I appreciated the staff's friendliness and customer service, especially from the desk clerks, Ms. Olga and Mr. Humberto. The hotel manager was also very kind about my breaking the coffee maker's glass carafe.
酒店回复: We appreciate your feedback.
3.0分
家庭亲子
展开
We visiting out daughter who goes to school at East Texas A&M. The location is great. Right across from the school and right next door to Walmart.
Stayed at this location earlier this year and thought we would give them another try. Was not much better this trip. Room still smelled very musky. My son said his bed smelled like urine.
展开
酒店回复: We are so sorry for the issues faced. We will work on getting the improvements.
1.0分
其他
展开
It was not good at all my room was dirty when i first got there dirty bath tubs floor not clean sink not clean. And not to mention there was black mold in the ceiling above the tub and it smelled like mildew as well. I had to change rooms. And everyday after getting off work i would go to my room just to turn around and go back down to the first floor to get my card reprogrammed to my room everday. And the hot tub out doors did not heat up at all ..i will not be back. For sure
展开
酒店回复: We are so sorry for the issues faced. We will work on getting the improvements.
1.0分
其他
展开
Very dirty, roaches and crickets in the room and check in area. When we checked in there was dead bugs in the check in area. On leaving the property the bugs was still in the same place. Roaches on the walls, and when we pointed it out to the front office they moved us to another room with roaches, crickets and dead spiders. I went to the front desk to get a broom to sweep the bugs up, but was told housekeeping would come. Never showed up. The hallway was covered with crickets. The furniture in the rooms was broken and dirty. The elevator was horrible with dust and mud on the floor. They have no competition so they aren’t worried about cleaning because people don’t have a choice when visiting the college.
展开
酒店回复: We are so sorry for the issues faced. We will work on getting the improvements.
5.0分
其他
展开
The hot tub did not get hot. And no housekeeping came. Other than that it was great. The pool is beautiful. The breakfast was amazing. The best hotel coffee I've ever had. The staff was absolutely wonderful.
酒店回复: Than you for the review
5.0分
其他
I sleep great 👍
Overall i had a great experience, i sleep very well, the bed was pretty comfy, the breakfast was good, i definitely recommended
酒店回复: Thank you for the review
3.0分
其他
The hotel looks clean but I found 2 roaches in the bathroom. Nasty...but it is the only Hotel in Commerce, Texas.
展开
酒店回复: We are so sorry for the issues faced. We will work on getting the improvements.
1.0分
商务出差
展开
This place had an awful smell, floors was sticky, carpet was horrible, everything was old and stale. I felt nasty sleeping in the rooms and the out side was filthy also. They should be ashamed of themselves. Commerce needs to recruit more places for peloton stay. It’s the only spot that showed up when we was looking, so this is the only roach motel in the area. It’s sad, $100. Wasted.
展开
酒店回复: We are so sorry for the issues faced. We will work on getting the improvements.
5.0分
其他
展开
The hotel location is perfect, next to Walmart, Whataburger and a restaurant. Nicely clean and the breakfast was good, same selections though but good. I loved that the room was nice and cold but the bed was uncomfortable and water from taking a shower was getting on the floor from the thin cloth shower curtain. The pool and hot tub are inside, hot tub wasn’t working but was told it’s getting fixed, the pool water is freezing cold but felt great since it was in the 100s outside during my stay. In all I would definitely stay at this hotel again due to location and how clean it is.
3.0分
商务出差
First room ac did not work and in the second room would mot stay cool. The hot tub did not work either. Breakfast was there.
I appreciated the staff's friendliness and customer service, especially from the desk clerks, Ms. Olga and Mr. Humberto. The hotel manager was also very kind about my breaking the coffee maker's glass carafe.
We visiting out daughter who goes to school at East Texas A&M. The location is great. Right across from the school and right next door to Walmart.
Stayed at this location earlier this year and thought we would give them another try. Was not much better this trip. Room still smelled very musky. My son said his bed smelled like urine.
It was not good at all my room was dirty when i first got there dirty bath tubs floor not clean sink not clean. And not to mention there was black mold in the ceiling above the tub and it smelled like mildew as well. I had to change rooms. And everyday after getting off work i would go to my room just to turn around and go back down to the first floor to get my card reprogrammed to my room everday. And the hot tub out doors did not heat up at all ..i will not be back. For sure
Very dirty, roaches and crickets in the room and check in area. When we checked in there was dead bugs in the check in area. On leaving the property the bugs was still in the same place. Roaches on the walls, and when we pointed it out to the front office they moved us to another room with roaches, crickets and dead spiders. I went to the front desk to get a broom to sweep the bugs up, but was told housekeeping would come. Never showed up. The hallway was covered with crickets. The furniture in the rooms was broken and dirty. The elevator was horrible with dust and mud on the floor. They have no competition so they aren’t worried about cleaning because people don’t have a choice when visiting the college.
The hot tub did not get hot. And no housekeeping came. Other than that it was great. The pool is beautiful. The breakfast was amazing. The best hotel coffee I've ever had. The staff was absolutely wonderful.
I sleep great 👍
Overall i had a great experience, i sleep very well, the bed was pretty comfy, the breakfast was good, i definitely recommended
The hotel looks clean but I found 2 roaches in the bathroom. Nasty...but it is the only Hotel in Commerce, Texas.
This place had an awful smell, floors was sticky, carpet was horrible, everything was old and stale. I felt nasty sleeping in the rooms and the out side was filthy also. They should be ashamed of themselves. Commerce needs to recruit more places for peloton stay. It’s the only spot that showed up when we was looking, so this is the only roach motel in the area. It’s sad, $100. Wasted.
The hotel location is perfect, next to Walmart, Whataburger and a restaurant. Nicely clean and the breakfast was good, same selections though but good. I loved that the room was nice and cold but the bed was uncomfortable and water from taking a shower was getting on the floor from the thin cloth shower curtain. The pool and hot tub are inside, hot tub wasn’t working but was told it’s getting fixed, the pool water is freezing cold but felt great since it was in the 100s outside during my stay. In all I would definitely stay at this hotel again due to location and how clean it is.
First room ac did not work and in the second room would mot stay cool. The hot tub did not work either. Breakfast was there.