酒店回复: Gracias, Ignacio, por compartir su opinión. Nos alegra saber que disfrutó de su estancia con nosotros. También valoramos su calificación y trabajaremos para ofrecerle una experiencia aún mejor en el futuro. ¡Esperamos darle la bienvenida nuevamente pronto!
1.0分
家庭亲子
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Very outdated room, we asked for more towels and they told us they wouldn’t unless we brought them our towels when we were done. Then I woke up with bed bug bites. Along with no hot water in the room. Not a great stay to say the least.
1.0分
其他
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The rooms are tun down, refrigator in one room leaked and needed to be deforsted. The air dail in one of the rooms did not opprate. The carpet in room 303 was dirty and smelled of vomit. the cleaning staff was rude when we asked for towel replacement after two days. The ice meachine was dirty. the pool was not avaiable and we specifally pikced the hotle for the pool access, even vaified it was available with staff prior to booking. Charged two different room rates. Should have been offered the suite so family could stay together. The breakfast selection was limited. the microwave was in much need of cleaning. Staff smoked just outsode of the entrance doors. One employee was drinking out by the dunpester. Did not feel safe. Will nit be rebooking, EVER!!!
3.0分
家庭亲子
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Only cereal at breakfast was fruit loops, hot water for tea was Luke warm, staff pleasant, check in was slow and I was only one there. Room nice but dated and a bit musty. Staff seem to congregate at front entrance to smoke and visit, not a very professional look for the hotel as you come and go. Overall good.
1.0分
商务出差
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When we arrived the only staff member we could see was on the phone for 10 minutes and wouldnt assist us until she completed the call. I checked in online but that didnt transfer to the desk assistants computer so she had to ask all the questions again.
The decorations were old, the lighting was dim- presumably to hide dirt. The pool was "closed for cleaning" but the closed sign on the door looked like it had been there for quite some time so it leads me to guess they dont have the staff to maintain it. We got to the room and were hit with a terrible odor as soon as we opened the door. The carpet was ripped up and when I tested the beds I could feel the springs with my hands and there were no dust covers or bedbug guards on the mattresses. We canceled our reservation and went across the main road to a better hotel.
2.0分
其他
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Just okay if on a budget!
Room was clean enough except for the black mold all around the windows, bath drain, etc. The room smelled horribly of mildew coming from ac/heat unit. Toilet paper roll holder came off in my hand first time using it. It’s s as metal holder and could use a little glue to hold in place yo keep someone from getting hurt. Bed was very firm and pillows way too soft it took two stacking to make one. This was room 229. Wasn’t made aware of breakfast being served upon arrival and found out upon leaving. Would never stay again. Husband booked it because of price. Lesson learned. I’ll be doing that from now on!
1.0分
其他
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Worse room we stayed in for cleanliness. It was totally disgustng.
Hot water in shower was only hot for less than a minute then went cold.
Smelled like pee.
Dripping gooie stuff on the ceiling.
Caked in gum and other disgusting stuff in the carpet.
Mold growing on curtains.
Food crumbs everywhere, including around the bed.
Even had an Elf on a shelf hidden underneath the bed.
The breakfast was only waffles or toast, not a thing else, except orange juice and some stale looking cereal.
The main reason we stayed there was the indoor pool, which was closed for cleaning, which was a laugh, as the whole hotel should of been closed for cleaning, or destroyed due to how nasty the whole place was.
Will never stay there or any other Baymont hotels.
5.0分
其他
We had a clean room. The staff was so nice .The air conditioner worked great.I loved the room. The bathroom sink is the only complaint I have.
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酒店回复: Hi Donna,We’re so glad to hear you had a great stay with us! It’s always wonderful knowing our guests enjoyed their visit and felt welcome. We are actively trying to get the sink fixed. So I am sorry about.Thank you for choosing the Baymont in Clinton — we truly appreciate your kind words and hope to see you again soon!Best regards,Cody TiptonAssistant General ManagerBaymont by Wyndham Clinton, TN
5.0分
情侣出游
Our room was clean and comfortable. The hotel is quiet and seems to be in a decent area.
3.0分
其他
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Honest Review
The rooms were clean and most of the staff is friendly. It was too very friendly ladies and a friendly male worker there. Unfortunately my mother had her wallet taken while he was there. They claim they haven't seen it but that was the last place it was at. And they seem to not like the fact that we were making the police report about it as well. So I would recommend it if you have any valuables like wallets or jewelry or anything like that. To not take it in hotel with you.
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酒店回复: Dear Amber,Thank you for taking the time to share your experience. We are truly sorry for the distress your family experienced regarding the missing wallet.As soon as the concern was brought to our attention, our team immediately recommended filing a police report and will fully cooperate with the authorities. We also conducted two thorough searches of the room and carefully reviewed our security camera footage. Unfortunately, we were unable to locate the missing item.We understand how upsetting this situation is and we take matters like this very seriously. Your feedback is important to us, and we remain committed to providing a safe and welcoming environment for all of our guests.Sincerely,Cody TiptonAssistant General ManagerBaymont Inn & Suites
非常好，我很喜欢。
Very outdated room, we asked for more towels and they told us they wouldn’t unless we brought them our towels when we were done. Then I woke up with bed bug bites. Along with no hot water in the room. Not a great stay to say the least.
The rooms are tun down, refrigator in one room leaked and needed to be deforsted. The air dail in one of the rooms did not opprate. The carpet in room 303 was dirty and smelled of vomit. the cleaning staff was rude when we asked for towel replacement after two days. The ice meachine was dirty. the pool was not avaiable and we specifally pikced the hotle for the pool access, even vaified it was available with staff prior to booking. Charged two different room rates. Should have been offered the suite so family could stay together. The breakfast selection was limited. the microwave was in much need of cleaning. Staff smoked just outsode of the entrance doors. One employee was drinking out by the dunpester. Did not feel safe. Will nit be rebooking, EVER!!!
Only cereal at breakfast was fruit loops, hot water for tea was Luke warm, staff pleasant, check in was slow and I was only one there. Room nice but dated and a bit musty. Staff seem to congregate at front entrance to smoke and visit, not a very professional look for the hotel as you come and go. Overall good.
When we arrived the only staff member we could see was on the phone for 10 minutes and wouldnt assist us until she completed the call. I checked in online but that didnt transfer to the desk assistants computer so she had to ask all the questions again.
The decorations were old, the lighting was dim- presumably to hide dirt. The pool was "closed for cleaning" but the closed sign on the door looked like it had been there for quite some time so it leads me to guess they dont have the staff to maintain it. We got to the room and were hit with a terrible odor as soon as we opened the door. The carpet was ripped up and when I tested the beds I could feel the springs with my hands and there were no dust covers or bedbug guards on the mattresses. We canceled our reservation and went across the main road to a better hotel.
Just okay if on a budget!
Room was clean enough except for the black mold all around the windows, bath drain, etc. The room smelled horribly of mildew coming from ac/heat unit. Toilet paper roll holder came off in my hand first time using it. It’s s as metal holder and could use a little glue to hold in place yo keep someone from getting hurt. Bed was very firm and pillows way too soft it took two stacking to make one. This was room 229. Wasn’t made aware of breakfast being served upon arrival and found out upon leaving. Would never stay again. Husband booked it because of price. Lesson learned. I’ll be doing that from now on!
Worse room we stayed in for cleanliness. It was totally disgustng.
Hot water in shower was only hot for less than a minute then went cold.
Smelled like pee.
Dripping gooie stuff on the ceiling.
Caked in gum and other disgusting stuff in the carpet.
Mold growing on curtains.
Food crumbs everywhere, including around the bed.
Even had an Elf on a shelf hidden underneath the bed.
The breakfast was only waffles or toast, not a thing else, except orange juice and some stale looking cereal.
The main reason we stayed there was the indoor pool, which was closed for cleaning, which was a laugh, as the whole hotel should of been closed for cleaning, or destroyed due to how nasty the whole place was.
Will never stay there or any other Baymont hotels.
We had a clean room. The staff was so nice .The air conditioner worked great.I loved the room. The bathroom sink is the only complaint I have.
Our room was clean and comfortable. The hotel is quiet and seems to be in a decent area.
Honest Review
The rooms were clean and most of the staff is friendly. It was too very friendly ladies and a friendly male worker there. Unfortunately my mother had her wallet taken while he was there. They claim they haven't seen it but that was the last place it was at. And they seem to not like the fact that we were making the police report about it as well. So I would recommend it if you have any valuables like wallets or jewelry or anything like that. To not take it in hotel with you.