Due to the extreme weather conditions at the time of my travel i decided to exit the interstate and acquire me a hotel room for the remaining of the evening. I decided upon this particular hotel. Reviews were mixed but I decided to give it a shot. As the saying goes you get what you pay for. Had I not paid on hotel.xo. site I would have immediately requested my payment back! The hotel receptionist area smelled awful upon entry. Check in was fine. There were people hanging out on the walk area near the doors smoking a variety of sorts. Upon e entry to the room I noticed the safety lock had been replaced a few times. The door had a 1 inch space at the top and the door ***** was missing from the locking side so you could see the outside through the space. The room itself was clean but the sheets had visible spots on them and here's the worst of all. The room smelled horrible of an odor I can't describe. It resembled that of some sort of urine. The odor was so unbearable I couldn't sleep. O tri s covering my head to reduce the smell but that didn't work. I needed rest and sleep badly so I could get back on the road and get home safely. I couldn't take the smell any longer so I got my things and left. I didn't even take a shower the smell was just that horrendous. I got in my car and the smell was in my clothes and on my skin. When I got home I went straight to the washer, washed everything took in there and took a shower. Just an awful stay/experience!
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that your stay did not meet expectations. While we understand your concerns, we want to assure you that our team works diligently to maintain a clean, safe, and welcoming environment for all guests. The issues you mentioned do not reflect our usual standards, and we wish you had notified the front desk so we could have immediately addressed the odor or offered an alternative room. We appreciate you bringing this to our attention and will review your comments with our staff to ensure improvements are made.Sincerely, Hotel Manager
1.0分
情侣出游
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Book through ******* and then we are aware to keep a card on file until check out but desk clerk said we owed 89 for card to be on file and she would leave a message for morning staff for refund if it did charge to the card tried to explain to staff this morning and he said no I wasn’t charged not letting me explain the issue we had and in case if it hit our card on Monday processing how would we correct the issue if it did and he kept
Shutting me down by not letting me explain everything that night staff was suppose to leave him about what happen like he didn’t wanna hear it
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酒店回复: Dear Guest,Thank you for reaching out and sharing your concerns. To clarify, we do not charge your card at booking since your reservation is through a third party like *******; we only hold the card for incidentals until checkout. We apologize for any confusion caused by the desk staff regarding the $89 hold and the communication between night and morning staff. We understand how frustrating it must have been not to fully explain the situation, and we’ll work on improving staff communication and responsivenessSincerely, Hotel Manager
3.0分
其他
Rapid check in was awful. Took almost 30 minutes when it said w pre check in get your key and that’s it.
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酒店回复: Dear Guest,Thank you for your feedback, and we're sorry to hear about your check-in experience. We understand how frustrating delays can be, especially after pre-checking in. Your comments have been shared with our team so we can improve and ensure a smoother process moving forward. We appreciate your patience and hope to provide a better experience next time.Sincerely, Hotel Manager
3.0分
其他
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The beds were not so comfortable. The outside noise made it hard for a good nights rest. A car alarm kept going off. I woke up with a stiff shoulder due to the bed.
I wasn’t a fan of this stay.
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酒店回复: Dear Guest,Thank you for your feedback, and we're truly sorry to hear about your experience. We apologize for the discomfort and the noise disturbances that affected your rest. Your comments are important to us, and we’ll be sure to review them with our team to see how we can improve. We hope you’ll consider giving us another chance in the future.Sincerely, Hotel Manager
4.0分
其他
Very clean. Pillows terrible. Coffee terrible. Staff helpful.
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酒店回复: Dear Guest,Thank you for your feedback. It’s great to hear the hotel was very clean and the staff was helpful. Your comments about the pillows and coffee are valuable and will be shared so improvements can be made. We want every part of your stay to be comfortable, and input like yours helps guide those enhancements.Sincerely, Hotel Manager
1.0分
其他
Seedy hotel
The place was run down. No safety lock on the door. A/C made loud noises. The room was not very clean and the pool was dirty.
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酒店回复: Dear Guest,Thank you for your feedback. We're truly sorry to hear about your experience and regret that we did not meet your expectations. Your comments regarding the room condition, A/C, and pool cleanliness have been noted, and we are taking steps to address these issues. We appreciate you bringing them to our attention and hope you'll consider giving us another chance in the future.Sincerely, Hotel Manager
4.0分
其他
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Picturesque location, comfortable beds!
The location was really nice with the river directly adjacent to this property. I spent a fair amount of time outside soaking up the atmosphere. We didn't even know there was a pool there until we went romping around Vicksburg later in the day and came back to explore. It didn't look terrible, but could use a cleaning.
Ironically, Days Inn's seem to have the best beds we sleep on when doing cross country trips, even when trying more expensive options. The only real ding was not having a breakfast available the following morning, which has been a given in other Days Inn properties we've stayed in. Not even a pot of coffee. The rooms were clean but a little beat up. Not terrible again, but we took pictures of offending finish work and the bathrooms to make sure we weren't blamed, as there were lots of rough edges and a hole behind the door on arrival.
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酒店回复: Dear Guest,Thank you for your detailed and thoughtful review. We're glad you enjoyed the riverside location and had a comfortable night's sleep—especially appreciating the bed quality. We appreciate your honesty about the pool, the condition of the room, and the absence of breakfast and coffee. Your feedback helps us identify where we need to improve, and we’ll share it with our team. We hope to offer a more polished experience next time you're passing through.Sincerely,Hotel Manager
4.0分
其他
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Older but great
This hotel was older. It’s still needs some renovation. The pool was down which is why we picked this hotel. The view was pretty. The staff is very friendly.
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酒店回复: Dear Guest,Thank you for your feedback. We're glad you enjoyed the view and found our staff friendly—that means a lot to us. We apologize for the inconvenience with the pool and understand how disappointing that must have been, especially since it influenced your choice. Your comments about the need for updates are noted and will be shared with our team. We appreciate your stay and hope to improve your experience in the future.Sincerely, Hotel Manager
2.0分
家庭亲子
Pros: Linens were clean, bed was comfortable. Cons: Room smelled of mildew and cat pee, bath area shows it’s age.
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酒店回复: Dear Guest,Thank you for your honest feedback. We're glad to hear the linens were clean and the bed was comfortable. However, we sincerely apologize for the unpleasant odor and the condition of the bathroom area. Your comments are important and will be shared with our housekeeping and maintenance teams to ensure improvements are made.Sincerely,Hotel ManagerAsk ChatGPT
只为了离密西西比河更近一点，其他都不重要了😅
Due to the extreme weather conditions at the time of my travel i decided to exit the interstate and acquire me a hotel room for the remaining of the evening. I decided upon this particular hotel. Reviews were mixed but I decided to give it a shot. As the saying goes you get what you pay for. Had I not paid on hotel.xo. site I would have immediately requested my payment back! The hotel receptionist area smelled awful upon entry. Check in was fine. There were people hanging out on the walk area near the doors smoking a variety of sorts. Upon e entry to the room I noticed the safety lock had been replaced a few times. The door had a 1 inch space at the top and the door ***** was missing from the locking side so you could see the outside through the space. The room itself was clean but the sheets had visible spots on them and here's the worst of all. The room smelled horrible of an odor I can't describe. It resembled that of some sort of urine. The odor was so unbearable I couldn't sleep. O tri s covering my head to reduce the smell but that didn't work. I needed rest and sleep badly so I could get back on the road and get home safely. I couldn't take the smell any longer so I got my things and left. I didn't even take a shower the smell was just that horrendous. I got in my car and the smell was in my clothes and on my skin. When I got home I went straight to the washer, washed everything took in there and took a shower. Just an awful stay/experience!
Book through ******* and then we are aware to keep a card on file until check out but desk clerk said we owed 89 for card to be on file and she would leave a message for morning staff for refund if it did charge to the card tried to explain to staff this morning and he said no I wasn’t charged not letting me explain the issue we had and in case if it hit our card on Monday processing how would we correct the issue if it did and he kept
Shutting me down by not letting me explain everything that night staff was suppose to leave him about what happen like he didn’t wanna hear it
Rapid check in was awful. Took almost 30 minutes when it said w pre check in get your key and that’s it.
The beds were not so comfortable. The outside noise made it hard for a good nights rest. A car alarm kept going off. I woke up with a stiff shoulder due to the bed.
I wasn’t a fan of this stay.
Very clean. Pillows terrible. Coffee terrible. Staff helpful.
Seedy hotel
The place was run down. No safety lock on the door. A/C made loud noises. The room was not very clean and the pool was dirty.
Picturesque location, comfortable beds!
The location was really nice with the river directly adjacent to this property. I spent a fair amount of time outside soaking up the atmosphere. We didn't even know there was a pool there until we went romping around Vicksburg later in the day and came back to explore. It didn't look terrible, but could use a cleaning.
Ironically, Days Inn's seem to have the best beds we sleep on when doing cross country trips, even when trying more expensive options. The only real ding was not having a breakfast available the following morning, which has been a given in other Days Inn properties we've stayed in. Not even a pot of coffee. The rooms were clean but a little beat up. Not terrible again, but we took pictures of offending finish work and the bathrooms to make sure we weren't blamed, as there were lots of rough edges and a hole behind the door on arrival.
Older but great
This hotel was older. It’s still needs some renovation. The pool was down which is why we picked this hotel. The view was pretty. The staff is very friendly.
Pros: Linens were clean, bed was comfortable. Cons: Room smelled of mildew and cat pee, bath area shows it’s age.