酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Atlanta Airport NE - Conley. I am sorry that your experience did not meet your expectations due to the lack of shuttle service, the size of the beds, and the other highlighted concerns. Pertaining to restaurants, there are some within walking distance. Your satisfaction is important to Red Roof, so I am sorry for any inconvenience caused. Please know that we value you as our guest and appreciate your business. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Very truly yours,SharmaRed Roof Management RediResponse Specialist
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翻译提供方:Google
只为了住一晚
酒店没有什么奢华的。房间很好,但浴室很旧。不是很令人愉快的街区。
5.0分
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翻译提供方:Google
好的
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It’s a quiet and unique environment . The hotel needs to do better with their sheets and try to fumigate against roaches.
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酒店回复: Dear Ukamaka,I appreciate you sharing your feedback following your stay at the Red Roof Inn Atlanta Airport NE - Conley. I was saddened to read that your stay fell short of your expectations due to the roaches you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. During your next stay, if you experience any concerns, please reach out to our staff immediately so we can address them and ensure your comfort. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope you'll give Red Roof the opportunity to provide you with an improved experience the next time your travel plans bring you our way. Sincerely,JMRed Roof Management RediResponse Specialist
房间还不错!
是我短途出行住宿的首选之一。
位置不太好。
天哪!我们从坎昆飞来的航班晚点了,我们太累了,没法开车。红屋顶酒店离机场很近,所以我们就去了。办理入住很顺利,但是当我们掀开床单的时候,一只蟑螂爬了出来。枕套很脏,浴室地板上还有头发。
我非常喜欢红屋顶旅馆,每年都会入住超过15家。但这家体验不太好。我们入住时间较晚,所以没来得及向工作人员反映问题,但:
-水壶里有发霉的茶水
-淋浴排水不畅
-水槽、淋浴间和地板上到处都是头发和杂物
-缺少枕套
-床底下全是金属材质,每次翻身都会发出哐当声
-房间标明无烟,但房间里却弥漫着浓重的烟味。
我到房间时没有水,向前台投诉时,她态度很不友好。我想要水的时候,她只愿意退款。
酒店距离机场较远,没有班车。如果您没有租车,您将花费 30 至 60 美元乘坐 UBER/TAXI。酒店比较偏僻,没有ATM机,周围也没有餐馆,只有一个非常奇怪、“怪异”的加油站,步行5分钟就到了……在高速公路上。小床。
只为了住一晚
酒店没有什么奢华的。房间很好,但浴室很旧。不是很令人愉快的街区。
好的
It’s a quiet and unique environment . The hotel needs to do better with their sheets and try to fumigate against roaches.