酒店回复: On behalf of the team at Suburban Studio, we are very sorry to hear that your recent stay did not meet your expectations. We will utilize your feedback for training purposes and hope you will choose us again in the future to see our improvements.
2.0分
其他
原文
翻译提供方:Google
我住过的最脏的酒店之一。我花了 15 分钟才办理入住。
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酒店回复: On behalf of the team at Suburban Studio, we are very sorry to hear that your recent stay did not meet your expectations. We will utilize your feedback for training purposes and hope you will choose us again in the future to see our improvements.
1.0分
其他
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This was not a good stay, switched towels and they were still dirty, they didnt have housekeeping, was told we gotta empty our own trash. Didnt like the environment. Front office told a guest what room we were in n he came knocking on our door talking about the kids n he didnt know i had kids so ik the office gave out my info. Office staff had kids up there. It just was a mess
1.0分
其他
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I booked my stay for 30 days. It was confirmed about a week and a half earlier, but when I arrived at the hotel I was told that my reservation had been cancelled and that I would have to go somewhere else to stay. The lady at the front desk acted as though it was ok that I didn't have a place to stay and that they could cancel my stay whenever they wanted and not notify me until I arrived. I showed up about an hour before check in and I will never try to book a stay at that hotel again.
1.0分
其他
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No matter how badly you need a place do not stay here. And this is not sour grapes. I put up with and suffered through this place for several months. You cannot get a refund once you pay therefore good luck having money to go somewhere else if you’re on a fixed income. When I first checked in, I had no idea what a Bug problem I was in for. Then I uncovered the mattress situation literally when I went to buy my own sheets and let me tell you the cat urine smell on the mattress was unbelievable. The mattress was wrapped in plastic to hide the smell, but that didn’t work not good enough so I investigated these people seem to cater to some people And not to others. I have no idea why mostly the women were very rude. It’s not worth any amount of savings to get yourself into this place. And never be able to get rid of the smell of my items I couldn’t manage to get out of there fast enough and it’s so funny because then they’re trying to tell people to check out while they’re still advertising for people to come in. It’s a shame. The area is really nice those other hotels in the area and there’s a Motel 6 down the street that’s a lot nicer and cleaner inside. It doesn’t look so great on the outside but let me tell you it’s 1000% cleaner inside. You’re better off there.
3.0分
情侣出游
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Could have been better. We stayed in a few different rooms & 3 out of 4 rooms smelled like animals urine. The carpet flooring in the rooms needs to be pulled up & something else besides carpet put down. One room stunk,another room had roaches & the last room we stayed in ,I got bit by a spider . (Yes ,heard that from a Dr.)
5.0分
家庭亲子
I liked the fact they had an elevator. The rooms were clean. The staff was very polite and friendly.
我在另一家精选酒店从事客房服务工作。所以我知道首先要检查的是床上用品。当我告诉你去别处时,我是认真的。床垫套和床单很恶心!他们还试图在我们到达前几个小时取消我们的 2 张大床预订,因为他们不再有可用的床位。是提前2周预定的!所以我们不得不把大人和孩子分成2个单人间。另一个房间也同样肮脏!
办理入住手续还可以。从那里开始走下坡路。走廊里的地毯很恶心。房间又湿又闷。床不舒服,浴室和墙壁都很脏。厨房区域还可以,冰箱之前没有人清理过。那里有很多建筑工人,声音很大。我们不会再留在这里。
不要相信 4 星评级,它具有很大的误导性。我不建议住在这里,花额外的钱去其他地方住。我和男朋友一起住了 5 晚(2023 年 3 月),只是因为提前离开就无法获得退款。整个酒店,包括房间,都过时而且肮脏。外门无法上锁,因此任何人都可以在没有房卡的情况下进入大楼。房间里的灯是黄色的,而且很暗,淋浴水温不稳定,大部分都是冷的。其中一个炉顶旋钮被折断,用过的牙膏留在浴室里,表面也没有擦拭干净。洗碗机有异味,里面满是脏盘子,墙壁很薄,所以我们可以听到房间和大厅里每个人的谈话和电视声音。冰柜和冰箱都感觉很热,而且温度无法调节。一些电源插座无法使用,而那些可以使用的电源插座也无法真正为我们的手机充电等。真是令人失望的经历,这个地方需要翻新和深度清洁。
我不喜欢它,它非常脏。除此之外,他们的卡有问题,还向我收取了两次费用。我不知道我们要如何解决这个问题。
我住过的最脏的酒店之一。我花了 15 分钟才办理入住。
This was not a good stay, switched towels and they were still dirty, they didnt have housekeeping, was told we gotta empty our own trash. Didnt like the environment. Front office told a guest what room we were in n he came knocking on our door talking about the kids n he didnt know i had kids so ik the office gave out my info. Office staff had kids up there. It just was a mess
I booked my stay for 30 days. It was confirmed about a week and a half earlier, but when I arrived at the hotel I was told that my reservation had been cancelled and that I would have to go somewhere else to stay. The lady at the front desk acted as though it was ok that I didn't have a place to stay and that they could cancel my stay whenever they wanted and not notify me until I arrived. I showed up about an hour before check in and I will never try to book a stay at that hotel again.
No matter how badly you need a place do not stay here. And this is not sour grapes. I put up with and suffered through this place for several months. You cannot get a refund once you pay therefore good luck having money to go somewhere else if you’re on a fixed income. When I first checked in, I had no idea what a Bug problem I was in for. Then I uncovered the mattress situation literally when I went to buy my own sheets and let me tell you the cat urine smell on the mattress was unbelievable. The mattress was wrapped in plastic to hide the smell, but that didn’t work not good enough so I investigated these people seem to cater to some people And not to others. I have no idea why mostly the women were very rude. It’s not worth any amount of savings to get yourself into this place. And never be able to get rid of the smell of my items I couldn’t manage to get out of there fast enough and it’s so funny because then they’re trying to tell people to check out while they’re still advertising for people to come in. It’s a shame. The area is really nice those other hotels in the area and there’s a Motel 6 down the street that’s a lot nicer and cleaner inside. It doesn’t look so great on the outside but let me tell you it’s 1000% cleaner inside. You’re better off there.
Could have been better. We stayed in a few different rooms & 3 out of 4 rooms smelled like animals urine. The carpet flooring in the rooms needs to be pulled up & something else besides carpet put down. One room stunk,another room had roaches & the last room we stayed in ,I got bit by a spider . (Yes ,heard that from a Dr.)
I liked the fact they had an elevator. The rooms were clean. The staff was very polite and friendly.