酒店回复: Dear Kristine,Thank you for your feedback. We appreciate your kind words about our friendly staff and the room updates. We're sorry to hear about the issues you experienced during your stay. We take safety and guest concerns seriously and are addressing these matters. We hope to provide a better experience in the future.Sincerely, Hotel Manager
5.0分
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绝对推荐!
最近住在俄亥俄州肯特市的 Super 8 by Wyndham 酒店,这次经历让我感到惊喜。酒店位置很棒——很容易找到,而且靠近肯特州立大学和阿克伦,方便探索该地区。
酒店回复: Dear Demetrius,Thank you for choosing our hotel for your stay. We’re elated to know that our hotel impressed you with its many features and services. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to serving you the next time you’re through our area.Sincerely, Hotel Manager.
酒店回复: Dear Guest,Thank you for sharing your experience! We're happy to hear you enjoy your stays at Super 8, but we sincerely apologize for the interactions with some of our staff. Your feedback is valuable, and we will address this with our team to ensure all guests feel welcome and appreciated. We look forward to providing you with a better experience on your next visit!Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for your wonderful 5 out of 5 review! We’re thrilled to hear that our hotel brought back fond memories and that you found the beds so comfortable. Your kind words about our staff and value mean a lot. We look forward to welcoming you again!Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for sharing your experience with us. We’re glad our location was convenient for you during a challenging time, and we appreciate your understanding regarding the room's condition. It’s great to hear our staff provided the help you needed and that you felt safe during your stay. We hope to welcome you back under better circumstances!Sincerely, Hotel Manager
酒店回复: Dear Guest,We sincerely apologize for the inconveniences you encountered during your stay. The repeated fire alarms and housekeeping issues are certainly not the standard we aim for. We will address these concerns immediately with our team to ensure a better experience in the future.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for your review and for rating us 4 out of 5! We're glad to hear that our staff made a positive impression and that our location was convenient for your travels. We apologize for the breakfast shortage and appreciate your understanding. We hope to welcome you back soon!Sincerely, Hotel Manager
酒店回复: Dear Guest,We are truly sorry for the unpleasant experience you had with our cleaning staff and the noise from neighboring guests. It's encouraging to hear that our front desk team was able to assist you. We will address these issues to ensure a more peaceful and comfortable stay in the future.Sincerely, Hotel Manager
2.0分
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Super 8 的员工很棒。我们的浴缸和地板不干净。只有当我们往马桶里倒满一桶水时,马桶才会冲水。免费早餐很少。我们喜欢这里的位置,有很多停车位。
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酒店回复: Dear Guest,Thank you for your feedback. We're glad to hear you found our staff excellent and enjoyed the convenient location with ample parking. However, we sincerely apologize for the cleanliness issues with your bathtub and floors, as well as the toilet malfunction and minimal breakfast options. Your comments have been noted, and we will address these concerns to improve our services.Sincerely, Hotel Manager
整洁、干净、官方、友好的员工。
工作人员超级友好,帮忙拿冰箱,还给我们拿了额外的毛巾。他们似乎在更新房间,换了新电视。但是没有广告中说的健身房。非常像一家 2 星级酒店。其他酒店客人很可疑。二楼有浓重的**味,加上当地警察的到访,大约有 5 辆警车和他们的警官出现在我大堂时,他们向经理索要客人名单和万能钥匙...... 让我非常担心。
绝对推荐!
最近住在俄亥俄州肯特市的 Super 8 by Wyndham 酒店,这次经历让我感到惊喜。酒店位置很棒——很容易找到,而且靠近肯特州立大学和阿克伦,方便探索该地区。
工作人员非常热情周到,确保我住宿的每个细节都完美无缺。我的房间干净、舒适,配备了我需要的一切,包括一张舒适的床和快速的无线网络。我也很喜欢早上的免费早餐,它为我开启新的一天提供了不错的选择。
就价格而言,这家酒店物超所值。我绝对会推荐给任何想在肯特地区寻找经济实惠但舒适的住宿的人。下次我来城里的时候还会再来的!”
办理入住总是很容易,但是他们的工作人员并不那么友好,前台的几个人都很友好,但是每次我去的时候,都会有一位女士,她很矮,让你觉得自己给她带来了不便,其中一位客房清洁工似乎态度不好,因为我选择再住一晚,除此之外,我很享受在速 8 的住宿。
这里给人一种不同的感觉,几乎就像我小时候度假一样。工作人员很友好,房间很干净,价格也很公道。
我住过很多酒店,当我说这是该地区最好的酒店之一时,我并没有撒谎。我只是说它比他们要价的要值,床让我进入了 9 级深度睡眠……9 级,大家好!!
我们遇到了交通事故,需要找一个离我们住的地方近而且可以提供我们所需的服务的地方。Super 8 的位置非常好。房间虽然陈旧,但很干净。员工很乐于助人。虽然位置有点问题,但我们感觉很安全。总体来说,住得很愉快。
我们入住 6 天期间,火警响了 4 次。我们要求客房清洁,但客房清洁人员没有来。房间光线不太好。浴缸内衬发霉。总的来说,我们的体验并不满意
友善的员工!我们是路过这个地区的旅行者,我们选择这家酒店是因为靠近道路,交通便利!这不是哇,但可以接受,唯一的缺点是午餐没有更多的食物!其余的都还好啦!
清洁人员很粗鲁,房间不干净,浴室也不干净。前台工作人员非常好,非常友好和乐于助人。但邻居非常吵闹和粗鲁,这让我很失望
Super 8 的员工很棒。我们的浴缸和地板不干净。只有当我们往马桶里倒满一桶水时,马桶才会冲水。免费早餐很少。我们喜欢这里的位置,有很多停车位。