On the morning of Saturday, January 6, 2024 we made a reservation online for the Rodeway Inn in Westminster, Ma. There was a storm approaching so we decided to stay in the area overnight so we could ski at Wachusett on Saturday and Sunday. We paid in full online (directly through the hotel's site), and when we arrived at 9:30pm, the front desk told us they didn't have any rooms available. They stated that the hotel was now a shelter. So, we had to scramble to find a new hotel in the area. Since we were two hours from home, and the snow had started, we paid almost $400 for a room at the Leominster Doubletree (which is a wonderful hotel). In addition, Rodeway did charge our card and we have not received a refund of the $130 paid. I'm not sure how they can accept paid-in-full and non-refundable reservations when it isn't a hotel. We weren't expecting a lot with this reservation (just needed a place to sleep), but we definitely weren't expecting this!
1.0分
家庭亲子
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Beware... the Choice brand hotels lets you book a room, but the hotel is no longer there. My husband showed up, and it is now some kind of shelter. The people there said it isn't a hotel anymore, and we'd have to contact the company to get a refund. Beware, there is no Rodeway inn at this location anymore.
1.0分
其他
THIS PROPERTY IS NO LONGER IN BUSINESS. IT IS A SHELTER.
4.0分
其他
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I would stay again
The Rodeway Inn was very clean, bed comfortable and had great pillows. Very little road noise. The staff was quite nice.
I enjoyed watching the birds in the garden out the rear windows.
2.0分
其他
It was very noisy until 2am. Female owner very disrespectful, will never go there again.
4.0分
其他
Wonderful owners, very friendly & hospitable. Older property, could use some updating but clean & comfortable
4.0分
家庭亲子
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Room was clean, but needed some major updating. There was also a problem in issuing the room key card. We were given the master which provided access to any room. Our neighbor could not lock the door from inside. This was a major safety problem.
5.0分
其他
Would defiantly stay here again
A clean and comfortable stay in a nice little town
4.0分
其他
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Friendly, great value
Very friendly staff made us feel welcome. Rooms are small and dated, but very clean and functional, and a great value for the very reasonable cost. Location was great for our agenda.
3.0分
其他
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I really liked the people who checked me in they were veey nice everything was ok excep the ceiling had s few hole and cracks in it and people next to my room was a bit noisey i really liked the dining options to choose from in town or around town. The drink machine was out if order which was a inconvenience there was no snacks in the office as far as i know. The bathroom was clean the room smelled clean when i walked in, there is a few repairs that need to be made but the room is comfy.. they should offer drinks in the office when the dribk machine is down and snacks to purchase or as a complimentary thing. Also have more options for breakfast. I enjoyed my stay it was pleasant minus the noisey people
On the morning of Saturday, January 6, 2024 we made a reservation online for the Rodeway Inn in Westminster, Ma. There was a storm approaching so we decided to stay in the area overnight so we could ski at Wachusett on Saturday and Sunday. We paid in full online (directly through the hotel's site), and when we arrived at 9:30pm, the front desk told us they didn't have any rooms available. They stated that the hotel was now a shelter. So, we had to scramble to find a new hotel in the area. Since we were two hours from home, and the snow had started, we paid almost $400 for a room at the Leominster Doubletree (which is a wonderful hotel). In addition, Rodeway did charge our card and we have not received a refund of the $130 paid. I'm not sure how they can accept paid-in-full and non-refundable reservations when it isn't a hotel. We weren't expecting a lot with this reservation (just needed a place to sleep), but we definitely weren't expecting this!
Beware... the Choice brand hotels lets you book a room, but the hotel is no longer there. My husband showed up, and it is now some kind of shelter. The people there said it isn't a hotel anymore, and we'd have to contact the company to get a refund. Beware, there is no Rodeway inn at this location anymore.
THIS PROPERTY IS NO LONGER IN BUSINESS. IT IS A SHELTER.
I would stay again
The Rodeway Inn was very clean, bed comfortable and had great pillows. Very little road noise. The staff was quite nice.
I enjoyed watching the birds in the garden out the rear windows.
It was very noisy until 2am. Female owner very disrespectful, will never go there again.
Wonderful owners, very friendly & hospitable. Older property, could use some updating but clean & comfortable
Room was clean, but needed some major updating. There was also a problem in issuing the room key card. We were given the master which provided access to any room. Our neighbor could not lock the door from inside. This was a major safety problem.
Would defiantly stay here again
A clean and comfortable stay in a nice little town
Friendly, great value
Very friendly staff made us feel welcome. Rooms are small and dated, but very clean and functional, and a great value for the very reasonable cost. Location was great for our agenda.
I really liked the people who checked me in they were veey nice everything was ok excep the ceiling had s few hole and cracks in it and people next to my room was a bit noisey i really liked the dining options to choose from in town or around town. The drink machine was out if order which was a inconvenience there was no snacks in the office as far as i know. The bathroom was clean the room smelled clean when i walked in, there is a few repairs that need to be made but the room is comfy.. they should offer drinks in the office when the dribk machine is down and snacks to purchase or as a complimentary thing. Also have more options for breakfast. I enjoyed my stay it was pleasant minus the noisey people