酒店回复: Dear Guest,Thank you for your kind words and recommendation! We're happy to hear everything met your expectations and that you enjoyed our friendly service. We look forward to welcoming you back!Sincerely, Hotel Manager
3.0分
情侣出游
原文
翻译提供方：Google
总统房间非常棒！！
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酒店回复: Dear Guest,Thank you for your feedback! We’re thrilled you enjoyed the Presidential Room and hope to welcome you back soon.Sincerely, Hotel Manager
3.0分
其他
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Not impressed
Not impressed with this hotel at all. I feel the pictures online are misleading. There are only two floors but no elevator. I checked in at the front desk then had to go back outside to another entrance. Cleanliness was meh, there were a few black spots on the sheets that looked like stains. And also black spots on the shower curtain. AND they give you an ice bucket but there is no ice machine on the second floor! I would’ve had to go back outside and back to the lobby to ask where one was.
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酒店回复: Dear Guest,Thank you for your detailed feedback, and we’re truly sorry to hear that your stay didn’t meet expectations. We understand how frustrating it can be when a property doesn’t match what’s shown online. The issues you mentioned regarding cleanliness and convenience, such as the lack of an elevator and the ice machine access, are valid concerns. We’ll share this with our team to help improve the guest experience moving forward. We appreciate you taking the time to share your experience.Sincerely, Hotel Manager
2.0分
商务出差
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My daughter was bitten by some kind of insect all night long she had multiple butes that showed up within 2 hours of leaving the room. Don't know if ot was mosquitos or something else but she was covered in bites
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酒店回复: Dear Guest,We’re very sorry to hear about your daughter’s experience and the discomfort she faced. Guest safety and comfort are our top priorities, and we take reports like this very seriously. Our team has been alerted to inspect and treat the room thoroughly to ensure this issue is addressed. We truly regret the inconvenience and appreciate you bringing this to our attention.Sincerely, Hotel Manager
2.0分
商务出差
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Regular
Despite the staff's excellent service, the hotel left much to be desired compared to the Baymont chain. I've stayed at other hotels with far more positive aspects than this one. The breakfast was poor, with no hot options, as advertised.
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酒店回复: Dear Guest,Thank you for your honest feedback. We're glad to hear the staff provided excellent service, but we're sorry the overall experience didn't live up to your expectations—especially compared to other Baymont locations. Your comments about the breakfast and lack of advertised hot options are noted, and we’ll review this with the team to ensure consistency and improve the guest experience. We appreciate you sharing your perspective.Sincerely, Hotel Manager
5.0分
情侣出游
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I don’t know why they called a motel because the rooms are actually inside so it is technically a hotel. The rooms are clean. The beds are comfortable. The sheets are soft. A restaurant within walking distance and quiet with great parking. What more could you ask?
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酒店回复: Dear Guest,Thank you for the great review! You're absolutely right—despite the name, it sounds like this location offers all the comfort and convenience of a hotel. We’re glad you enjoyed the clean rooms, comfy beds, soft sheets, and easy access to dining and parking. Sounds like a solid stay all around!Sincerely, Hotel Manager
5.0分
其他
The suite was phenomenal! Very spacious Relaxing in-room hot tub and fireplace. Extremely pleased.
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酒店回复: Dear Guest,Wow, thank you for the fantastic review! We're thrilled to hear you enjoyed the spacious suite, relaxing hot tub, and cozy fireplace. It’s great to know you had such a memorable stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager
5.0分
其他
Stay here regularly when in town. Hotel is great. Breakfast could be a bit more but overall no problems.
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酒店回复: Dear Guest,Thank you for your continued loyalty! We're glad to hear the hotel consistently meets your needs. We appreciate your feedback on breakfast and will take it into consideration as we look to improve. Looking forward to your next stay!Sincerely, Hotel Manager
5.0分
其他
Love it
We always love staying here and get a good night's rest.This is our third time staying here.
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re thrilled you enjoy staying with us and look forward to welcoming you back for your next visit.Sincerely, Hotel Manager
4.0分
其他
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Stayed for 4 nights for a family visit. Reasonably quiet, comfortable, and centrally located for travel and food.
My main complaint is that breakfast was subpar. Little fresh fruit and no hot food except a waffle machine. Coffee out of a machine as well. And no coffee maker in the room (first time for that).
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酒店回复: Dear Guest,Thank you for your detailed feedback. We're glad you found the location convenient and the stay comfortable. We appreciate your comments about breakfast and in-room coffee, and will work on improving these areas. We hope to welcome you back for an even better experience.Sincerely, Hotel Manager
一切都符合预期，服务友好。推荐。
总统房间非常棒！！
Not impressed
Not impressed with this hotel at all. I feel the pictures online are misleading. There are only two floors but no elevator. I checked in at the front desk then had to go back outside to another entrance. Cleanliness was meh, there were a few black spots on the sheets that looked like stains. And also black spots on the shower curtain. AND they give you an ice bucket but there is no ice machine on the second floor! I would’ve had to go back outside and back to the lobby to ask where one was.
My daughter was bitten by some kind of insect all night long she had multiple butes that showed up within 2 hours of leaving the room. Don't know if ot was mosquitos or something else but she was covered in bites
Regular
Despite the staff's excellent service, the hotel left much to be desired compared to the Baymont chain. I've stayed at other hotels with far more positive aspects than this one. The breakfast was poor, with no hot options, as advertised.
I don’t know why they called a motel because the rooms are actually inside so it is technically a hotel. The rooms are clean. The beds are comfortable. The sheets are soft. A restaurant within walking distance and quiet with great parking. What more could you ask?
The suite was phenomenal! Very spacious Relaxing in-room hot tub and fireplace. Extremely pleased.
Stay here regularly when in town. Hotel is great. Breakfast could be a bit more but overall no problems.
Love it
We always love staying here and get a good night's rest.This is our third time staying here.
Stayed for 4 nights for a family visit. Reasonably quiet, comfortable, and centrally located for travel and food.
My main complaint is that breakfast was subpar. Little fresh fruit and no hot food except a waffle machine. Coffee out of a machine as well. And no coffee maker in the room (first time for that).