酒店回复: Dear Guest,Thank you for sharing your feedback. We regret the issues you experienced during your stay. A room that smells like smoke and a damaged security lock are unacceptable, and we understand how concerning this must have been. We will address these matters with our team to ensure improvements are made. Your feedback is invaluable, and we hope to resolve these issues for you as soon as possible.
酒店回复: Dear Guest,Thank you for sharing your experience. We appreciate your feedback and regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your insecurities with our team to take corrective measures for your future visits and will surely forward your valuable feedback to our team for improvements. We hope you will choose us again in the future.
酒店回复: Dear Guest,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.
酒店回复: Dear Guest,Thank you so much for giving us the privilege to host your stay. We apologize for the inconvenience faced by you. Your concerns have been noted and forwarded to our team. We hope you will give us another chance to improve our services to serve you better.
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.
4.0分
情侣出游
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A little difficult to get to, but for thr value not bad at all. Staff at both check in and check out were very friendly. Older motel, but not bad at all. Bed was comfortable, air was nice and cool, shower was good. Only real complaint was the cleaning crew coming and barging in at 9:15am... just a bit early.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found the value good, and it's great to hear that the staff made a positive impression. We regret about the early visit from the cleaning crew, your privacy and comfort are important, and we’ll make sure to address this timing issue to avoid any future disruptions. Hope your next stay is even more enjoyable.
3.0分
其他
Walls in bathroom area very dirty. Needs to be repainted. Room is fine but bathroom needs upgrade.
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酒店回复: Dear Guest,Thank you for your feedback. We apologize for the condition of the bathroom during your stay. Your comments about the cleanliness and the need for an upgrade are important to us, and we will make sure to address these areas. We’re glad to hear the room itself was fine, and we’ll work to improve the overall experience. We hope to welcome you back soon for a more refreshed stay.
1.0分
其他
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Don't stay here.
The room had a musty smell and the air conditioner didn't work and made a lot of noise. Their breakfast was inedible. I had planned to stay for a week but checked out the second day. (I gave them a chance to fix things.) When I checked out, they refused to refund the remaining days and didn't even bother to write down the problems I mentioned so they could be addressed. My daughter and I both had problems breathing from sleeping in that room.
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酒店回复: Dear Guest,We regret to hear about the experience you and your daughter had during your stay. What you described is not the standard we strive to uphold, and we apologize for the discomfort and inconvenience caused. Your concerns regarding the room condition, breakfast, and service at checkout will be reviewed with our team so we can address them promptly. Thank you for sharing your feedback.
非常适合短暂的停留
麻雀虽小五脏具全。本以为很老旧恨脏乱差，但其实比较安静和卫生。
无烟房间，但闻起来有烟味。
前门损坏严重，安全锁都无法使用。
我的卡被扣了三次款，但只退回了一笔，所以现在我不得不对费用提出异议。
这个地方有点粗略。许多工人住在那里并在房间外面闲逛。而且，有的房间里还飘出一股腥臭味。所谓的早餐包括甜甜圈或用微波炉加热的冷冻早餐卷饼。
店员很棒，也很随和，但她无法控制这些事情。我们不会再留在这个位置。非常失望。
欧陆式早餐是一个天大的笑话！用微波炉加热的墨西哥卷饼和松饼？真的吗！我们房间里的沙发很糟糕。家具需要更换。被子和毯子上都有烟洞。改造工作做得很糟糕，本来可以是一个不错的房间，但很多小事情让它变得很糟糕。马桶座坏了，马桶上的水箱也裂了。特大号床上的枕头太小了。连标准尺寸都没有！不会推荐给任何人，也不会再呆在那里！
干净但是很旧。发霉的味道，提供外卖早餐，他们没有给你任何东西，接待处的女孩平静地说不，他们不再给你任何东西了
好的
A little difficult to get to, but for thr value not bad at all. Staff at both check in and check out were very friendly. Older motel, but not bad at all. Bed was comfortable, air was nice and cool, shower was good. Only real complaint was the cleaning crew coming and barging in at 9:15am... just a bit early.
Walls in bathroom area very dirty. Needs to be repainted. Room is fine but bathroom needs upgrade.
Don't stay here.
The room had a musty smell and the air conditioner didn't work and made a lot of noise. Their breakfast was inedible. I had planned to stay for a week but checked out the second day. (I gave them a chance to fix things.) When I checked out, they refused to refund the remaining days and didn't even bother to write down the problems I mentioned so they could be addressed. My daughter and I both had problems breathing from sleeping in that room.