was pleasantly surprised by how nice this property was. Pool and hot tub were warm and clean. For an older motel you could tell it had been updated. It was a great value for the price. Room was clean and bed was comfortable.
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酒店回复: Dear Guest,Thank you for your kind feedback. We’re delighted to hear you enjoyed your stay, including the clean rooms, comfortable beds, and warm pool and hot tub. We appreciate your recognition of the updates and value we offer, and we look forward to welcoming you back for another great stay.Sincerely,Hotel Manager
4.0分
其他
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The room was spacious (they put me in an accessible room) and the staff were mostly fantastic. The pool and sauna were available to use and the location is good.
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酒店回复: Dear Guest,Thank you for your positive rating. We’re delighted to know you had a pleasant stay with us and appreciate your support. We hope to welcome you back again soon for another great experience.Sincerely,Hotel Manager
1.0分
其他
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I stay at hotels about 10 days every month so I've been to a ridiculous amount of hotels and this hotel room was the second grossest one I've ever been at. The outside of the building looked nice and the lobby was also nice minus the unusually strong smell of chlorine for a hotel with a pool... well i got into my room to find urine on the toilet seat and surrounding the toilet, no shower curtain at all, toe nails on the carpet, a weird yellowish orange goo smeared on one wall and in a few random locations, cracked outlits with spaces large enough for any childs fingers to slide in and touch live wires and even a few egg sized holes in the walls. I am honestly unsure how they remain open. The only positive thing I have to say about it is that the front desk worker was very nice. I did call the corporate number that I was told to call about the issues... and yes I have not heard anything. Honestly would sleep in my car over this place. Id be uncomfortable but I'd be clean and that takes priority in my book.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad to hear that you found our front desk staff polite and helpful. However, we sincerely apologize for the unacceptable condition of your room and the maintenance issues you encountered. This is not the standard we strive to uphold. Your comments have been shared with our housekeeping and maintenance teams to ensure immediate corrective action.Sincerely,Hotel Manager
2.0分
家庭亲子
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Breakfast was cheap chemical and sugar laden with synthetic flavors. The cleaning staff were all nice, but our room was not cleaned during our 5 day stay perhaps due to a misunderstanding, you apparently have to request any kind of cleaning
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酒店回复: Dear Guest,Thank you for your feedback. We’re pleased to know you found our housekeeping staff pleasant. However, we apologize for the misunderstanding regarding room cleaning and for your disappointment with the breakfast options. We’ll review our procedures to ensure guests are better informed about service requests and work on improving the breakfast quality.Sincerely,Hotel Manager
5.0分
其他
Good location and cheap stay. I didnt get breakfast so im not sure how to rate it. The hotub was down but i swam in the pool.
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酒店回复: Dear Guest,Thank you for your feedback. We are glad you enjoyed our location, pool, and affordable stay. We apologize for the hot tub being unavailable and appreciate your understanding. We look forward to welcoming you back for an even better experience.Sincerely,Hotel Manager
4.0分
情侣出游
I only wish the breakfast went longer. My wife had a hard time getting up. She is a late sleeper. Otherwise it was great.
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酒店回复: Dear Guest,Thank you for your kind feedback. We’re delighted to hear that you had a great stay and enjoyed your experience with us. We appreciate your suggestion about extending breakfast hours and will certainly consider it to enhance guest convenience.Sincerely,Hotel Manager
1.0分
情侣出游
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Very disappointing renting the king suite room...and absolutely no help with a refund due to the poor room condition.
Walked into the room and the blinds were down and it was right near the interstate and i swore the windows were open. Nope that is how loud that room is. I took a video of the noise coming in...no real person would be able to sleep listening to that. ******* even called right after we checked out and talked to the girl at front desk and she confirmed the room was loud as well.
Went down to front desk and asked if we could switch rooms, willing to downgrade to a queen bed as long as it was quieter, she said they were booked. Went back up to the room and my husband and i decided to check out as there was no way we could have slept in there.
I have reached out to ******* help with a refund with no success as they apparently called the manager, even though i did check in and didnt cancel anything but the manager still said nope no refund rate but yet the hotel did not provide a room that was realistic to stay in due to the noise.
So I lose out on $$ because the hotel doesn't want to state anywhere on this booking that the room is noisy and take your money and tell you too bad.
I have reached out to Wyndham direct as well and no help.
Very disappointing to lose out on money and scramble to find another hotel because they dont properly advertise there rooms.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the noise issue you experienced in your room and for the frustration caused during your stay. We understand how important a comfortable and quiet environment is. Your comments will be reviewed carefully to improve room descriptions and guest service. We regret the inconvenience and disappointment caused.Sincerely,Hotel Manager
5.0分
情侣出游
great handi accessible room. Clean and modern. Breakfast was substantial and good. would stay here again
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酒店回复: Dear Guest,Thank you for your wonderful feedback and perfect rating. We are delighted you enjoyed our clean, modern, and accessible room, as well as the breakfast. Your kind words encourage us to maintain our high standards. We look forward to welcoming you back for another great stay.Sincerely,Hotel Manager
地方干净整洁，但是没有衣架。浴缸排水有点慢。早餐不错。值得再次入住。
服务差，没有清洁
这是我们第三次住在这家汽车旅馆，当然也是最后一次。
一切都比我们上次住在那里时糟糕得多。
服务真的很差，房间很破旧。走廊的门吱嘎作响，让人难以忍受。我对此提出了抱怨，并拿来一瓶 WD40 喷雾，这样我就可以自己给门上油了，我也确实这么做了。
我们住了 4 晚，第一晚之后房间就没有整理过了。
我对此提出了投诉，并被告知没有清洁或更换毛巾。
早餐比上次差很多。最多只有 4 片吐司，我们不得不不断地要求更多。咖啡、热水等也是一样，少数热的东西都非常恶心。
工作人员似乎不感兴趣并且没有提供任何服务。
我实在不明白为什么他们的评分是 8.4。
was pleasantly surprised by how nice this property was. Pool and hot tub were warm and clean. For an older motel you could tell it had been updated. It was a great value for the price. Room was clean and bed was comfortable.
The room was spacious (they put me in an accessible room) and the staff were mostly fantastic. The pool and sauna were available to use and the location is good.
I stay at hotels about 10 days every month so I've been to a ridiculous amount of hotels and this hotel room was the second grossest one I've ever been at. The outside of the building looked nice and the lobby was also nice minus the unusually strong smell of chlorine for a hotel with a pool... well i got into my room to find urine on the toilet seat and surrounding the toilet, no shower curtain at all, toe nails on the carpet, a weird yellowish orange goo smeared on one wall and in a few random locations, cracked outlits with spaces large enough for any childs fingers to slide in and touch live wires and even a few egg sized holes in the walls. I am honestly unsure how they remain open. The only positive thing I have to say about it is that the front desk worker was very nice. I did call the corporate number that I was told to call about the issues... and yes I have not heard anything. Honestly would sleep in my car over this place. Id be uncomfortable but I'd be clean and that takes priority in my book.
Breakfast was cheap chemical and sugar laden with synthetic flavors. The cleaning staff were all nice, but our room was not cleaned during our 5 day stay perhaps due to a misunderstanding, you apparently have to request any kind of cleaning
Good location and cheap stay. I didnt get breakfast so im not sure how to rate it. The hotub was down but i swam in the pool.
I only wish the breakfast went longer. My wife had a hard time getting up. She is a late sleeper. Otherwise it was great.
Very disappointing renting the king suite room...and absolutely no help with a refund due to the poor room condition.
Walked into the room and the blinds were down and it was right near the interstate and i swore the windows were open. Nope that is how loud that room is. I took a video of the noise coming in...no real person would be able to sleep listening to that. ******* even called right after we checked out and talked to the girl at front desk and she confirmed the room was loud as well.
Went down to front desk and asked if we could switch rooms, willing to downgrade to a queen bed as long as it was quieter, she said they were booked. Went back up to the room and my husband and i decided to check out as there was no way we could have slept in there.
I have reached out to ******* help with a refund with no success as they apparently called the manager, even though i did check in and didnt cancel anything but the manager still said nope no refund rate but yet the hotel did not provide a room that was realistic to stay in due to the noise.
So I lose out on $$ because the hotel doesn't want to state anywhere on this booking that the room is noisy and take your money and tell you too bad.
I have reached out to Wyndham direct as well and no help.
Very disappointing to lose out on money and scramble to find another hotel because they dont properly advertise there rooms.
great handi accessible room. Clean and modern. Breakfast was substantial and good. would stay here again