酒店回复: Hello Isabel,Nos alegra saber que tu experiencia fue positiva. Apreciamos que te hayas tomado el tiempo para compartir tus comentarios. Siempre estamos aquí para asegurarnos de que nuestros huéspedes tengan una estancia placentera y cómoda. Te esperamos de vuelta en tu próxima visita. ¡Gracias por elegirnos!
5.0分
家庭亲子
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Clean room and friendly staff. Thankfully, Ms. Sia reached out to return our tablet and charger after we forgot it…and didn’t realize that we even had!
Breakfast had decent options and was maintained. If I could offer one suggestion - take the biscuits out of the oven maybe 1.5mins sooner. All in all, would stay again every single time.
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酒店回复: Hello Maria,Thank you for your feedback! We're glad to hear you enjoyed your clean room and found our staff, especially Ms. Sia, helpful in returning your belongings. We appreciate your suggestion about the biscuits and will pass it along to our culinary team for consideration. It's wonderful to know you'd return to stay with us again; we look forward to welcoming you back next time!
5.0分
其他
Room was clean perfect check in and check out was great. Absolutely no issues. Wonderful property for me.
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酒店回复: Hello bill,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay and found the property to your satisfaction. Your kind words about the cleanliness and the smooth check-in/check-out process are greatly appreciated. We hope to welcome you back in the future for another wonderful experience.
4.0分
家庭亲子
Location is great , staff is friendly, full breakfast is great option to start the day specially in business location.
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酒店回复: Hello Elizabeth,Thank you for sharing your positive experience regarding our location, friendly staff, and breakfast options. We're glad to hear that you found these aspects to be enjoyable during your stay. Your feedback is valuable to us, and we hope to welcome you back on your next visit for another great start to your day.
1.0分
家庭亲子
Parking is safe and lite up.
Staff is courteous and friendly.
Needs to have more handicap rooms with roll in showers with bigger and sturdier shower seats.
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酒店回复: Hello Brenda,Thank you for your feedback regarding our parking and staff. We appreciate your thoughts on the availability of handicap rooms and will certainly pass your suggestions along to management for future improvements. Your input is valuable in helping us enhance the experience for all our guests. We hope to welcome you back on your next visit.
5.0分
朋友出游
Quiet and clean. Nice breakfast room. Would be nice to have the hot food offered past 8AM.
Limited dining near by other than fast food.
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酒店回复: Hello Carol,Thank you for your feedback about your recent stay. We're glad to hear you enjoyed the cleanliness and breakfast room ambiance. Your suggestion regarding extending the hot food hours is appreciated, as we strive to enhance our offerings. We’re also consistently looking at local dining options to provide more variety. Your insights are valuable to us for future improvements.
5.0分
其他
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Superb!!!
What a wonderful place, front desk bald gentleman was such a great guy, he was joking with the children at the time of my check in and it was a hoot... Beds are comfortable (my biggest pet peve ) I slept well !!!They feel like memory foam , just the right amount of soft. I actually had the Holiday inn recommended because they were all booked up.. enjoy
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酒店回复: Hello boone,Thank you for sharing your feedback! We're thrilled to hear you enjoyed your stay, especially the comfort of our beds and the friendly greeting from our front desk team. We're glad you had a wonderful experience and appreciate your recommendation. We hope to welcome you back for another enjoyable stay in the future!
5.0分
其他
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This place is awesome.. Especially that the pool is open 24 hrs.. Every time we go visit the brother in law I'll book this place. Its always clean, the area is safe, walking distances to Walmart, Heb, the movies and other places. The staff is nice..
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酒店回复: Hello maria,Thank you for your kind words! We're thrilled to hear you enjoyed your stay and appreciated our 24-hour pool, cleanliness, and convenient location. It’s wonderful to know our staff contributed positively to your experience. We look forward to welcoming you back on your next visit to see your brother-in-law.
5.0分
商务出差
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Hospitable staff, great breakfast, decent property
The Patel family is very hospitable, friendly, and welcoming. Mr Patel takes a lot of pride in his property, and works diligently to make sure any issues are corrected. There were a couple of issues, one major was the two maintenance staff— they walked into my room, not once but twice, and my daughter was not dressed, just coming out of the shower the second time, and he left door open for a few seconds to be sure and get a good look before deciding to close it and knock. Patel said he would address it. The whole reason the guy was coming in there was to fix a leak issue they had. Had to move rooms, and the room we were moved to was extremely dirty. Dusty, hair, trash, just nasty. This did not match the rest of the hotel, and was highly perplexing.
The breakfast was fantastic, they do a really good job of giving different hot breakfast choices every morning. I was very impressed with the cleanliness and quality.
There were unfortunately some guests who broke the elevator, and pool, blasted their music, among other things— unfortunately these people are “common behavior culture” it was frustrating to see them disrespecting everyone and everything around them.
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酒店回复: Hello Logan, Thank you for your thoughtful feedback about your recent stay. It's great to hear that you enjoyed the hospitality of the Patel family and the breakfast offerings. We also appreciate your insights regarding the maintenance staff and room cleanliness, as they help us identify areas for improvement. We strive to provide a comfortable environment for all our guests and are aware of the challenges posed by certain behaviors that can impact the experience. Your comments will be shared with management to help us enhance our services and maintain the standards our guests expect.
我们住得很愉快，对床铺和干净的房间非常满意。
都好
Clean room and friendly staff. Thankfully, Ms. Sia reached out to return our tablet and charger after we forgot it…and didn’t realize that we even had!
Breakfast had decent options and was maintained. If I could offer one suggestion - take the biscuits out of the oven maybe 1.5mins sooner. All in all, would stay again every single time.
Room was clean perfect check in and check out was great. Absolutely no issues. Wonderful property for me.
Location is great , staff is friendly, full breakfast is great option to start the day specially in business location.
Parking is safe and lite up.
Staff is courteous and friendly.
Needs to have more handicap rooms with roll in showers with bigger and sturdier shower seats.
Quiet and clean. Nice breakfast room. Would be nice to have the hot food offered past 8AM.
Limited dining near by other than fast food.
Superb!!!
What a wonderful place, front desk bald gentleman was such a great guy, he was joking with the children at the time of my check in and it was a hoot... Beds are comfortable (my biggest pet peve ) I slept well !!!They feel like memory foam , just the right amount of soft. I actually had the Holiday inn recommended because they were all booked up.. enjoy
This place is awesome.. Especially that the pool is open 24 hrs.. Every time we go visit the brother in law I'll book this place. Its always clean, the area is safe, walking distances to Walmart, Heb, the movies and other places. The staff is nice..
Hospitable staff, great breakfast, decent property
The Patel family is very hospitable, friendly, and welcoming. Mr Patel takes a lot of pride in his property, and works diligently to make sure any issues are corrected. There were a couple of issues, one major was the two maintenance staff— they walked into my room, not once but twice, and my daughter was not dressed, just coming out of the shower the second time, and he left door open for a few seconds to be sure and get a good look before deciding to close it and knock. Patel said he would address it. The whole reason the guy was coming in there was to fix a leak issue they had. Had to move rooms, and the room we were moved to was extremely dirty. Dusty, hair, trash, just nasty. This did not match the rest of the hotel, and was highly perplexing.
The breakfast was fantastic, they do a really good job of giving different hot breakfast choices every morning. I was very impressed with the cleanliness and quality.
There were unfortunately some guests who broke the elevator, and pool, blasted their music, among other things— unfortunately these people are “common behavior culture” it was frustrating to see them disrespecting everyone and everything around them.