It was nice and quiet. The staff was polite and friendly. The only thing I didn't like was the bed was too hard. The room was small but I still liked the cozy atmosphere in the room. It was just the bed was too hard for me.
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酒店回复: Dear Guest,Thank you for your 8 out of 10 rating—we’re pleased you appreciated the quiet ambiance, friendly staff, and cozy feel of the room. We’ve noted your feedback about the mattress firmness and are currently reviewing our bedding options to better accommodate varied comfort preferences. Guest comfort is central to our experience, and your insight helps us refine it. We’d be delighted to welcome you back for an even more restful stay.Sincerely, Hotel Manager
1.0分
家庭亲子
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Front desk agent is rude and not helpful. Refrigerator did not work, no outlet available to plug microwave in. No hot water to take a shower. Pool closed by health department. Window screens were broken into on first level. Roaches walking literally everywhere. Non smoking room smelled like cigarettes and bedsheets had cigarette burns as well. The most uncomfortable place to stay in. Needs improvement.
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酒店回复: Dear Guest,Thank you for sharing your comments and staying with us. We would like to mention that our hotel regularly conducts thorough pest control, and this may be an isolated incident. Your concerns regarding amenities, service, and cleanliness have been noted and will be addressed with our teams. We appreciate your feedback and invite you to visit again to see the improvements we are making.Sincerely, Hotel Manager
2.0分
其他
Tub was dirty, sink was dirty. No necessities if you forgot like toothpaste, razor etc. Itsok to crash to sleep but for a long stay
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酒店回复: Dear Guest,Thank you for your feedback about our friendly desk team! We appreciate you noting the tub and sink cleanliness; our housekeeping team will address these concerns immediately. We also understand your need for essential amenities and will ensure better availability for future stays. Your insights help us improve. We hope to welcome you back soon for a more comfortable experience.Sincerely, Hotel Manager
5.0分
其他
Room was clean. Area surrounding hotel was quiet. Easy access to restaurants and tourist spots. Bed was comfortable. Good quality for the price.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed a clean and comfortable room and found our location convenient for nearby dining and attractions. It is always rewarding to know that our guests appreciate the care and attention we put into making their stay pleasant. We look forward to welcoming you back on your next visit and providing another enjoyable experience at our hotel.Sincerely, Hotel Manager
1.0分
其他
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Room bed was extremely uncomfortable and felt like something was biting me I threw my book bag in the trash just in case something got into it I didn't sleep any I stayed for like 3 hours and left
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酒店回复: Dear Guest,Thank you for sharing your experience with us. Your comments about the bed and possible issue in the room will be addressed promptly by our housekeeping and pest control teams to ensure guest comfort and safety. Please note that our hotel regularly conducts pest control, and this may be an isolated incident. We regret that your stay was not restful, as providing a clean and comfortable environment is our priority. We hope you will consider visiting our hotel once again to experience improved accommodations.Sincerely, Hotel Manager
5.0分
其他
I have always stayed here. It is a good, clean place. Staff is always available to help and they do so with a smile.
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酒店回复: Dear Guest,Thank you for your continued loyalty and kind words. It is rewarding to know that our commitment to cleanliness and attentive service resonates with you. Our team takes pride in being readily available and delivering assistance with genuine warmth. Your ongoing support inspires us to maintain these high standards, ensuring every visit feels welcoming and comfortable. We look forward to greeting you again soon and providing another consistently positive stay.Sincerely, Hotel Manager.
1.0分
其他
They had roaches real bad and they were crawling everywhere. Conditions was horrible!!
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酒店回复: Dear Guest,Thank you for taking the time to share this feedback. We have noted and understood your comments and will be addressing them with our designated teams. Our property follows regular professional pest-control services, so what you experienced will be thoroughly investigated to ensure it is corrected. Sincerely, Hotel Manager
1.0分
情侣出游
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The queen bed was a double. No breakfast no vending no ice no drinks no microwave. The hairdryer was broken. The television didn’t work. Nothing was comped or credited or even fixed. This day was for two days. The television didn’t work the entire time that we were there. They didn’t care for two people they gave two very flat pillows when I asked for extra pillows and extra towel towels because we had the Jacuzzi suite she gave me one pillow and one towel. The pillow was for a standard or twin bed and we were supposed to be sleeping in a queen bed and it was a double at BEST. The staff was rude unhelpful. The owner was abrasive when I asked for ice he opened a bag and told me to stick my hand in it and get the ice that I wanted out because they took everything out of their vending machines and out of the ice machine so you could not get a snack or anything the vending was completely broken. There’s no microwave in the room.
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酒店回复: Dear Guest,We appreciate you taking the time to share detailed feedback about your stay. We understand your concerns regarding the room amenities, including bedding, broken appliances, and lack of vending and ice options, as well as your experience with our staff. These matters have been shared with management and relevant teams to review and improve service and facilities. Your input is invaluable as we work to enhance guest satisfaction.Sincerely, Hotel Manager
1.0分
其他
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I have never left a bad review in my life but this
It was so terrible we didnt even stay. First of all when we walked in walking down the hallway there was two men fighting arguing cussing threatening each other we got into the room all you could smell was mold so we were like okay let's turn on the air conditioner try to get the smell out it didn't ever go away my husband washed his hands and dried them with a towel so he used one hand towel we took all our trash with us but I went to go sit down on one of the beds I pulled the comforter back and I sat down on the bed and scooted back a little bit and a horrible odor came out from the bed I'm talking about like something dead was underneath there it was awful never in my life have I smelt something so bad we got our stuff and we left we could not get our money back
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酒店回复: Dear Guest,It is clear that your experience was extremely uncomfortable and concerning. Ensuring a safe, clean, and welcoming environment is central to the hospitality experience, and situations like the one you described highlight areas where maintaining standards is critical. Your detailed observations about the condition of the hallways, room, and bedding emphasize the importance of guest safety and cleanliness. Feedback like yours is essential in understanding how hotel operations impact guest confidence and overall satisfaction.Sincerely, Hotel Manager.
2.0分
家庭亲子
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Property does not have guest laundry, no operating vending area, no breakfast and the pool area is poorly maintained as well as the rooms. The laundry room is full of dollar general shopping carts instead of operating washers and dryers, room had trash and used soap from previous guest and beds are hard as a flint stone slab bed.
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酒店回复: Dear Deidre,Thank you for your feedback. We deeply apologize for the issues you encountered with the property, including the lack of laundry facilities, vending area, breakfast, and the condition of the pool and rooms. This is not the standard we aim to provide. We will review your concerns with our team to ensure improvements are made in cleanliness, maintenance, and guest amenities. Your feedback is valuable, and we are committed to offering a better experience in the future.Sincerely, Hotel Manager
It was nice and quiet. The staff was polite and friendly. The only thing I didn't like was the bed was too hard. The room was small but I still liked the cozy atmosphere in the room. It was just the bed was too hard for me.
Front desk agent is rude and not helpful. Refrigerator did not work, no outlet available to plug microwave in. No hot water to take a shower. Pool closed by health department. Window screens were broken into on first level. Roaches walking literally everywhere. Non smoking room smelled like cigarettes and bedsheets had cigarette burns as well. The most uncomfortable place to stay in. Needs improvement.
Tub was dirty, sink was dirty. No necessities if you forgot like toothpaste, razor etc. Itsok to crash to sleep but for a long stay
Room was clean. Area surrounding hotel was quiet. Easy access to restaurants and tourist spots. Bed was comfortable. Good quality for the price.
Room bed was extremely uncomfortable and felt like something was biting me I threw my book bag in the trash just in case something got into it I didn't sleep any I stayed for like 3 hours and left
I have always stayed here. It is a good, clean place. Staff is always available to help and they do so with a smile.
They had roaches real bad and they were crawling everywhere. Conditions was horrible!!
The queen bed was a double. No breakfast no vending no ice no drinks no microwave. The hairdryer was broken. The television didn’t work. Nothing was comped or credited or even fixed. This day was for two days. The television didn’t work the entire time that we were there. They didn’t care for two people they gave two very flat pillows when I asked for extra pillows and extra towel towels because we had the Jacuzzi suite she gave me one pillow and one towel. The pillow was for a standard or twin bed and we were supposed to be sleeping in a queen bed and it was a double at BEST. The staff was rude unhelpful. The owner was abrasive when I asked for ice he opened a bag and told me to stick my hand in it and get the ice that I wanted out because they took everything out of their vending machines and out of the ice machine so you could not get a snack or anything the vending was completely broken. There’s no microwave in the room.
I have never left a bad review in my life but this
It was so terrible we didnt even stay. First of all when we walked in walking down the hallway there was two men fighting arguing cussing threatening each other we got into the room all you could smell was mold so we were like okay let's turn on the air conditioner try to get the smell out it didn't ever go away my husband washed his hands and dried them with a towel so he used one hand towel we took all our trash with us but I went to go sit down on one of the beds I pulled the comforter back and I sat down on the bed and scooted back a little bit and a horrible odor came out from the bed I'm talking about like something dead was underneath there it was awful never in my life have I smelt something so bad we got our stuff and we left we could not get our money back
Property does not have guest laundry, no operating vending area, no breakfast and the pool area is poorly maintained as well as the rooms. The laundry room is full of dollar general shopping carts instead of operating washers and dryers, room had trash and used soap from previous guest and beds are hard as a flint stone slab bed.