The room was very clean and easy to get in and out of with 2 dogs. I requested some additional bath towels which were brought immediately. It was an easy off the highway with lots of places within a short distance to get something to eat. Will try to stay here again in the way back!!
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酒店回复: Hello Cathy,Thank you for your feedback! We're glad to hear you found your room clean and accessible for your dogs, and that our team responded promptly to your request for extra towels. It's great to know that the location was convenient for your dining needs as well. We look forward to welcoming you back on your return journey!
5.0分
家庭亲子
Room was clean and neat, the staff were friendly and very helpful. I would definitely stay there again.
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酒店回复: Hello Christine,Thank you for your kind words about our clean rooms and friendly staff. We’re thrilled to hear you enjoyed your stay and appreciate your recommendation. We look forward to welcoming you back in the future for another great experience. Your feedback is valuable to us as we strive to maintain high standards of service.
5.0分
其他
Very clean room! Very quiet. Bed was comfortable. Front desk clerk extremely friendly & helpful! Looks like the hotel has been recently renovated.
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酒店回复: Hello Regina,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed the cleanliness, comfort, and recent renovations of our hotel, as well as the exceptional service from our front desk team. Your comments will be shared with our staff, as they work hard to provide a great experience for our guests. We hope to welcome you back in the future to enjoy more of what we have to offer!
5.0分
其他
We were traveling with a baby, the front desk clerk was nice enough to adjust our roo. To make it a better situation for us. Very nice and professional. :)
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酒店回复: Hello Emilia,Thank you for taking the time to share your experience! We're pleased to hear that our front desk clerk was able to assist you in making your stay more comfortable. Providing professional and accommodating service is very important to us. We hope you and your family had a pleasant time, and we appreciate your kind words!
4.0分
其他
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I have to admit, the Google reviews had me worried, but we actually had a great stay. The receptionist was excellent, the room seemed clean and the breakfast was decent. No issues and the price was right.
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酒店回复: Hello Leon,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your stay, found our receptionist excellent, and appreciated the cleanliness of your room and the breakfast offerings. Your feedback is valuable, and we're glad we could meet your expectations. We hope to welcome you back in the future for another great stay!
5.0分
其他
Parking was safe close to McDonald’s. Shower tub need to be upgraded like everything else.
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酒店回复: Hello Michael,Thank you for sharing your feedback about your recent stay. We're glad to hear you found the parking convenient. Your comments regarding the shower tub and upgrades will be noted for our ongoing improvement efforts. We appreciate your insights, as they help us enhance our guest experience in the future.
4.0分
商务出差
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I occasionally stay in Cloverdale when working in the Greencastle area. I am pleased with the service, safety and comfort of the room. I have stayed twice, and would recommend that the bathtub/shower inserts and faucets be replaced. The rest of the room was nice, but the finish is cracking/peeling on the tubs, and the faucets do not have good water flow.
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酒店回复: Hello LYNN,Thank you for your feedback regarding your recent stays. We're pleased to hear that you find our service, safety, and room comfort satisfactory. Your suggestions about the bathtub/shower inserts and faucets are appreciated, as we continually strive to improve our facilities. We'll ensure that your comments are forwarded to the appropriate team for consideration. We look forward to welcoming you back during your next visit to Cloverdale.
5.0分
其他
Clean room and comfortable bed
Room was very clean and service was excellent. will stay again next year
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酒店回复: Hello Tamara,Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed the cleanliness and service during your stay. It's wonderful to know that you'll be returning next year; we look forward to welcoming you back for another great experience!
4.0分
情侣出游
Newly refurbished, clean room, excellent staff, breakfast was better than expected and parking was great.
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酒店回复: Hello Sandra,Thank you for sharing your positive feedback about your recent stay. We're glad to hear you enjoyed the newly refurbished room, clean accommodations, and excellent service from our staff. It's wonderful that our breakfast exceeded your expectations and that you found parking convenient. We hope to welcome you back for another enjoyable experience soon!
4.0分
其他
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It was a clean and safe hotel for a quick stay on the road. There’s not much in the immediate area, although the Indian food truck across the street is outstanding. On the down side, there is currently construction happening next door—not the hotel’s fault and nothing they can do about it, just be aware that sleeping in may not be in the cards if you’re sensitive to noise, lol.
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酒店回复: Hello Diana,Thank you for sharing your experience. We're pleased to hear you found our hotel clean and safe during your stay. We appreciate your understanding regarding the neighboring construction, as it is indeed out of our control. It's great to know you enjoyed the Indian food truck nearby! We hope to welcome you back in the future for another stay.
The room was very clean and easy to get in and out of with 2 dogs. I requested some additional bath towels which were brought immediately. It was an easy off the highway with lots of places within a short distance to get something to eat. Will try to stay here again in the way back!!
Room was clean and neat, the staff were friendly and very helpful. I would definitely stay there again.
Very clean room! Very quiet. Bed was comfortable. Front desk clerk extremely friendly & helpful! Looks like the hotel has been recently renovated.
We were traveling with a baby, the front desk clerk was nice enough to adjust our roo. To make it a better situation for us. Very nice and professional. :)
I have to admit, the Google reviews had me worried, but we actually had a great stay. The receptionist was excellent, the room seemed clean and the breakfast was decent. No issues and the price was right.
Parking was safe close to McDonald’s. Shower tub need to be upgraded like everything else.
I occasionally stay in Cloverdale when working in the Greencastle area. I am pleased with the service, safety and comfort of the room. I have stayed twice, and would recommend that the bathtub/shower inserts and faucets be replaced. The rest of the room was nice, but the finish is cracking/peeling on the tubs, and the faucets do not have good water flow.
Clean room and comfortable bed
Room was very clean and service was excellent. will stay again next year
Newly refurbished, clean room, excellent staff, breakfast was better than expected and parking was great.
It was a clean and safe hotel for a quick stay on the road. There’s not much in the immediate area, although the Indian food truck across the street is outstanding. On the down side, there is currently construction happening next door—not the hotel’s fault and nothing they can do about it, just be aware that sleeping in may not be in the cards if you’re sensitive to noise, lol.