酒店回复: Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our hotel near the Smoky Mountains. It's wonderful to know that you found our quaint little town charming and that our staff was friendly and accommodating.We are pleased to hear that you found your room clean and the beds comfortable, as well as enjoyed the amazing view of the creek from your balcony. Your kind words mean a lot to us, and we look forward to welcoming you back on your next visit.Thank you again for choosing to stay with us.Warm regards,
4.0分
朋友出游
原文
翻译提供方：Google
漂亮又便宜
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酒店回复: Dear Eric,Thank you for taking the time to share your feedback with us. We are delighted to hear that you find our product both beautiful and affordable.At Ramada, we strive to provide high-quality items at competitive prices, and it is rewarding to know that our efforts resonate with our customers. Your satisfaction is our top priority, and we appreciate your support.If you have any further comments or suggestions, please do not hesitate to reach out. We look forward to serving you again in the future.Warm regards,
5.0分
其他
Lady at the front desk was very nice and the hotel was nice and clean. Nothing negative to say!
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酒店回复: Dear Matthew, Thank you for your kind words! We're thrilled to hear that you found our hotel nice and clean, and that our front desk staff made a positive impression. Your feedback means a lot to us, and we hope to welcome you back soon for another great stay!
5.0分
情侣出游
The room was spotless, great view off the balcony of the creek, breakfast was good.
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酒店回复: Dear Kimberly,Thank you so much for your wonderful review! We're thrilled to hear that you found the room spotless and enjoyed the great view from the balcony. It's also fantastic to know that you liked our breakfast. We appreciate your feedback and hope to welcome you back soon!
4.0分
情侣出游
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Staff was professional, friendly and prompt check in. The rooms and hallways were needed in dire upgrades from carpet to furniture. Very outdated and dirty. Carpets were filthy. Rooms itself were clean however no ice since ice machine broken. Breakfast was good.
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酒店回复: Dear Shirley, Thank you for sharing your experience. We are pleased to hear that our staff provided professional, friendly, and prompt service during your check-in and that you enjoyed our breakfast. We appreciate your feedback regarding the rooms and hallways needing upgrades. We understand the importance of a clean environment and are actively working on improvements. We apologize for the inconvenience caused by the malfunctioning ice machine and will investigate the matter.Warm Regards,
很失望。露台门旁边的墙上有个洞？浴缸底部磨损严重，非常脏。我猜是因为淡季，所以维护得不太好。床很舒服也很干净。前台服务人员非常友善。阳台景色不错，露台家具需要清洁。
早餐真的很棒，我们很喜欢这里的景色，唯一不足的是没有电梯，我应该提前预订底层房间的，这是我的错。不过其他一切都很完美，我们一定会再次入住。
酒店非常干净，员工也很友好。唯一令人失望的是早餐，鸡蛋水水的，香肠也不好吃。但这并不足以阻止我们再次入住。
玛吉谷真是个绝佳的度假胜地！拉玛达酒店就在小溪边，环境非常宁静，地理位置也十分便利！住得很愉快！
非常吵闹，
所谓的“免费早餐”只供应到上午 9:00！
设施闻起来很奇怪！房间闻起来……床单和毛巾很粗糙
真不舒服！
所谓的“游泳池”太小了！当你走进大厅时，它就在正前方！
靠近大烟山。古色古香的小镇。工作人员很友好。房间干净，床很舒服。从我们的阳台上可以看到小溪的美景。我们一定会再来的。
漂亮又便宜
Lady at the front desk was very nice and the hotel was nice and clean. Nothing negative to say!
The room was spotless, great view off the balcony of the creek, breakfast was good.
Staff was professional, friendly and prompt check in. The rooms and hallways were needed in dire upgrades from carpet to furniture. Very outdated and dirty. Carpets were filthy. Rooms itself were clean however no ice since ice machine broken. Breakfast was good.