Staff couldn't find my reservation at first. Claimed the name didn't match even though it's the exact same.
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酒店回复: I apologize to you. You may have found the inconvenience during your stay. I will make sure you can't face this kind of problem in the future. I inform my staff about your inconvenience.thank youThe management teamQuality Inn-Mishawaka
4.0分
情侣出游
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Seems like reviews are bashing this place. We only stayed after a Notre dame game and left first thing in morning. However easy check in, clean quite for most part. Close to campus. We didn’t experience anything that would cause us not to return. Price was very high but all places on game day are, so whatever.
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酒店回复: Thank you for taking the time to fill out the online survey about your stay. It would be a great help to us to improve our services. I will discuss your feedback with my staff. Thank you,The Management Team,Quality Inn- Mishawaka
3.0分
其他
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Old hotel that needs upgrades to rooms. Exterior feels dark and unsafe. Entry way is ok. Nasty carpet in hallways and doors don’t feel secure (though they were currently upgrading the door knob’s/locks).
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酒店回复: Dear Wendy,Thank you for taking the time to fill out the survey. We sincerely apologize for the experience you had during your recent stay at our hotel. We are currently undergoing a transition to a new management system and are committed to improving our services.We would like to invite you to stay with us again during your next visit to town. We are in the process of upgrading our appliances and enhancing the security system for our guests' safety and comfort.Once again, we are sorry for any inconvenience you experienced, and we hope you have a wonderful stay with us in the future.Thank you, Management Quality Inn - Mishawaka South Bend
3.0分
家庭亲子
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For the price, it was fine. The hotel is clean. The beds are comfortable. Check in is slow, and they are doing some construction that left an off smell in the hallways.
3.0分
其他
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The air conditioning did not cool the room or take out any humidity. The microwave just about started a fire when we tried to use. The room was celan but bathroom needed more attention. When we got there, the tub and sink had hair in it and I had to kill a few bugs
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酒店回复: Thank you, Leon, for taking your time to respond. We extremely apologize for the inconvenience you may have had. I will escalate such an issue to the staff and make sure to provide you quality product in the future. Thank you for being attentive, and thank you for staying at the Quality Inn hotel.Sincerely,ManagementQuality Inn - Mishawaka -South Bend
1.0分
商务出差
There were bugs everywhere there was fecal matter in the bathroom. There was trash left in the room. It was disgusting. We would never return.
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酒店回复: Hi kansey,Thank you for taking time to do online survey. I will share your feedback with my mantainence staff. Thank you,Management,Quality inn, Mishawaka
5.0分
其他
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We had a great stay at this hotel. The staff was amazing, friendly, and responsive to anything we needed. Would highly recommend for anyone traveling to see Notre Dame!
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酒店回复: Hi Christopher,Thank you for taking time to do online survey. I share your feedback with my staff.Thank you,Management,Quality Inn, Mishawaka
1.0分
其他
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I stayed at this hotel during a business trip and the experience was below acceptable standards. The room was dirty and had a strange, unpleasant smell. Paint was peeling from the walls, and the bathroom door had a hole in it, as if someone had punched through it. There were visible cracks, rust, and even mold around the AC unit, which is a serious health concern. The bed was uncomfortable and had a dip in the center which clearly indicates it should have been replaced long ago. This hotel is not suitable for anyone expecting even a basic level of cleanliness and upkeep.
4.0分
其他
The room was clean, the staff was very friendly, and they had daily room cleaning.
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酒店回复: Thank you for taking the time to fill out the online survey about your stay. It would be a great help to us to improve our services. I will discuss your feedback with my staff. Thank you,The Management Team,Quality Inn- Mishawaka
总是干净整洁,服务热情周到!
Staff couldn't find my reservation at first. Claimed the name didn't match even though it's the exact same.
Seems like reviews are bashing this place. We only stayed after a Notre dame game and left first thing in morning. However easy check in, clean quite for most part. Close to campus. We didn’t experience anything that would cause us not to return. Price was very high but all places on game day are, so whatever.
Old hotel that needs upgrades to rooms. Exterior feels dark and unsafe. Entry way is ok. Nasty carpet in hallways and doors don’t feel secure (though they were currently upgrading the door knob’s/locks).
For the price, it was fine. The hotel is clean. The beds are comfortable. Check in is slow, and they are doing some construction that left an off smell in the hallways.
The air conditioning did not cool the room or take out any humidity. The microwave just about started a fire when we tried to use. The room was celan but bathroom needed more attention. When we got there, the tub and sink had hair in it and I had to kill a few bugs
There were bugs everywhere there was fecal matter in the bathroom. There was trash left in the room. It was disgusting. We would never return.
We had a great stay at this hotel. The staff was amazing, friendly, and responsive to anything we needed. Would highly recommend for anyone traveling to see Notre Dame!
I stayed at this hotel during a business trip and the experience was below acceptable standards. The room was dirty and had a strange, unpleasant smell. Paint was peeling from the walls, and the bathroom door had a hole in it, as if someone had punched through it. There were visible cracks, rust, and even mold around the AC unit, which is a serious health concern. The bed was uncomfortable and had a dip in the center which clearly indicates it should have been replaced long ago. This hotel is not suitable for anyone expecting even a basic level of cleanliness and upkeep.
The room was clean, the staff was very friendly, and they had daily room cleaning.