The location was marginal. The rooms were spacious, but without basic towel racks or microwave. Small coffee station near the front desk. Could be very nice, but at this point, marginal at best
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酒店回复: Thank you for your feedback. We’re glad you found the rooms spacious, and we apologize that the location and amenities didn’t meet your expectations. We appreciate your comments and will use them to improve. We hope you’ll consider staying with us again.
5.0分
家庭亲子
Great stay! Facilities have been nicely updated since prior stay and over all stay improved. Very nice and will stay again.
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酒店回复: Thank you so much for your wonderful feedback! We’re glad to hear that you noticed the updates and that your stay was even better than before. It’s great to know you had a very nice experience, and we truly appreciate your loyalty. We look forward to welcoming you back again soon!
5.0分
其他
We have stayed here many times over the years. In addition to a new wing, all rooms have had compete makeovers. They are spacious, clean, and comfortable.
4.0分
商务出差
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Room was clean and beautiful view. Had an ant problem that they not only came up and tried to spray for/rectify immediately but they did a partial comp of my room also. While the problem obviously wasn’t ideal, they handled it for us as best they could considering they were full and could not put us in another room.
4.0分
情侣出游
There is a nice view of the river from our room - there is a Fred Meyer and Safeway close by. The heater was loud
4.0分
商务出差
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Coos Bay lacks of good hotels. They really need more. For years stayed at Edge Water Inn and was very happy, but they kinds of went down on their quality. But now, after renovations, place is better than ever. I enjoy staying there.
3.0分
其他
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The room was nice and clean. The view of tge water was not very appetizing and it smelled.
The Safeway next door is what causes all the problems...the have an old Noisy refrigerator system on its room that puts out a sound like a car alarm blairs 24/7 and tge dont care about fixing it. It can be heard thru the door...luckily i had ear plugs. But knowing this i would not stay there again until its fixed.
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酒店回复: Thank you for taking the time to share your recent experience with us. I’m glad to hear that you found your room clean and comfortable; however, I’m very sorry to learn about the issues you encountered with the surrounding noise and odor.Please know that we take all guest feedback seriously. We understand how important a peaceful and pleasant stay is, and we are actively communicating with the neighboring property management to address the noise and odor concerns you mentioned.Your comments are invaluable in helping us improve, and we truly appreciate you bringing this to our attention. We hope you’ll consider giving us another opportunity to provide you with a more enjoyable experience in the future.
虽然酒店正在进行大量翻修，但我们的房间很安静、宽敞、干净且舒适。房间里有微波炉、迷你冰箱和一台大尺寸智能电视。我们很喜欢他们的花洒淋浴和厚实的毛巾。
所有员工都很友好。
24小时咖啡和茶吧非常棒。
我很喜欢酒店离Safeway超市很近，我们可以在那里买些热食作为晚餐和早餐。
如果我们以后再去库斯湾，还会预订这里。
客房服务人员没有来打扫我的房间，尽管他们安排了清洁。至少应该吸尘和整理床铺。
老旧过时。外面到处都是警戒线。没有自助洗衣房，也不提供早餐。
The location was marginal. The rooms were spacious, but without basic towel racks or microwave. Small coffee station near the front desk. Could be very nice, but at this point, marginal at best
Great stay! Facilities have been nicely updated since prior stay and over all stay improved. Very nice and will stay again.
We have stayed here many times over the years. In addition to a new wing, all rooms have had compete makeovers. They are spacious, clean, and comfortable.
Room was clean and beautiful view. Had an ant problem that they not only came up and tried to spray for/rectify immediately but they did a partial comp of my room also. While the problem obviously wasn’t ideal, they handled it for us as best they could considering they were full and could not put us in another room.
There is a nice view of the river from our room - there is a Fred Meyer and Safeway close by. The heater was loud
Coos Bay lacks of good hotels. They really need more. For years stayed at Edge Water Inn and was very happy, but they kinds of went down on their quality. But now, after renovations, place is better than ever. I enjoy staying there.
The room was nice and clean. The view of tge water was not very appetizing and it smelled.
The Safeway next door is what causes all the problems...the have an old Noisy refrigerator system on its room that puts out a sound like a car alarm blairs 24/7 and tge dont care about fixing it. It can be heard thru the door...luckily i had ear plugs. But knowing this i would not stay there again until its fixed.