Was given key to an occupied room. No one available at front desk for check out. Rang bell, door alarm, called and no show., breakfast was lacking. Only sausage and coffee was served.
1.0分
家庭亲子
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Had room booked and confirmed however when we went to register, we were informed they had made an error and room was already occupied. I needed that certain room with the 2 bedrooms since I HAD MY ELDERY MOTHER THEY WANTED TO GIVE US 2 SEPERATE ROOMS WHICH I COULD NOT ACCEPT. I WAS NOT GOING TO PUT MY MOM IN A SEPRATE ROOM. Why couldnt they let us know in advance so I could have looked for another Hotel.
1.0分
商务出差
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When I returned to the hotel after attending a high school football game, my card would not let me in the door. After four trips back and forth to the lobby to get the card reprogrammed, the desk manager suggested that he give me another room. I use a cpap machine, so I needed to get to MY room, and also his remedy involved waiting until eight or nine o'clock in the morning when maintenance would come in to fix the problem with the door in my original room. I had a seven hour drive to go back home and was leaving at six in the morning. This is a ridiculous concept of problem solving, and you should do better maintenance on your doors to make sure they open when they're needed to open.
Roaches in the room. I've stayed at this hotel at least four times previously without major issues, but this time, you struck out.
1.0分
其他
Cleanliness was questionable, no water pressure, housekeeping walked in on me, neither tv worked
4.0分
家庭亲子
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I feel safe there, but the building is starting to show its age. The room we got didn't even have a badge showing it's room number. It appeared to have been ripped from the wall and not replaced. Also, the room didn't have the usual little convinces like an ice bucket or cups.
5.0分
其他
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Funeral stay
Its a little older the light in the baghroom was a lamp....the toilet had some really bad hard water stains....the small couch in the stting room has stains that maybe they need to get rid or it or have it cleaned
HOWEVER I WANT TO SAYBTHE SERVICE, THE PEOPLE ARE GREAT SO KIMD AND FRIENDLY AND ATTENTIVE
1.0分
其他
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Dirty and smelly
The entire hotel smelled like m*rijuana and it ended up seeping into our room and smelled like we had smoked in our own room. We had a 3 month old baby with us. Also, room was DIRTY eyelashes on the bed. Hair on the floor. Save yourself and book elsewhere
1.0分
其他
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Abandoned front desk
Stood in the lobby for 30 minutes waiting to check in and no one ever showed. Rang the bell, called the number as the sign stated, and still nothing. Housekeeping called two numbers to try to get someone to come to the hotel and she also had no success. This is no way to run a business. Fortunately, I was able to go to the hotel next door and immediately book a room.
3.0分
情侣出游
stayed 2 night. they never cleaned the room or brought fresh towels. Cotenential breakfast horrible. salty and powered eggs
一切都很好
Was given key to an occupied room. No one available at front desk for check out. Rang bell, door alarm, called and no show., breakfast was lacking. Only sausage and coffee was served.
Had room booked and confirmed however when we went to register, we were informed they had made an error and room was already occupied. I needed that certain room with the 2 bedrooms since I HAD MY ELDERY MOTHER THEY WANTED TO GIVE US 2 SEPERATE ROOMS WHICH I COULD NOT ACCEPT. I WAS NOT GOING TO PUT MY MOM IN A SEPRATE ROOM. Why couldnt they let us know in advance so I could have looked for another Hotel.
When I returned to the hotel after attending a high school football game, my card would not let me in the door. After four trips back and forth to the lobby to get the card reprogrammed, the desk manager suggested that he give me another room. I use a cpap machine, so I needed to get to MY room, and also his remedy involved waiting until eight or nine o'clock in the morning when maintenance would come in to fix the problem with the door in my original room. I had a seven hour drive to go back home and was leaving at six in the morning. This is a ridiculous concept of problem solving, and you should do better maintenance on your doors to make sure they open when they're needed to open.
Roaches in the room. I've stayed at this hotel at least four times previously without major issues, but this time, you struck out.
Cleanliness was questionable, no water pressure, housekeeping walked in on me, neither tv worked
I feel safe there, but the building is starting to show its age. The room we got didn't even have a badge showing it's room number. It appeared to have been ripped from the wall and not replaced. Also, the room didn't have the usual little convinces like an ice bucket or cups.
Funeral stay
Its a little older the light in the baghroom was a lamp....the toilet had some really bad hard water stains....the small couch in the stting room has stains that maybe they need to get rid or it or have it cleaned
HOWEVER I WANT TO SAYBTHE SERVICE, THE PEOPLE ARE GREAT SO KIMD AND FRIENDLY AND ATTENTIVE
Dirty and smelly
The entire hotel smelled like m*rijuana and it ended up seeping into our room and smelled like we had smoked in our own room. We had a 3 month old baby with us. Also, room was DIRTY eyelashes on the bed. Hair on the floor. Save yourself and book elsewhere
Abandoned front desk
Stood in the lobby for 30 minutes waiting to check in and no one ever showed. Rang the bell, called the number as the sign stated, and still nothing. Housekeeping called two numbers to try to get someone to come to the hotel and she also had no success. This is no way to run a business. Fortunately, I was able to go to the hotel next door and immediately book a room.
stayed 2 night. they never cleaned the room or brought fresh towels. Cotenential breakfast horrible. salty and powered eggs