酒店回复: Thank you for sharing your detailed experience. We appreciate your kind words about our front desk team member and her quick response to the room issue. We apologize for the initial inconvenience with the incomplete room and for the challenges you faced with the second room, especially regarding accessibility and maintenance concerns. Your feedback is valuable and will be shared with our team to help us improve. We hope to have the opportunity to provide you with a more comfortable stay in the future.
酒店回复: Thank you for your honest feedback. We’re glad you found our rates budget-friendly but apologize for the inconveniences you experienced, including the noise, key card issues, and housekeeping disturbances. Cleanliness and comfort are top priorities for us, so we appreciate you bringing the concerns about pests and bathroom hygiene to our attention. We’ll work on these areas to improve the overall guest experience and hope you might consider giving us another chance in the future.
酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. Your experience is certainly not reflective of the high standards we strive to uphold. We are addressing your concerns with our team to ensure that proper maintenance, cleanliness, and upkeep are prioritized. We take the cleanliness and safety of our guests very seriously, and we're sorry that we did not meet those expectations. We appreciate your comments and will work diligently to improve for future guests. We hope you'll consider giving us another opportunity to provide a more positive experience.
5.0分
家庭亲子
原文
翻译提供方：Google
酒店交通便利。餐厅步行即可轻松抵达。购物区近在咫尺，开车即可到达。房间非常干净整洁。
电梯坏了，我不太满意。不得不爬楼梯才能到达二楼的房间。
走上楼梯时，地毯上布满了大片污渍。
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酒店回复: Thank you for your feedback. We're glad you found the location convenient and the room clean and comfortable. We do want to clarify that while the hotel did not previously have an elevator, we are currently in the process of installing one to better serve our guests — it should be ready very soon. We appreciate your patience during this improvement and also take note of your comments regarding the stairwell, which we are addressing. We hope you'll visit again and see the upgrades firsthand!
酒店回复: We sincerely apologize for the negative experience you had at our property. What you’ve described is certainly not reflective of the quality we strive to provide, and we understand how frustrating this must have been. We genuinely appreciate your feedback as it highlights areas where we need to improve, and we are working hard to address these issues moving forward.We hope you’ll consider giving us another chance in the future, as we are committed to providing a much better experience for our guests. Thank you for sharing your thoughts with us.
酒店回复: Thank you for sharing your feedback with us! We're happy to hear that you enjoyed the service from our front desk staff, as well as the cleanliness and comfort of your room. We truly appreciate your constructive comments regarding the condition of the property. We understand how important the overall experience is, and we're actively working on improving the appearance and condition of the hotel.Your input is valuable, and we hope to welcome you back soon for an even better stay. Thank you again for your time and for choosing to stay with us!
酒店回复: Thank you for sharing your experience with us. We're glad to hear that your room was clean, your bed was comfortable, and you enjoyed our complimentary breakfast service. You're absolutely right, too—our property is currently undergoing some really exciting renovations, as well as completing repairs following the hurricane, and we're excited about the improvements to come. We appreciate your patience during this time and hope to welcome you back once the updates are complete for an even better stay.
酒店回复: Thank you for your feedback! We're glad to hear you found your room and the property grounds clean and well-maintained. We're also happy to know that you were able to enjoy a restful sleep despite the nearby bar noise. It's great that you had a positive experience with our complimentary breakfast as well! We appreciate your comments and hope to welcome you back for another enjoyable stay.
酒店回复: Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay. We understand the importance of maintaining a clean and updated environment for our guests, and we will take your comments about the room's condition and the outside entries into consideration as we work on improvements. We appreciate your input and hope you give us another opportunity to provide you with a better experience in the future.
酒店很舒适，虽然看起来有些旧，但保养得很好。早餐不错，符合我的需求和预期。服务态度极佳，非常友好。
我们在北行途中在这里住了一晚。女主人彬彬有礼，专业素养极高。她很快确认了我们的预订，并为我们安排了一间位于一楼的房间。走进房间后，我一眼就看出房间尚未准备好入住。房间应该有两张双人床，但实际上只有一张双人床，以及第二张床的框架。我回到前台告知女主人。她对房间已登记为“可入住”感到有些不安，但很快又为我们安排了位于酒店另一侧的一楼另一间房间。第二间房间设施齐全，可以使用，但并非无障碍设施。我妈妈坐轮椅，这也是我预订这家酒店的原因之一。浴室很小，但我们还能用。这间房间的空调噪音很大，但我们太累了，无法停下来休息。房间需要找个工人来修一下。浴帘杆从墙上脱落了，纸卷架似乎是最近重新装上的，但还没有修好。
绝对经济实惠
还行吧。价格合适，物有所值。可能有点吵。房卡坏了，所以我们得去修。早上8点被清洁工吵醒……发现“请勿打扰”的牌子藏在窗帘遮住的窗户封条上。早餐很差。房间需要喷点除臭剂，我们在浴室里没找到自己的头发。
再也不来了……！！
我们的门看起来像是被踢过好几次了。地板上和床上到处都是泥土和沙子。冰箱坏了。插座需要更换。水槽溢水。我丈夫发现并杀死了一只蟑螂。这样的例子不胜枚举！谢天谢地，我们只住了一晚。再也不来了！
酒店交通便利。餐厅步行即可轻松抵达。购物区近在咫尺，开车即可到达。房间非常干净整洁。
电梯坏了，我不太满意。不得不爬楼梯才能到达二楼的房间。
走上楼梯时，地毯上布满了大片污渍。
这家酒店绝对是我住过的最糟糕的酒店之一。外观简直糟透了。窗户用胶合板封死，屋檐也破烂不堪。地毯上到处都是污渍，淋浴间的排水口周围有一圈粉红色的痕迹，床单也很脏。这地方真应该关门大吉。
前台服务很好，但遗憾的是，即使不彻底改造，也需要翻新一下。窗户上的胶合板坏了，遮阳篷也掉了，地毯上沾满了污渍，瓷砖也破了。不过，房间干净舒适，早餐也还不错。
酒店正在装修。装修完成后应该会更好看，现在酒店前部有点破旧。我的房间很干净，床也很舒服。早餐还不错。
房间和场地都非常干净。附近的酒吧音乐声很大，但我们上床睡觉时，噪音就消失了。我们睡得很好，欧陆式早餐也干净整洁。
品质酒店需要翻新，让房间焕然一新，换上干净的床头灯，重新粉刷。墙壁有些“凹凸不平”，房间入口略显粗糙，不太舒适。