I’ve stayed in this hotel the last foodie years for an event this same weekend and haven’t had an issue until this time. The property is in decline and we won’t stay again. The first room we were given had an overwhelming smell of mildew. The room appeared clean but the air was very thick with mildew smell. We requested a room change and were given another room. The second room was decent. The air unit in the room wasn’t cooling efficiently but worked well enough to make it through the night we had booked.
5.0分
其他
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We really liked having an extra separate sink area outside the bathroom. We enjoyed using the two spacious flat surfaces to place suitcases. The water was nice and hot. The bed was comfortable. The breakfast was great and the staff very friendly. Thank you!
5.0分
其他
Excellent stay
Check in was very easy, the room was very clean, staff was friendly and breakfast was very good and fresh each morning.
5.0分
家庭亲子
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The property was easy to find and everyone was very friendly. Entrance, elevator, room, hallways were all very clean. Bed slept well. Good water pressure. TV worked fine. It was just a food experience
4.0分
其他
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This property is showing signs of aging. There were evidence of use/abuse and some neglect in maintenance. The bed was comfortable, the staff was nice and helpful, the breakfast was the normal fare without any fruit choices.
我们本来期望能使用室内泳池,但它却不开放。而且我还在浴缸里发现了一只死虫子。
除此之外,员工很友善,房间也很干净舒适。
由于第一间房间条件太差,我们本来想取消预订,但我们实在太累了。房卡不能用。只好回到前台再要一把钥匙。终于进了房间,但浴室的地板和家具上都有头发!我们换了另一间还不错的房间,但我自己打扫了一下。整个房间都散发着霉味。第二天早上,清洁人员慷慨地在走廊的地毯上撒了香粉。总而言之,非常失望,下次会预订一家更新、更好的酒店。
我们到的时候刚过十一点。前台刚好换班,女服务员们正在聊天,所以等了好几分钟才有人来服务。我们到房间的时候,房间里一股霉味,像发霉了一样。检查空调的时候,地毯湿了,我们关掉空调,房间里却像死鱼一样臭。我们又打开空调,就上床睡觉了。我们是从俄克拉荷马州开车过来的,累得筋疲力尽。如果不是开了那么久的车,或者我之前以为可能还有其他房间,我早就投诉他们了。结果第二天早上出门的时候,我们把空调的问题告诉了清洁人员。这次入住体验真是糟糕透了。
快乐的旅行者
入住登记的工作人员乐于助人,早餐工作人员干净周到,房间舒适
房间很干净。离军事公园和不错的餐厅都很近。早餐很棒!
I’ve stayed in this hotel the last foodie years for an event this same weekend and haven’t had an issue until this time. The property is in decline and we won’t stay again. The first room we were given had an overwhelming smell of mildew. The room appeared clean but the air was very thick with mildew smell. We requested a room change and were given another room. The second room was decent. The air unit in the room wasn’t cooling efficiently but worked well enough to make it through the night we had booked.
We really liked having an extra separate sink area outside the bathroom. We enjoyed using the two spacious flat surfaces to place suitcases. The water was nice and hot. The bed was comfortable. The breakfast was great and the staff very friendly. Thank you!
Excellent stay
Check in was very easy, the room was very clean, staff was friendly and breakfast was very good and fresh each morning.
The property was easy to find and everyone was very friendly. Entrance, elevator, room, hallways were all very clean. Bed slept well. Good water pressure. TV worked fine. It was just a food experience
This property is showing signs of aging. There were evidence of use/abuse and some neglect in maintenance. The bed was comfortable, the staff was nice and helpful, the breakfast was the normal fare without any fruit choices.