0分
其他
Nice place to stay
The property/room was clean. The staff was very friendly. The beds were comfortable. We were happy with our stay.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
好的
I wasn't there long. But check in was very nice. I really liked the receptionist. She was very friendly and knowledgeable, not to mention, nice to look at.
I didn't get her name. The room was very clean.
I did not like the soft water. Taking a shower was not enjoyable. If you have a water softener, you should turn it down some. I used way more water trying to rinse off the soap than I use for 3 showers. You should rethink that.
Staff was fantastic - friendly, well trained, pros that are good at their job. The property and rooms are very dated, but clean and quiet. If I need to stay in Martinsville again, I'll stay at the Best Western.
It’s a nice little hotel, great people working there, rooms were clean, continental breakfast was great. It was a little strange circumventing the property to go through a neighborhood, no way to the highway?
And where was the elevator?
Great stay!!
I enjoy staying there. They are very friendly, keep our room clean and Aldena went out of her way to help us. She needs a raise!! I’m not sure I spelled her name right but she had an accent and she is a wonderful! Person.
The property needs renovation. The breakfast area has only 2 tables with 2 side tables squizeed around it. So it is not ideal for big families or folks with disability to move around.
Only place I could find near IU during the week everyone was moving in. I paid $300 a night but that was least of my concerns. I wanted a place that was clean and safe. I'm happy to say my room smelled fresh and was clean. I immediately took all the sheets off and found no signs of bed bugs. I enjoyed the hot tub after a few long days of moving my son into his dorm. It worked out nicely! Yeah, its an older place but I would highly recommend it. 20-25mins from IU and there's plenty of places to eat in the area. Starbucks is 5mins away.
There was musty smell in the hallways. The rooms were good and clean. Area around was okay. Felt beaten down.
It was very difficult to get to as the GPS directions were blocked by a truck and took us by a circuitous route anyway. Loved the bed as there was no combined sheet and blanket duvet, and we had the option of using only the sheet.
Taking a bath and shower was hazardous for us as there were no handle bars to hand onto.
Nice place to stay
The property/room was clean. The staff was very friendly. The beds were comfortable. We were happy with our stay.