I was disappointed because on the website it says it has a gym. There’s absolutely no gym, except for an old elliptical and an old exercise bike. My toilet was dirty. My neighbors were noisy. The furniture was broken in my room.
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酒店回复: Dear Guest,We’re very sorry your stay fell short of expectations. Your feedback is important, and we’ll address the cleanliness, furniture, and noise issues immediately. We also appreciate the note about the gym and will clarify our amenities.Sincerely, Hotel Manager
1.0分
商务出差
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Absolutely worse stay in my life. Dirty, really dirty, mould, amenities closed (main floor washrooms and pool), manager is very rude, burnt toast set off a fire alarm at 7 am.
******* - I want my refund!
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酒店回复: Dear Guest,We’re truly sorry to hear about your experience. Your concerns about cleanliness, amenities, and staff behavior are taken very seriously, and we’ll be addressing them immediately. This is not the experience we aim to provide, and we appreciate your feedback.Sincerely, Hotel Manager
3.0分
其他
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The first room had a broken lock and very dim lights. I ask to be moved and was moved to a little better room. Still the bathroom lights we very dim an the shower wall could use some repairing attention.
The staff was ok, but took at least 10 mins to just check me in. She just had trouble working the computer.
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酒店回复: Dear Guest,Thank you for sharing your experience. We’re sorry for the issues with your room and the check-in delay. Your feedback about the lighting, shower, and room maintenance is appreciated, and we’ll work on improvements to make future stays more comfortable.Sincerely, Hotel Manager
3.0分
商务出差
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The property is less than 10 years old, but it has been thru the ringer! There were stains on the carpet and the lampshades. The grout in the tub looked moldy and black. The bathroom toilet and sink were nice and clean. The beds were comfortable. The sound on the TV kept crackling. It was fine for a one night stay, but the property could definitely use a deep cleaning.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We’re glad you found the beds comfortable and the bathroom clean. We apologize for the cleanliness and maintenance issues you noticed, and we’ll make sure our team addresses them to improve the guest experience.Sincerely, Hotel Manager
5.0分
情侣出游
Clean place, friendly staff, and very convenient and affordable. Will absolutely stay again
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re glad you found our hotel clean, convenient, and affordable. We look forward to welcoming you back soon!Sincerely, Hotel Manager
4.0分
其他
Right off the bat, the staff was very kind and humorous. The room was pretty basic but wasn’t bad at all.
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酒店回复: Dear Guest,"Thank you for your feedback! We’re glad our staff made a positive impression and that you enjoyed your room. We appreciate your comments and hope to welcome you back soon."Sincerely, Hotel Manager
5.0分
朋友出游
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Overall a nice stay.
Cons:
1. window curtains don't close all the way, so I wish I had brought a sleep mask
2. Shower pressure and head were very stange. It was like getting rained on by dew in only a small circle, but there wasnt any way to adjust it
Pros:
1. Nice complimentary breakfast
2. Room was clean
3. A lot of towels and pillows in the room
4. Are was quiet
5. Very quick and easy to get to, next to the Rennaissance Faire
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We’re glad to hear that you enjoyed a clean room, a quiet stay, our breakfast, and the convenience of our location. We also appreciate your comments regarding the window curtains and shower pressure—your feedback helps us identify areas for improvement. We hope to have the opportunity to make your next visit even more comfortable and enjoyable!Sincerely, Hotel Manager
粗鲁的窃贼
总体来说性价比很高，而且离文艺复兴集市很近，非常方便。一分钱一分货，不要期望太多，但如果你不介意这些，这里是个不错的选择。入住办理快捷方便，房间也很宽敞。电视机需要更换，水压也略显不足。除了文艺复兴集市之外，附近没什么其他景点，所以镇上的餐饮选择非常有限。
门上的安全锁坏了。浴室里的水不清澈，水压忽高忽低，有时甚至没有水。
床单被罩上有破洞。墙上有难看的棕红色污渍。
I was disappointed because on the website it says it has a gym. There’s absolutely no gym, except for an old elliptical and an old exercise bike. My toilet was dirty. My neighbors were noisy. The furniture was broken in my room.
Absolutely worse stay in my life. Dirty, really dirty, mould, amenities closed (main floor washrooms and pool), manager is very rude, burnt toast set off a fire alarm at 7 am.
******* - I want my refund!
The first room had a broken lock and very dim lights. I ask to be moved and was moved to a little better room. Still the bathroom lights we very dim an the shower wall could use some repairing attention.
The staff was ok, but took at least 10 mins to just check me in. She just had trouble working the computer.
The property is less than 10 years old, but it has been thru the ringer! There were stains on the carpet and the lampshades. The grout in the tub looked moldy and black. The bathroom toilet and sink were nice and clean. The beds were comfortable. The sound on the TV kept crackling. It was fine for a one night stay, but the property could definitely use a deep cleaning.
Clean place, friendly staff, and very convenient and affordable. Will absolutely stay again
Right off the bat, the staff was very kind and humorous. The room was pretty basic but wasn’t bad at all.
Overall a nice stay.
Cons:
1. window curtains don't close all the way, so I wish I had brought a sleep mask
2. Shower pressure and head were very stange. It was like getting rained on by dew in only a small circle, but there wasnt any way to adjust it
Pros:
1. Nice complimentary breakfast
2. Room was clean
3. A lot of towels and pillows in the room
4. Are was quiet
5. Very quick and easy to get to, next to the Rennaissance Faire