Parking was easy with cameras. Staff helped recover my gf lost phone. Very happy with our service and stay! Breakfast was better than most places.
展开
酒店回复: Thank you very much for taking the time to review your recent stay with us. We are delighted to hear that you enjoyed your experience, found the parking convenient, and appreciated the assistance from our staff in recovering your girlfriend’s lost phone. It’s also wonderful to know that our breakfast exceeded your expectations. We truly value your feedback and look forward to welcoming you back in the future.
3.0分
其他
展开
No one came to change our bedding daily or give us clean towels at all we were there 3 nights. No clean towels exchange no clean bedding changed and no iron in the room, no phone in the room to call the front desk. The beds were not soft not comfortable and the blankets were so small not warm very thin.
展开
酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced, particularly with the lack of daily bedding changes, towel exchanges, and the absence of certain amenities in your room. Your comments about the comfort of the beds and blankets have been noted.Please be assured that we take your feedback seriously and will address these issues promptly to improve our services. We hope to have the opportunity to welcome you back and provide a much better experience.
1.0分
其他
展开
The room was DISGUSTING! No lights in the bathroom, when i got them to work they flickered and were not bright (i have a video of them not working) There was RED AND BROWN STAINS all over my sheets. The night stand was broken and there were no outlets anywhere. Then our room key wouldnt let us back into our room when we left for breakfast and came back so we had to deal with that too. Literally so disgusting would never go again.
展开
酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologise for the inconvenience and discomfort you experienced during your visit.
3.0分
其他
展开
No available outlets near desk/table. The only available outlet was behind refrigerator had refrigerator, microwave and tv plugged into it. One of the chairs had a damaged leg. Loved not having to wait for water to heat up for shower.
展开
酒店回复: Dear Guest,Thank you for taking the time to review your recent stay with us. We sincerely apologise for the inconveniences you experienced, particularly regarding the lack of accessible outlets and the condition of the chair in your room. Your feedback is invaluable to us as we strive to improve our services. We are pleased to hear you enjoyed the convenience of the shower facilities. We hope to welcome you back and provide a better e
3.0分
家庭亲子
展开
The gym equipment didn’t work. Needs to be upgraded to much going to 1 plug in the room which made the TV surge every time you opened or closed the microwave or fridge. The refrigerator froze everything. No shampoo in shower but that wasn’t a big deal. Over all cleanliness was great. Breakfast food was expired (yogurt)
展开
酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments regarding the gym equipment, room facilities, and breakfast have been noted and will be addressed to improve our services. We appreciate your input and hope to have the opportunity to welcome you again.
4.0分
其他
展开
All good
Easy check in, friendly staff. Room was fine. Bed very comfortable. It was nice having a balcony. The room was quiet. I didn’t have time to enjoy the jacuzzi or pool but those are nice amenities. I appreciated having a microwave and fridge, since I had leftovers and was able to store them and heat them up. Nice to have coffee and yogurt in the morning.
展开
酒店回复: Thank you very much for taking the time to review your stay with us. We are pleased to hear you enjoyed the comfortable bed, quiet room, and amenities like the balcony, microwave, and fridge. Your positive comments about our staff and easy check-in are greatly appreciated.We hope to welcome you back soon so you can enjoy the jacuzzi and pool.
5.0分
情侣出游
Loved the hot tub and the bed was awesome and very comfy very relaxing and close to anything you want to do
展开
酒店回复: Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed the hot tub and found the bed comfortable and relaxing. It is our goal to provide a convenient and enjoyable experience, and your kind words encourage us to continue striving for excellence.We look forward to welcoming you back on your next visit.
2.0分
其他
展开
Two thumbs down
It was dirty, and smelled bad. We had to get towels and they didn’t give us any wash cloths I had to get the winder from my car to clean the night stand they sticky stuff on both of them
展开
酒店回复: I would like to sincerely thank you for taking the time to review the matter. Your attention and consideration are greatly appreciated.I also want to apologize for any inconvenience this may have caused. Please rest assured that we are committed to resolving the issue promptly.
老酒店 气味你好 有Wi-Fi 早餐差
很一般 插头太少
Parking was easy with cameras. Staff helped recover my gf lost phone. Very happy with our service and stay! Breakfast was better than most places.
No one came to change our bedding daily or give us clean towels at all we were there 3 nights. No clean towels exchange no clean bedding changed and no iron in the room, no phone in the room to call the front desk. The beds were not soft not comfortable and the blankets were so small not warm very thin.
The room was DISGUSTING! No lights in the bathroom, when i got them to work they flickered and were not bright (i have a video of them not working) There was RED AND BROWN STAINS all over my sheets. The night stand was broken and there were no outlets anywhere. Then our room key wouldnt let us back into our room when we left for breakfast and came back so we had to deal with that too. Literally so disgusting would never go again.
No available outlets near desk/table. The only available outlet was behind refrigerator had refrigerator, microwave and tv plugged into it. One of the chairs had a damaged leg. Loved not having to wait for water to heat up for shower.
The gym equipment didn’t work. Needs to be upgraded to much going to 1 plug in the room which made the TV surge every time you opened or closed the microwave or fridge. The refrigerator froze everything. No shampoo in shower but that wasn’t a big deal. Over all cleanliness was great. Breakfast food was expired (yogurt)
All good
Easy check in, friendly staff. Room was fine. Bed very comfortable. It was nice having a balcony. The room was quiet. I didn’t have time to enjoy the jacuzzi or pool but those are nice amenities. I appreciated having a microwave and fridge, since I had leftovers and was able to store them and heat them up. Nice to have coffee and yogurt in the morning.
Loved the hot tub and the bed was awesome and very comfy very relaxing and close to anything you want to do
Two thumbs down
It was dirty, and smelled bad. We had to get towels and they didn’t give us any wash cloths I had to get the winder from my car to clean the night stand they sticky stuff on both of them