Not recommended. Very outdated. There was some kind of mold or dust issue going on in my room. Eyes were itchy all night and I woke up with a massive headache and some sinus congestion in the middle of the night- had to leave at 4:45am after only a few hours of sleep. Bathtub had chipping paint. Stains on the sofa. Outside of hotel is not well lit and seems less safe than it perhaps is. Bummer- I’m a pretty easy going traveler, but this was a rough one. Good thing it was cheap!
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酒店回复: Dear Michael, thank you for sharing your experience with us. We’re very sorry to hear about the health and comfort issues you experienced, including the air quality, bathtub, and furniture condition, as well as concerns about lighting and safety. Your detailed feedback has been shared with our housekeeping and maintenance teams to address cleanliness, repairs, and property upkeep, ensuring future guests enjoy a healthier, safer, and more comfortable stay. We're committed to providing excellent service, and we're working diligently to improve ourselves.Best Regards,Customer Care Team
3.0分
其他
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Staff was friendly enough, but was disappointed that the pool was not in service, and the closest ice machine was the other end of the building and down two floors.
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酒店回复: Dear Paul, thank you for your feedback! We’re glad you found our staff friendly and apologize for the pool being out of service and the inconvenience of the ice machine location. Your comments have been shared with our team as we explore ways to improve convenience and amenities for future guests. We hope you will give us another chance to restore your faith in our hotel and hospitality.Best Regards,Customer Care Team
3.0分
其他
The lady that checked me in was nice. The pool was filthy. This location would just be for passing through not an extended vacation
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酒店回复: Dear Lajuan, thank you for your feedback. We’re glad you appreciated the friendliness of our front desk staff, but we sincerely apologize for the condition of the pool. Your comments have been shared with our housekeeping and maintenance teams to address cleanliness and ensure future guests have a more enjoyable experience.Best Regards,Customer Care Team
5.0分
其他
Very good location and easy to find. Check in was super fast. Good value for a passing through traveler. Desk clerk provided options for eating supper.
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酒店回复: Dear Robert, thank you for your feedback. We’re glad you enjoyed our convenient location, quick check-in, and helpful desk service, as well as the value for travelers passing through. We look forward to welcoming you again for another smooth and comfortable stay.Best Regards,Customer Care Team
5.0分
商务出差
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good location if you got to hop on the highway right away. i was driving up from Austin TX and this was my midpoint to Chicago IL. Never booked a Comfort Inn, but this one was satisfactory. Room and bed were clean. Bathroom could have been cleaned a tiny bit better, but overall it was a good stay for one night.
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酒店回复: Dear Ethan, thank you for your feedback. We’re glad our location was convenient for your trip, and that you found the room and bed clean and satisfactory. However, we apologize that the bathroom fell short of your expectations and will address this with our housekeeping team to ensure a consistently thorough cleaning for future guests.Best Regards,Customer Care Team
5.0分
商务出差
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We stayed 3 nights. The breakfast was very good. Had eggs,biscuits and gravy sausage links and pattys. Coffee machine was very good. Helped us start the day off. Would return next year.
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酒店回复: Dear Amber, thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your three-night stay and appreciated the hearty breakfast and coffee to start your day. It’s wonderful that the experience has you planning to return next year, and we look forward to welcoming you back for another enjoyable visit!Best Regards,Customer Care Team
5.0分
其他
Quick stay
It was nice and quiet. Room was good. No issues. Bed alittle uncomfortable but overall nice overnight stay
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酒店回复: Dear Velma, thank you for your feedback! We’re glad you had a quiet and comfortable stay overall and appreciate your note about the bed. We look forward to welcoming you back for another overnight visit.Best Regards,Customer Care Team
2.0分
家庭亲子
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This place needs a new cleaning crew.... how about any cleaning crew. As pictured, dirty toilet and shower. Dirty carpet that sticks to your feet, we had to put towels down to avoid the sticky and gooey spots. We placed a towel in the shower to avoid whatever was growing there. It was 1am by the time we got there and too tired to drag our belongings to the lobby to get a different room. Which most likely would be equally filthy.
DO NOT STAY HERE!!
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酒店回复: Dear Adam, thank you for your valuable feedback. We sincerely apologize that the cleanliness of your room fell far below acceptable standards and caused you such discomfort. Your experience has been immediately shared with our housekeeping management to ensure a thorough review and retraining of cleaning procedures. We are committed to restoring the high level of cleanliness and comfort that all our guests deserve.Best Regards,Customer Care Team
3.0分
情侣出游
The room could use a deeper clean. The ac unit had caked on dirt but overall it was a decent place for the price. The staff was great!
非常普通的午餐
Not recommended. Very outdated. There was some kind of mold or dust issue going on in my room. Eyes were itchy all night and I woke up with a massive headache and some sinus congestion in the middle of the night- had to leave at 4:45am after only a few hours of sleep. Bathtub had chipping paint. Stains on the sofa. Outside of hotel is not well lit and seems less safe than it perhaps is. Bummer- I’m a pretty easy going traveler, but this was a rough one. Good thing it was cheap!
Staff was friendly enough, but was disappointed that the pool was not in service, and the closest ice machine was the other end of the building and down two floors.
The lady that checked me in was nice. The pool was filthy. This location would just be for passing through not an extended vacation
Very good location and easy to find. Check in was super fast. Good value for a passing through traveler. Desk clerk provided options for eating supper.
good location if you got to hop on the highway right away. i was driving up from Austin TX and this was my midpoint to Chicago IL. Never booked a Comfort Inn, but this one was satisfactory. Room and bed were clean. Bathroom could have been cleaned a tiny bit better, but overall it was a good stay for one night.
We stayed 3 nights. The breakfast was very good. Had eggs,biscuits and gravy sausage links and pattys. Coffee machine was very good. Helped us start the day off. Would return next year.
Quick stay
It was nice and quiet. Room was good. No issues. Bed alittle uncomfortable but overall nice overnight stay
This place needs a new cleaning crew.... how about any cleaning crew. As pictured, dirty toilet and shower. Dirty carpet that sticks to your feet, we had to put towels down to avoid the sticky and gooey spots. We placed a towel in the shower to avoid whatever was growing there. It was 1am by the time we got there and too tired to drag our belongings to the lobby to get a different room. Which most likely would be equally filthy.
DO NOT STAY HERE!!
The room could use a deeper clean. The ac unit had caked on dirt but overall it was a decent place for the price. The staff was great!