酒店回复: Dear GuestWe appreciate your feedback and apologize for any inconvenience you may have experienced. We take cleanliness seriously and will address this with our housekeeping team to ensure our high standards are being met. Your comments will help us improve our services for future guests.GM
1.0分
其他
原文
翻译提供方:Google
不干净
展开
酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
1.0分
商务出差
原文
翻译提供方:Google
很臭
展开
酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
3.0分
其他
原文
翻译提供方:Google
好的
展开
酒店回复: We have taken your valuable feedback into consideration which help us to develop and grow.
1.0分
家庭亲子
展开
The toilet smells so the whole room smells. The vent in the toilet does not work. The sink takes 10 minutes to fully drain. The toilet door does not close. We can hear the neighbors' TV. We can hear the upstairs neighbors walking. The only positive thing is the location - it's close to I-71.
展开
酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
1.0分
其他
the hotel room had roaches and bedbugs. i tired to get my money back but the manager wasn't there some young kid was. i had to sleep in my car
展开
酒店回复: Dear GuestWe apologized the inconvenience and trouble caused and bringing the issue to management's attention. They will be taking steps to avoid similar issues in the futureWe will be following up on the concern regarding pests and having a designated pest control company to inspect and address the issue.GM
2.0分
家庭亲子
The building needs updating. The non-smoking room smelled of smoke. There was no breakfast as advertised. We will not recommend this hotel to anyone!
展开
酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
1.0分
其他
展开
Absolutely the worst hotel and room we have ever stayed at. BUGS. Toilet dirty, sheets had hair and crumbs in them. Room was not cleaned at all. PLEASE READ THE GOOGLE REVIEWS before booking. Do not stay at this hotel even for just a place to sleep. You are legit better off sleeping on the side walk than in this hotel.
展开
酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
有蟑螂,地板很脏,房间里没有咖啡机,也没有洗漱用品,家具又旧又破。没有欧陆式早餐,也没有早餐盒。被子上还有很多烧的洞。
不算最好,但也不算最差,员工很友好。
一分价钱一分货。图片具有欺骗性。
房间有很多不足之处。窗帘上有几个洞,但有些洞用胶带粘住了。房间里有一股令人作呕的气味,晚上味道更甚。墙上有几个洞,主要是在浴室里。房间里还有几只小虫子,主要在浴室里。淋浴间的油漆剥落了,我们看到虫子进出的一些缝隙。房间里有熨衣板,但没有熨斗。我们订了4晚的房间,房间里没有“请勿打扰”的标志,但从来没有人来打扫房间,也没有更换毛巾或其他洗漱用品。我们原本计划在城里待更长时间,但为了能找到更干净的地方睡觉,我们缩短了行程。床看起来很新,但床单上有一些洞/撕裂。通往我们房间的楼梯间粘满了台阶和扶手。总的来说,我们对这次住宿非常不满意。一分价钱一分货。
不干净
很臭
好的
The toilet smells so the whole room smells. The vent in the toilet does not work. The sink takes 10 minutes to fully drain. The toilet door does not close. We can hear the neighbors' TV. We can hear the upstairs neighbors walking. The only positive thing is the location - it's close to I-71.
the hotel room had roaches and bedbugs. i tired to get my money back but the manager wasn't there some young kid was. i had to sleep in my car
The building needs updating. The non-smoking room smelled of smoke. There was no breakfast as advertised. We will not recommend this hotel to anyone!
Absolutely the worst hotel and room we have ever stayed at. BUGS. Toilet dirty, sheets had hair and crumbs in them. Room was not cleaned at all. PLEASE READ THE GOOGLE REVIEWS before booking. Do not stay at this hotel even for just a place to sleep. You are legit better off sleeping on the side walk than in this hotel.