酒店回复: Thank you so much for your review. We are so pleased that you enjoyed our little town. We look forward to seeing you again in the future.
5.0分
家庭亲子
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The staff was wonderful and kind to our dogs and us. They made our stay very enjoyable. The room was comfortable and spacious. We were impressed by the cleanliness and the location. We will be staying here again!
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you and your dogs felt welcomed and well taken care of during your stay. It’s great to know you enjoyed the comfort and spaciousness of your room, as well as our cleanliness and location. We truly appreciate your kind words and can’t wait to welcome you back for another enjoyable visit!
5.0分
家庭亲子
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The staff are friendly and helpful! The rooms are so cozy and comfortable. Certainly the most comfort I have found in a hotel. Thank you for such an impressive stay
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酒店回复: We're so glad you enjoyed your stay! It means a lot to hear that you found the rooms cozy and comfortable, and that our team was friendly and helpful. Thank you for the impressive review! Come back and see us soon!
4.0分
家庭亲子
One night stay for a visit to Kent State. Clean, comfortable and very convenient. Safe, walkable area.
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酒店回复: Thank you for taking the time to share your feedback and for giving us an 8 out of 10! We’re glad to hear that you found your room clean and comfortable, and that our location made your visit to Kent State convenient. It’s also great to know you felt safe and enjoyed the walkable area.We appreciate your stay with us and hope to welcome you back the next time you’re in town!
5.0分
朋友出游
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Staff was friendly, hotel was clean, affordable, and bar tender was great. I do wish parking garage was attached to hotel but it’s still covered and close enough to be convenient
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our friendly staff, clean accommodations, and affordable rates. It’s great to know our bartender made a positive impression as well!We appreciate your feedback regarding the parking garage. While it isn’t directly attached to the hotel, we’re glad you still found it covered, convenient, and close by. Your comments help us continue improving the guest experience.We hope to welcome you back again soon!
3.0分
其他
staff was great but chose this specific hotel for hot tub and pool which was closed and not informed before arriving
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酒店回复: Thank you for sharing your feedback. We’re delighted to hear that you had a positive experience with our staff, we take pride in providing friendly and helpful service to all our guests. We’re sorry to learn of your disappointment regarding the pool and hot tub closure. The temporary closure is noted on our website and all third-party booking platforms to inform guests prior to booking. We understand how important these amenities are and truly regret any inconvenience this caused during your stay. We appreciate your understanding and hope to have the opportunity to welcome you back once the facilities have reopened.
那里的员工非常乐于助人！非常感谢你们提供了如此舒适宜人的环境！
不要被评分蒙蔽了！！
首先说服务，前台的人的确很热情很nice，还告诉我们怎么停车便宜。但是，他们的系统就是一团糟，最开始给我们的房间，是有人的！！还好在门口听到了屋里的人在看电视，在说话，下楼跟前台说，前台说不应该啊，那个房间没被分配出去，结果今早问…就是系统出错了，差点出大乱子。
其次说环境，大堂和走廊什么的就很正常，一楼还有水和咖啡24小时，但是！房间没有任何隔音，早上差不多7点左右你就别想再睡了，外面人的所有一举一动你都听得见，冰箱吵得要命，躺在床上还能听见楼上下水哗啦哗啦的声音，8点，housekeeper就来敲门，不管你挂不挂牌子，也不管你今天是不是退房…
最后，房间没有什么好太挑剔的，被子很薄，而且床单貌似洗了很多很多次了，有点发黄起球，但是卫生整体还是蛮可以的，没什么大毛病。工作人员很好很好，但是，对于过路来说我只想好好睡一觉，如果你也是这样的话，别选
肯特大学的住宿体验很棒
服务好，环境干净。
今天 KSU 附近的最佳地点。
The staff was wonderful and kind to our dogs and us. They made our stay very enjoyable. The room was comfortable and spacious. We were impressed by the cleanliness and the location. We will be staying here again!
The staff are friendly and helpful! The rooms are so cozy and comfortable. Certainly the most comfort I have found in a hotel. Thank you for such an impressive stay
One night stay for a visit to Kent State. Clean, comfortable and very convenient. Safe, walkable area.
Staff was friendly, hotel was clean, affordable, and bar tender was great. I do wish parking garage was attached to hotel but it’s still covered and close enough to be convenient
staff was great but chose this specific hotel for hot tub and pool which was closed and not informed before arriving