Old hotel that needs upgrades to rooms. Exterior feels dark and unsafe. Entry way is ok. Nasty carpet in hallways and doors don’t feel secure (though they were currently upgrading the door knob’s/locks).
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酒店回复: Dear Wendy,Thank you for taking the time to fill out the survey. We sincerely apologize for the experience you had during your recent stay at our hotel. We are currently undergoing a transition to a new management system and are committed to improving our services.We would like to invite you to stay with us again during your next visit to town. We are in the process of upgrading our appliances and enhancing the security system for our guests' safety and comfort.Once again, we are sorry for any inconvenience you experienced, and we hope you have a wonderful stay with us in the future.Thank you, Management Quality Inn - Mishawaka South Bend
3.0分
家庭亲子
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For the price, it was fine. The hotel is clean. The beds are comfortable. Check in is slow, and they are doing some construction that left an off smell in the hallways.
3.0分
其他
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The air conditioning did not cool the room or take out any humidity. The microwave just about started a fire when we tried to use. The room was celan but bathroom needed more attention. When we got there, the tub and sink had hair in it and I had to kill a few bugs
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酒店回复: Thank you, Leon, for taking your time to respond. We extremely apologize for the inconvenience you may have had. I will escalate such an issue to the staff and make sure to provide you quality product in the future. Thank you for being attentive, and thank you for staying at the Quality Inn hotel.Sincerely,ManagementQuality Inn - Mishawaka -South Bend
1.0分
商务出差
There were bugs everywhere there was fecal matter in the bathroom. There was trash left in the room. It was disgusting. We would never return.
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酒店回复: Hi kansey,Thank you for taking time to do online survey. I will share your feedback with my mantainence staff. Thank you,Management,Quality inn, Mishawaka
5.0分
其他
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We had a great stay at this hotel. The staff was amazing, friendly, and responsive to anything we needed. Would highly recommend for anyone traveling to see Notre Dame!
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酒店回复: Hi Christopher,Thank you for taking time to do online survey. I share your feedback with my staff.Thank you,Management,Quality Inn, Mishawaka
1.0分
其他
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I stayed at this hotel during a business trip and the experience was below acceptable standards. The room was dirty and had a strange, unpleasant smell. Paint was peeling from the walls, and the bathroom door had a hole in it, as if someone had punched through it. There were visible cracks, rust, and even mold around the AC unit, which is a serious health concern. The bed was uncomfortable and had a dip in the center which clearly indicates it should have been replaced long ago. This hotel is not suitable for anyone expecting even a basic level of cleanliness and upkeep.
3.0分
其他
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Not the best but not the worst
Booked a king size room and was given 2 doubles. Water pressure in shower was subpar. Weird, musty smell throughout hotel. Came down for free breakfast and staff had already put food away before serving time was over.
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酒店回复: Thank you sarah for taking your time and staying at hotel. yes it might be not the best but we are working to make it best. I new that when you come next time it will fulfill all the requirements what you didn't get this time.
4.0分
其他
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The hotel is dated, with old floors and stairs. The hotel does not have an elevator and low water pressure in the shower. But the mattress was excellent, the room was clean, which trumps most everything else.
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酒店回复: Hi Chris,Thank you for your positive response Chris. We are working on the Old thing which has to be replaced and we are working on that. we need your help and support to make this property better. I hope you stay at here in future and we would provide you a good hospitality Thank you again Chris
5.0分
其他
great place to stay. the people there were great and very helpfull. place was clean, breakfast was very good and the coffee hot..
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酒店回复: Thank you, William, for staying at Quakity inn Mishawaka. Being a new management system that would be a great compliment. I hope we continue to provide you with excellent service in the future.Hope you had a great day...! Sincerely,ManagerQuality inn Mishawaka - South Bend
5.0分
其他
location was great we stayed there two years ago and returned
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酒店回复: Thank you, Denial,It's our pleasure to make your stay beyond expectation. It will be a good positive compliment for the staff and the new management. Thank you again, Denial, for giving us the chance to provide you with the best hospitality we can.Thank you,Management,Quality Inn - Mishawaka South Bend
Old hotel that needs upgrades to rooms. Exterior feels dark and unsafe. Entry way is ok. Nasty carpet in hallways and doors don’t feel secure (though they were currently upgrading the door knob’s/locks).
For the price, it was fine. The hotel is clean. The beds are comfortable. Check in is slow, and they are doing some construction that left an off smell in the hallways.
The air conditioning did not cool the room or take out any humidity. The microwave just about started a fire when we tried to use. The room was celan but bathroom needed more attention. When we got there, the tub and sink had hair in it and I had to kill a few bugs
There were bugs everywhere there was fecal matter in the bathroom. There was trash left in the room. It was disgusting. We would never return.
We had a great stay at this hotel. The staff was amazing, friendly, and responsive to anything we needed. Would highly recommend for anyone traveling to see Notre Dame!
I stayed at this hotel during a business trip and the experience was below acceptable standards. The room was dirty and had a strange, unpleasant smell. Paint was peeling from the walls, and the bathroom door had a hole in it, as if someone had punched through it. There were visible cracks, rust, and even mold around the AC unit, which is a serious health concern. The bed was uncomfortable and had a dip in the center which clearly indicates it should have been replaced long ago. This hotel is not suitable for anyone expecting even a basic level of cleanliness and upkeep.
Not the best but not the worst
Booked a king size room and was given 2 doubles. Water pressure in shower was subpar. Weird, musty smell throughout hotel. Came down for free breakfast and staff had already put food away before serving time was over.
The hotel is dated, with old floors and stairs. The hotel does not have an elevator and low water pressure in the shower. But the mattress was excellent, the room was clean, which trumps most everything else.
great place to stay. the people there were great and very helpfull. place was clean, breakfast was very good and the coffee hot..
location was great we stayed there two years ago and returned