酒店回复: Hello Leonardo,Thank you for sharing your feedback with us. We appreciate your insights and will be sure to share your comments with our team for further review and improvement. Your satisfaction is our top priority, and we hope to welcome you back for a more enjoyable experience in the future.
1.0分
商务出差
不喜欢的是早餐可以说是沒有提供的
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酒店回复: Hello Li, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
2.0分
其他
This is a cheap hotel that was not cheap. If you are going to pay over $250/night, stay at a Hampton.
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酒店回复: Hello Sarah,Thank you for sharing your feedback about your recent stay. We strive to provide value and quality to all our guests, and it's important to us that everyone's experience meets their expectations. Your comments will be taken into consideration as we continually assess our pricing and services. We appreciate your input and hope you find accommodations that better suit your needs in the future.
5.0分
其他
I had stayed here a few years ago and thought it was average then, but it's been very nicely remodeled, and the room was extra clean.
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酒店回复: Hello Brian,Thank you for your feedback about your recent stay. We're glad to hear that you appreciated the renovations and found the room to be extra clean. Your observations about the improvements are valuable, and we strive to enhance our guests' experience continually. We hope to welcome you back again in the future to enjoy even more of what we have to offer.
3.0分
其他
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The room was mostly clean, but there were bits of trash left behind by the previous occupant. I stayed for two nights and found the still air in the room stifling. The bath tub did not hold water and could not be used for baths.
I enjoyed my stay, but I would have preferred if there'd been a fan of some sort I the room to keep air moving.
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酒店回复: Hello Joe,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the cleanliness and air quality in your room; these will be addressed with our housekeeping and facilities teams. We're glad to hear that you enjoyed your stay overall and we will take your suggestion about adding fans into consideration for future improvements. Your experience is important to us, and we value your input as it helps us enhance our guests' experiences.
3.0分
家庭亲子
Very dated. Did not look like the pictures provided online. One of the beds smelled like a dirty work truck.
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酒店回复: Hello Jennifer,Thank you for sharing your feedback. We strive to provide an accurate representation of our hotel through our online images, and we’re sorry to hear that your experience did not meet your expectations. Your comments regarding the condition of the bed and the overall decor will be forwarded to management for their review and consideration. We appreciate your insights and hope you found some enjoyable moments during your stay.
5.0分
其他
Very friendly, clean and basic comforts. Excellent accommodations for the cost.
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酒店回复: Hello Gala,Thank you for sharing your positive experience! We're glad to hear that you found our accommodations clean and our team friendly. It's great to know you found value in your stay. We look forward to welcoming you back in the future for another enjoyable experience.
2.0分
家庭亲子
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Not a place to stay.. Smelled very bad had to go to dollar store to get spray, helped a little. Had only 2 towels for 2 days for 2 people. Was told it was extra to check in 30 minutes early. All around would have paid the extra 100 bucks to stay at another place. Not friendly AT ALL
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酒店回复: Hello Beth, Thank you for sharing your feedback. It's disappointing to hear that your experience fell short of expectations regarding cleanliness and towel service. Your concerns about the check-in process have been noted, and we appreciate your comments on our team's service. We'll use this feedback to enhance our guest experience in the future, as we aim to provide a welcoming atmosphere for all guests. Your insights are valuable to us as we strive to improve.
4.0分
家庭亲子
Pool was closed and workout room locked even though it said open at 6 am
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酒店回复: Hello Gayle,Thank you for sharing your feedback. We understand how disappointing it can be when amenities do not meet expectations. Our team is always working to maintain our facilities and ensure clear communication of their availability. Your comments will be forwarded for review as we strive to improve our guests' experiences. We appreciate your understanding and hope to welcome you back in the future for a more enjoyable stay.
3.0分
家庭亲子
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I book my reservations based on breakfast being included. The photos of the hotel breakfast area showed a hot breakfast with a waffle maker. If these things are not to be included then maybe the hotel should update the description!
好的
不喜欢的是早餐可以说是沒有提供的
This is a cheap hotel that was not cheap. If you are going to pay over $250/night, stay at a Hampton.
I had stayed here a few years ago and thought it was average then, but it's been very nicely remodeled, and the room was extra clean.
The room was mostly clean, but there were bits of trash left behind by the previous occupant. I stayed for two nights and found the still air in the room stifling. The bath tub did not hold water and could not be used for baths.
I enjoyed my stay, but I would have preferred if there'd been a fan of some sort I the room to keep air moving.
Very dated. Did not look like the pictures provided online. One of the beds smelled like a dirty work truck.
Very friendly, clean and basic comforts. Excellent accommodations for the cost.
Not a place to stay.. Smelled very bad had to go to dollar store to get spray, helped a little. Had only 2 towels for 2 days for 2 people. Was told it was extra to check in 30 minutes early. All around would have paid the extra 100 bucks to stay at another place. Not friendly AT ALL
Pool was closed and workout room locked even though it said open at 6 am
I book my reservations based on breakfast being included. The photos of the hotel breakfast area showed a hot breakfast with a waffle maker. If these things are not to be included then maybe the hotel should update the description!