The room was dirty, the carpet was torn in spots. The heat and air unit never shut off without unplugging it. Lights between beds didn't work. I picked up cookie packages
2.0分
其他
Property needs repairs and need to update information when facility has inoperable hot tub
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酒店回复: Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience.We apologize for the inconvenience caused by the inoperable hot tub and for any lack of updated information regarding this amenity. Your comments regarding needed repairs are taken seriously, and we are actively working on property improvements to enhance our guests’ comfort and experience.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.
5.0分
其他
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Overall great stay. Hotel staff extremely friendly. If you stay in room 220, just be prepared to have issues with the door lock card access. Overall, great stay.
5.0分
其他
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We traveled for a wedding. The front desk young woman was wonderful. She helped us out tremendously. There was no ice in the machines, the beds were not comfortable and felt old. It does look like they may be doing some updates but there were windows open on every floor. Overall it was a easy stay
3.0分
其他
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It’s an older property that was convenient to the freeway. The room carpeting was very dirty. The biggest disappointment was the breakfast. Not much choice. It was as if they started the service and then never came back to service it with replenishments.
1.0分
其他
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we did not end up staying there, staff was non accommodating when we requested a room away from large party in the parking lot. Seemed more like a long term stay facility than a hotel. Not like the pictures at all.
3.0分
其他
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Wouldn't stay here again. Security latch on door was broken. There was what looked to be blood on one wall. Room needed a good cleaning. Repairs needed in bathroom. Breakfast area was pretty pitiful. No fruit. No healthy choices. Only biscuits and gravy or waffles. There were some cereals, milk, and some juice. Not worth any extra for them offering breakfast. Coffee wasn't bad. That was nice.
5.0分
家庭亲子
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Arrived late and left early. Breakfast menu could stand a better hot choice selection but hotel was clean, quiet and safe. Personnel was friendly and courteous.
1.0分
其他
Invisible staff loud guest kept me up all night have a 36hr drive ahead of me
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酒店回复: Thank you for sharing your experience, and we sincerely apologize for the disruption you encountered during your stay. We understand how important a quiet, restful night is—especially when you have a long drive ahead—and we’re truly sorry that this was not your experience.Your comments regarding the noise and the lack of visible staff presence are concerning and will be addressed with our team to ensure better monitoring and quicker response moving forward. This is not the level of comfort or service we aim to provide.We appreciate you bringing this to our attention and hope you arrived at your destination safely. If you are open to it, we would welcome the opportunity to speak with you directly and make things right.
2.0分
其他
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Not pleased
Manager was not available to check us in, we had to come back later. We got a handicap room which we did not need and had no chairs in the large room at all to sit on and relax, Bathroom was ok, toilet was dirty, toilet seat was disgusting, no hooks for clothing. Not very well kept up overall.
The room was dirty, the carpet was torn in spots. The heat and air unit never shut off without unplugging it. Lights between beds didn't work. I picked up cookie packages
Property needs repairs and need to update information when facility has inoperable hot tub
Overall great stay. Hotel staff extremely friendly. If you stay in room 220, just be prepared to have issues with the door lock card access. Overall, great stay.
We traveled for a wedding. The front desk young woman was wonderful. She helped us out tremendously. There was no ice in the machines, the beds were not comfortable and felt old. It does look like they may be doing some updates but there were windows open on every floor. Overall it was a easy stay
It’s an older property that was convenient to the freeway. The room carpeting was very dirty. The biggest disappointment was the breakfast. Not much choice. It was as if they started the service and then never came back to service it with replenishments.
we did not end up staying there, staff was non accommodating when we requested a room away from large party in the parking lot. Seemed more like a long term stay facility than a hotel. Not like the pictures at all.
Wouldn't stay here again. Security latch on door was broken. There was what looked to be blood on one wall. Room needed a good cleaning. Repairs needed in bathroom. Breakfast area was pretty pitiful. No fruit. No healthy choices. Only biscuits and gravy or waffles. There were some cereals, milk, and some juice. Not worth any extra for them offering breakfast. Coffee wasn't bad. That was nice.
Arrived late and left early. Breakfast menu could stand a better hot choice selection but hotel was clean, quiet and safe. Personnel was friendly and courteous.
Invisible staff loud guest kept me up all night have a 36hr drive ahead of me
Not pleased
Manager was not available to check us in, we had to come back later. We got a handicap room which we did not need and had no chairs in the large room at all to sit on and relax, Bathroom was ok, toilet was dirty, toilet seat was disgusting, no hooks for clothing. Not very well kept up overall.