酒店回复: Dear Guest,We're truly sorry to hear about your disappointing experience. Your feedback regarding the cleanliness and noise disturbance is concerning, and we're taking immediate steps to address these issues. We understand your frustration and apologize for any inconvenience caused. We appreciate your honesty and will use your feedback to make necessary improvements. If you'd like to discuss your experience further or if there's anything we can do to make amends, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for your feedback. We’re sorry to hear about the issues you encountered with the bathroom, shower, and pool. This is not the standard we strive for, and we will address these concerns with our team to make necessary improvements. Your comments are valuable, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
真的是因为工作人员。他们每个人都很棒，但 Kasey 让我想多呆一会儿。
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our staff, especially with Kasey. We'll be sure to pass along your kind words to her. We appreciate your compliments and hope to welcome you back for an even longer stay in the future.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
A++
2.0分
其他
Room condition was terrible. Carpet was wet sticky and appeared to have been in the room for decades. Everything was in rough shape. Time for major remodel.
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the condition of your room and the discomfort it caused. Your comments are important and will be shared with our team to address maintenance and remodeling needs to improve the experience for future guests.Sincerely,Hotel Manager
2.0分
商务出差
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The staff is inconsistsnt where the last week hardly removed trash from my room. Breakfast under the original owner was great, but now it's only sausage gravy and biscuits as the only hot breakfast. No eggs, no sausage. The room shows a lot of wear and tear.
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the inconsistencies in service and the changes to the breakfast offerings. We appreciate your comments regarding room condition and will address them with our team to improve for future guests. Your input is valuable to us.Sincerely,Hotel Manager
4.0分
家庭亲子
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Check in staff friendly, good breakfast selections.
Room was good, caulking around bathtub needs replaced due to mildew (or cleaned). Also carpet on upstairs outside area is loose, could easily trip on it. Otherwise good stay.
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酒店回复: Dear Guest,Thank you for your feedback. We are glad you enjoyed our friendly staff, breakfast selections, and your room. We appreciate your comments about maintenance issues and will address them promptly to improve guest safety and comfort. We look forward to welcoming you again.Sincerely,Hotel Manager
3.0分
其他
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The property was mostly clean. There was no comfortable chair and not enough outlets. Towels were pretty thin. It was obvious they are working on things. No protein at breakfast. Not bad for the price but less than I expected.
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酒店回复: Dear Guest,Thank you for your feedback. We are glad you found the property mostly clean and appreciated the value for the price. We also take note of your comments regarding seating, outlets, towels, and breakfast options and will continue to work on improvements to enhance the guest experience.Sincerely,Hotel Manager
嗯，这个地方和网上的照片完全不一样。非常破旧，脏兮兮的。看起来就像你在第三世界国家会看到的那种地方。早上前台的工作人员非常好，乐于助人。但是供应欧陆式早餐的工作人员非常粗鲁，我的咖啡伴侣坏了，当我问是否能换点别的时，那个人说：“哦，我想你可能不知道早餐已经结束了。”当时离九点还有五分钟。我知道他们只提供到九点，但我大概在八点一刻就拿了咖啡。于是我站在早餐区，我问的那个人再也没回来给我拿伴侣。所以我只好去找前台那位好心的女士求助。她跑去给我拿了几包，并为那位没有给我拿回来的女士道歉。她还为另一件事道歉，那就是清洁工一直开门走进我们的房间，而我们当时还在床上。我们预订了三天。第一次发生这种事时我就告诉过他们，我们不喜欢这样，请不要再犯了。我和我女儿以及我的孙辈们经历过家庭暴力，我们非常不喜欢有人突然闯进我们的房间，这让我感觉非常不舒服，也不想再住下去了。如果能退款，我早就退了。我不得不去给两岁半的孙子、女儿和我自己买新袜子。另一个小孙女甚至还不会爬，所以很庆幸她没有在地板上捡起所有的脏东西。房间里是木地板，我脱掉鞋子仅仅五分钟后，袜子的底部就脏了。我穿着那双袜子直到睡觉，就是想看看它们能有多脏。结果相当糟糕，我把它们扔了。我还不得不去给我孙子买了一双拖鞋，因为他不喜欢穿着袜子到处跑。他更喜欢光着脚，但他可怜的小脚丫黑得像煤炭。不知道酒店是不是觉得只要在地板上喷点东西，然后用拖把擦一下，地板就能干净了？
正常路边店
房间里闻起来有人抽烟，发霉了……真恶心！
我上床睡觉，大约凌晨 1 点被二楼有人踩踏和大声说话的声音吵醒。我试图忽略它，但它一直在发生。凌晨 2:30，有人把一辆卡车停在我房间门旁边，车上放着音乐，主人在唱歌！我打电话给前台，那个女孩不知道该怎么做。我最终在半夜离开了酒店。我不明白为什么评价这么高。即使没有噪音，我也不会再住在这里了。
急需翻新
浴室没有门——据说是为了残疾人士而拆除的！ - 淋浴不能用，游泳池处于被忽视的状态 - 酒店相当破旧！
真的是因为工作人员。他们每个人都很棒，但 Kasey 让我想多呆一会儿。
A++
Room condition was terrible. Carpet was wet sticky and appeared to have been in the room for decades. Everything was in rough shape. Time for major remodel.
The staff is inconsistsnt where the last week hardly removed trash from my room. Breakfast under the original owner was great, but now it's only sausage gravy and biscuits as the only hot breakfast. No eggs, no sausage. The room shows a lot of wear and tear.
Check in staff friendly, good breakfast selections.
Room was good, caulking around bathtub needs replaced due to mildew (or cleaned). Also carpet on upstairs outside area is loose, could easily trip on it. Otherwise good stay.
The property was mostly clean. There was no comfortable chair and not enough outlets. Towels were pretty thin. It was obvious they are working on things. No protein at breakfast. Not bad for the price but less than I expected.